Honestly I need to stop eating McDonald’s period! But this location in particular has gone drastically downhill the last two to three weeks. Over 30 minutes or more on waiting for food with sometimes crowds of people waiting with nobody up front. Once people complained some workers get angry and confrontational at customers and once they do finish, most of the time they don’t get the order right.
However shout out to the one shorter young girl who works there who at least tried to make things right and she even admitted how they intentionally get orders wrong. I seriously hope for her own sake she eventually finds a better job!
I don’t mean to act like a Karen about this (especially over McDonald’s) but it’s still frustrating. This McDonald’s needs to do better like they used to and hire people who would do the job right.
Service: 1
Jasmine Ficarelli
I forgot to ask it the gentleman who helped me was a manager or not, but Chris/Christian was quick and knowledgeable. I ordered some food and wanted to get a couple happy meals toys. He told me they just got another box in and had two other types! I was so excited so of course wanted to get the other ones too. The system said my card was ran previously and she needed help to run it a second time because the system warns about a second charge in “x” amount of time. He was so nice and so helpful! My food was super hot too so it was just made. I don’t go there often and hear bad reviews frequently, but who ever that man is, he is a keeper for the company and location.
Atmosphere: 3
Food: 5
Service: 5
John Jones
Sign outside of building says 24/7. In fact not 24/7
Atmosphere: 1
Food: 1
Service: 1
James Baker
NEVER AGAIN. I've only been to this McD's twice in my life and both times were *extremely* long wait times, will never set food in this place again. I never have these problems at the two Hobart McD's. I ordered a single $5 value meal on 3/27 at 2:55pm and didn't walk out of there until 3:17pm. UNSAT. When I complained to the manager about it taking 22 mins for a damn $5 meal deal she blamed only having one person working the front counter. They didn't even fill the order until just before I finally got it. I've been eating at McD's all of my 60 years and my app will reveal I'm a near-daily regular customer [in Hobart]. This was inexcusable. It wasn't even a lunch rush and there weren't an overwhelming number of orders on the board. This is going to corporate as well, for what worthless good it would ever do; thankfully I saved the receipt. This locations sucks - never again. Even if only one person working front counter, how does that cause a 22 minute wait? Seriously? How does this hellhole vortex stay in business?
Service: 1
Owen Lentner
added the special salty sauce to my big Mac :(
Atmosphere: 4
Food: 2
Service: 5
Christina Huynh
Fast service. Food is consistent.
A L
I'm so done with McDonald's
Atmosphere: 1
Food: 1
Service: 1
Tom Collins
Don’t go to this McDonalds, employees and service are insufferable. Save time and go to one down the street.
Food: 4
Service: 2
Xbox Gold
I spent over 60 dollars on food here and the employees were rude as hell!! They all hate their jobs and make it known. They are rude, disrespectful, and argumentative. Walking all over their managers aswell. They definitely ruined mcdonalds for me.
Atmosphere: 1
Food: 2
Service: 1
Jessi King
These employees are SO rude. Horrible service. They all talk back to their managers, swear at them, and constantly arguing or trying to fight customers, never going to McDonalds again.
Worst McDonald's in portage i put my mobile order by mistake here waited 20 min for my food and it was sitting in the back while the employees just ran there mouths...
Jillian Flowers
I had to wait on the side of the building for 5 minutes for 2 DRINKS!!
Atmosphere: 1
Food: 1
Service: 1
Ja'Lynn Johnson
I visited this location around 2:30PM on 2/22/25. I strongly suggest double checking your order before leaving. Once I’ve noticed my order wasn’t correct. I returned for them to remake my order just for it to be wrong again. The staff here looks young so maybe there is a lack of maturity. Again, strongly advise checking your order.
Atmosphere: 2
Food: 1
Service: 2
Katie Miller
The young lady at the drive through was very rude, she clearly doesn't like working there, when my boyfriend asked her to give him one second to decide what he AND his brothers wanted, she'd scoff and tell him to hurry up. I do not recommend going here if you want to be treated kindly.
