Overall: not a positive experience. Not greeted anymore, no interaction from staff except for calling the name we typed in, had to learn the kiosk system to order, was interrupted ordering due to food scale placement for e-orders, no receipt option after ordering, and spilled orange soda in half the dining area. The overall fast food dining experience has fallen too far these days. Hoped for better.
Atmosphere: 1
Food: 4
Service: 1
Jillian Woolslager
Me and my boyfriend just left Wendy's and one as soon as she answered the headset she was incredibly rude qhwn we got to the windows she grab his card roughly and practically slammed the windows shut and open again to give us are food forgot are straws and spoons and even forgot his drink then when we tried to get a spoon and straw she got rude and slammed the window again and then gave my boyfriend a shifty look and handed him the spoon and slammed the window will not be going back do not recommend the food either because it was cold and all the fries were upside down so do not recommend Wendy's
Atmosphere: 1
Food: 1
Service: 1
Barbara Theurer
Twice now I've attempted place and order through the drive through. Last time I placed an order for a butter chicken biscuit with xtra honey butter. Then when I paid i was told I couldn't have a receipt. Today, no customers in line but me. All of the employees were out back smoking. The lady who went in to take my order acted like it was a big imposition. I clearly gave my order upon at which time in a very snotty tone wanted me to repeat my order. I told her she needed to listen and lose the attitude. She said something else in that snotty tone at which point I raised my voice. She proceeded to tell me she wouldn't not serve me because I yelled at her. I told her fine I would go somewhere else and that she would lose my business. The last thing she said to me was good. I will never go to Portland Wendy's again.
Atmosphere: 1
Food: 1
Service: 1
Emily Smith
I usually LOVE Wendy's! It's 1 of my all-time faves! Mmmm Chocolate Frosty & Jr. Bacon Cheeseburgers are my go -to's but I was not real impressed with (mostly the food) this 1 in Portland, IN!
Atmosphere: 2
Food: 2
Service: 3
Emma
The food is as good as any Wendy's. The customer service is usually pretty good. However if you go through the drive thru do not leave the window before you check your bags. I'm always short a burger or fry, it's pretty rare that I get my full order every time I go there.
Food: 4
Service: 3
Cade Bechtol
How do you forget to put ice in a drink and forget fries?
Atmosphere: 1
Food: 1
Service: 1
Stephen Barley
Fast food. Served hot. Good portions. Friendly staff.
Atmosphere: 4
Food: 4
Service: 5
kilynn shull
Went through drive thru. very very rude. didn’t let me finish my order. our food is cold.
A B
Went through drive-thru, crew was friendly y however food was horrible. My fries tasted like they sat in the light all day long, overcooked, burnt very distasteful. I wouldn't have served these to anyone, bad thing about it is the manager handed me the bag with a smile, The chicken nuggets. I don't know what the hell those are smh. The manager needs to be fired or retrained on how to serve quality food that customers pay their hard-earned money for
Micah Hopkins
TERRIBLE! Asked for a chicken wrap and got this!!🤨😡😡😡😡
Why even bother to have a delivery option on the app if you aren’t going to except delivery orders?
Meow M
Cold. No sauce. Got six fries.
Atmosphere: 1
Food: 1
Service: 1
George M
Cold. No sauce. Got six fries.
Lisa
This is my eight dollar taco salad. Thankfully it will be replaced.
Dezna Baxter
Disgusting. Only way to describe it. The fries were ice cold and so salty they made me sick. My burger was cold as well and nasty. I didn’t eat any of it. Drove 35 minutes just to get it. It was around 9:30pm. So whoever the manager is, needs to get it together. I’m not going there again. Worse than Taco Bell and that’s saying something.
Overall: not a positive experience. Not greeted anymore, no interaction from staff except for calling the name we typed in, had to learn the kiosk system to order, was interrupted ordering due to food scale placement for e-orders, no receipt option after ordering, and spilled orange soda in half the dining area. The overall fast food dining experience has fallen too far these days. Hoped for better.
Atmosphere: 1
Food: 4
Service: 1
Me and my boyfriend just left Wendy's and one as soon as she answered the headset she was incredibly rude qhwn we got to the windows she grab his card roughly and practically slammed the windows shut and open again to give us are food forgot are straws and spoons and even forgot his drink then when we tried to get a spoon and straw she got rude and slammed the window again and then gave my boyfriend a shifty look and handed him the spoon and slammed the window will not be going back do not recommend the food either because it was cold and all the fries were upside down so do not recommend Wendy's
Atmosphere: 1
Food: 1
Service: 1
Twice now I've attempted place and order through the drive through. Last time I placed an order for a butter chicken biscuit with xtra honey butter. Then when I paid i was told I couldn't have a receipt. Today, no customers in line but me. All of the employees were out back smoking. The lady who went in to take my order acted like it was a big imposition. I clearly gave my order upon at which time in a very snotty tone wanted me to repeat my order. I told her she needed to listen and lose the attitude. She said something else in that snotty tone at which point I raised my voice. She proceeded to tell me she wouldn't not serve me because I yelled at her. I told her fine I would go somewhere else and that she would lose my business. The last thing she said to me was good. I will never go to Portland Wendy's again.
Atmosphere: 1
Food: 1
Service: 1
I usually LOVE Wendy's! It's 1 of my all-time faves! Mmmm Chocolate Frosty & Jr. Bacon Cheeseburgers are my go -to's but I was not real impressed with (mostly the food) this 1 in Portland, IN!
Atmosphere: 2
Food: 2
Service: 3
The food is as good as any Wendy's. The customer service is usually pretty good. However if you go through the drive thru do not leave the window before you check your bags. I'm always short a burger or fry, it's pretty rare that I get my full order every time I go there.
Food: 4
Service: 3
How do you forget to put ice in a drink and forget fries?
Atmosphere: 1
Food: 1
Service: 1
Fast food.
Served hot.
Good portions.
Friendly staff.
Atmosphere: 4
Food: 4
Service: 5
Went through drive thru. very very rude. didn’t let me finish my order. our food is cold.
Went through drive-thru, crew was friendly y however food was horrible. My fries tasted like they sat in the light all day long, overcooked, burnt very distasteful. I wouldn't have served these to anyone, bad thing about it is the manager handed me the bag with a smile, The chicken nuggets. I don't know what the hell those are smh. The manager needs to be fired or retrained on how to serve quality food that customers pay their hard-earned money for
TERRIBLE! Asked for a chicken wrap and got this!!🤨😡😡😡😡
Restaurantji Recommends
Why even bother to have a delivery option on the app if you aren’t going to except delivery orders?
Cold. No sauce. Got six fries.
Atmosphere: 1
Food: 1
Service: 1
Cold. No sauce. Got six fries.
This is my eight dollar taco salad. Thankfully it will be replaced.
Disgusting. Only way to describe it. The fries were ice cold and so salty they made me sick. My burger was cold as well and nasty. I didn’t eat any of it. Drove 35 minutes just to get it. It was around 9:30pm. So whoever the manager is, needs to get it together. I’m not going there again. Worse than Taco Bell and that’s saying something.
Atmosphere: 1
Food: 1
Service: 1
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