Amanda in the drive through is always pleasant and very helpful when I come through, awesome service everytime!
Service: 5
Lukas McGill
The new automated dine-in situation sucks!
Atmosphere: 3
Food: 4
Service: 2
David Carpenter
The workers did a great job, but I do not like the automated service. Human interaction is a very important aspect to customer service. By having somebody there to actually talk to makes the experience better. Also I'm worried about the cashier who once held this job that has now been removed. What's next, customers have to start making the food themselves. Obviously, I am being sarcastic when I say about the customer make their own food. But in all seriousness, it seems as though your company cares more about building profits and eliminating employees than it does about the overall satisfaction of your customers. While I was there I witnessed one customer walk out due to a fact that has automated service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings
Bob Beach
I only got a cheeseburger and it took awhile to get it and it tasted old and very dry.
Atmosphere: 2
Food: 3
Service: 3
Cara Luster
I went through the drive through waited 20 minutes to pick up an online order, they said they couldn’t find it. I went in and my food was in a corner and they didn’t even know what my drinks were. My food was cold and old. My strawberry shake wasn’t even a strawberry shake. Worker does not care about her job or the paying customers. The McDonald’s down the street is more worth your time.
Parking: Drive through blocks parking, dine in customers cannot back up out of their spots.
Atmosphere: 1
Food: 2
Service: 1
xavier callins
Waited in drive thru for 20 minutes, food was incorrect and warm still, what is the wait for?
Atmosphere: 1
Food: 1
Service: 1
Christina W
You're going to waste a minimum of 20 minutes in the drive through. Even if there's only a couple cars. You'll get faster service at a sit down restaurant.
Atmosphere: 1
Food: 1
Service: 1
Pupe United
I'll never go back.
Atmosphere: 1
Food: 1
Service: 1
Hannah Phenis
I went there today spent good money for them to give me a warm soda no ice also flat my food looked tossed in the bad like I was a nuisance amd they lady that gave me the food about dropped it handing to me cause she wanted us to grab it faster??? Overall I'm pregnant and super pissed and my husband called and they weren't going to fix it it was at 10:30ish 1-20-25 beware they suck!
The new remodel sucks! It's basically screams we don't care enough about our customer base to interact with you. I was told by a manager that they're being told they they will not be allowed to wait on customers in the lobby. So here's some Kisosk to give us your money.
Atmosphere: 1
Food: 2
Service: 1
Angie Turner
Quiet, quick and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flame Grilled Beef
Brett Mullen
I accidentally gave my order wrong and in the middle of making my sandwiches, they made them right for me, but fries were a little cold
Atmosphere: 5
Food: 4
Service: 5
xavier the _official
I left one star because there wasn’t a lesser option. Will never come back to this establishment again. From the service to the over price for the small portion that wasn’t even right. can’t name one good thing about this place.
Atmosphere: 1
Food: 1
Service: 1
Tyler Stroh
Extremely rude, extremely slow and I got served a soggy burrito and burnt hash browns. When I asked for a refund it took an additional 10 minutes because as the guy said "they were too busy to deal with me at that moment".
Amanda in the drive through is always pleasant and very helpful when I come through, awesome service everytime!
Service: 5
The new automated dine-in situation sucks!
Atmosphere: 3
Food: 4
Service: 2
The workers did a great job, but I do not like the automated service. Human interaction is a very important aspect to customer service. By having somebody there to actually talk to makes the experience better. Also I'm worried about the cashier who once held this job that has now been removed. What's next, customers have to start making the food themselves. Obviously, I am being sarcastic when I say about the customer make their own food. But in all seriousness, it seems as though your company cares more about building profits and eliminating employees than it does about the overall satisfaction of your customers. While I was there I witnessed one customer walk out due to a fact that has automated service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings
I only got a cheeseburger and it took awhile to get it and it tasted old and very dry.
Atmosphere: 2
Food: 3
Service: 3
I went through the drive through waited 20 minutes to pick up an online order, they said they couldn’t find it. I went in and my food was in a corner and they didn’t even know what my drinks were. My food was cold and old. My strawberry shake wasn’t even a strawberry shake. Worker does not care about her job or the paying customers. The McDonald’s down the street is more worth your time.
Parking: Drive through blocks parking, dine in customers cannot back up out of their spots.
Atmosphere: 1
Food: 2
Service: 1
Waited in drive thru for 20 minutes, food was incorrect and warm still, what is the wait for?
Atmosphere: 1
Food: 1
Service: 1
You're going to waste a minimum of 20 minutes in the drive through. Even if there's only a couple cars. You'll get faster service at a sit down restaurant.
Atmosphere: 1
Food: 1
Service: 1
I'll never go back.
Atmosphere: 1
Food: 1
Service: 1
I went there today spent good money for them to give me a warm soda no ice also flat my food looked tossed in the bad like I was a nuisance amd they lady that gave me the food about dropped it handing to me cause she wanted us to grab it faster??? Overall I'm pregnant and super pissed and my husband called and they weren't going to fix it it was at 10:30ish 1-20-25 beware they suck!
Atmosphere: 1
Food: 1
Service: 1
Very rude employees
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
The new remodel sucks! It's basically screams we don't care enough about our customer base to interact with you. I was told by a manager that they're being told they they will not be allowed to wait on customers in the lobby. So here's some Kisosk to give us your money.
Atmosphere: 1
Food: 2
Service: 1
Quiet, quick and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flame Grilled Beef
I accidentally gave my order wrong and in the middle of making my sandwiches, they made them right for me, but fries were a little cold
Atmosphere: 5
Food: 4
Service: 5
I left one star because there wasn’t a lesser option. Will never come back to this establishment again. From the service to the over price for the small portion that wasn’t even right. can’t name one good thing about this place.
Atmosphere: 1
Food: 1
Service: 1
Extremely rude, extremely slow and I got served a soggy burrito and burnt hash browns. When I asked for a refund it took an additional 10 minutes because as the guy said "they were too busy to deal with me at that moment".
Atmosphere: 1
Food: 1
Service: 1
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