Honestly I need to stop eating McDonald’s period! But this location in particular has gone drastically downhill the last two to three weeks. Over 30 minutes or more on waiting for food with sometimes crowds of people waiting with nobody up front. Once people complained some workers get angry and confrontational at customers and once they do finish, most of the time they don’t get the order right.
However shout out to the one shorter young girl who works there who at least tried to make things right and she even admitted how they intentionally get orders wrong. I seriously hope for her own sake she eventually finds a better job!
I don’t mean to act like a Karen about this (especially over McDonald’s) but it’s still frustrating. This McDonald’s needs to do better like they used to and hire people who would do the job right.
Service: 1
I forgot to ask it the gentleman who helped me was a manager or not, but Chris/Christian was quick and knowledgeable. I ordered some food and wanted to get a couple happy meals toys. He told me they just got another box in and had two other types! I was so excited so of course wanted to get the other ones too. The system said my card was ran previously and she needed help to run it a second time because the system warns about a second charge in “x” amount of time. He was so nice and so helpful! My food was super hot too so it was just made. I don’t go there often and hear bad reviews frequently, but who ever that man is, he is a keeper for the company and location.
Atmosphere: 3
Food: 5
Service: 5
Sign outside of building says 24/7. In fact not 24/7
Atmosphere: 1
Food: 1
Service: 1
NEVER AGAIN. I've only been to this McD's twice in my life and both times were *extremely* long wait times, will never set food in this place again. I never have these problems at the two Hobart McD's. I ordered a single $5 value meal on 3/27 at 2:55pm and didn't walk out of there until 3:17pm. UNSAT. When I complained to the manager about it taking 22 mins for a damn $5 meal deal she blamed only having one person working the front counter. They didn't even fill the order until just before I finally got it. I've been eating at McD's all of my 60 years and my app will reveal I'm a near-daily regular customer [in Hobart]. This was inexcusable. It wasn't even a lunch rush and there weren't an overwhelming number of orders on the board. This is going to corporate as well, for what worthless good it would ever do; thankfully I saved the receipt. This locations sucks - never again. Even if only one person working front counter, how does that cause a 22 minute wait? Seriously? How does this hellhole vortex stay in business?
Service: 1
added the special salty sauce to my big Mac :(
Atmosphere: 4
Food: 2
Service: 5
Fast service. Food is consistent.
I'm so done with McDonald's
Atmosphere: 1
Food: 1
Service: 1
Don’t go to this McDonalds, employees and service are insufferable. Save time and go to one down the street.
Food: 4
Service: 2
I spent over 60 dollars on food here and the employees were rude as hell!! They all hate their jobs and make it known. They are rude, disrespectful, and argumentative. Walking all over their managers aswell. They definitely ruined mcdonalds for me.
Atmosphere: 1
Food: 2
Service: 1
These employees are SO rude. Horrible service. They all talk back to their managers, swear at them, and constantly arguing or trying to fight customers, never going to McDonalds again.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Went for that McDonald's breakfast. Sausage
Atmosphere: 3
Food: 3
Service: 4
Worst McDonald's in portage i put my mobile order by mistake here waited 20 min for my food and it was sitting in the back while the employees just ran there mouths...
I had to wait on the side of the building for 5 minutes for 2 DRINKS!!
Atmosphere: 1
Food: 1
Service: 1
I visited this location around 2:30PM on 2/22/25. I strongly suggest double checking your order before leaving. Once I’ve noticed my order wasn’t correct. I returned for them to remake my order just for it to be wrong again. The staff here looks young so maybe there is a lack of maturity. Again, strongly advise checking your order.
Atmosphere: 2
Food: 1
Service: 2
The young lady at the drive through was very rude, she clearly doesn't like working there, when my boyfriend asked her to give him one second to decide what he AND his brothers wanted, she'd scoff and tell him to hurry up. I do not recommend going here if you want to be treated kindly.
Service: 1
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