Gave me 5 burnt pieces of carne asada steak for my bowl this place is soo inconsistent it pisses me off. I don’t order double protein from here anymore because I know they just gonna add one more piece and it be the amount of just a normal meal. Also online orders they put way less it’s not even funny
Atmosphere: 1
Food: 1
Service: 1
LJ LJ
Update: I gave this restaurant another chance and they failed again. they refused to give the normal portion of food. I will never return.
This is horrible because I love chipotle! The place is dirty and the portions are super small. Half the bowls empty on a burrito bowl. A single small scoop of rice as if they were feeding the poor. Crazy! I also noticed 3.4 stars… Not good! Where’s the owner?
Atmosphere: 1
Food: 1
Service: 1
Benito Erazo
Lady I spoke to was very kind when picking up online order. Besides that, the burrito I received was very cold despite picking it up right in time and the large chips I ordered were stale and/or chewy. Big waste of money and disappointing. Also, Tacos I ordered online through door dash were kind of gross and the guac was visibly old and did not taste very good. I recommend avoiding this location and just going to the chipotle on National Rd as the chips I've ordered were never stale, the food was always at least pretty warm and the guac was always fresh! UPDATE: Got mild food poisoning from their tacos a couple of weeks ago. Woke up with my body in pain and felt weak all of a sudden the morning after eating the tacos lol, definitely avoid this location if you value your health! (I'm vegetarian too so this wasn't even contaminated meat or something that got me sick, who knows what it was 🤔)
Food: 1
Service: 2
Nope
Charged me for chips and separate 3 sides! They rang it up as expensive as possible will not be back to this location. Make sure you check your receipt and say what you exactly right so you don't get overcharged.
Derek Hilgefort
White rice was way too salty. Couldn't finish my burrito because of how bad it was.
Food: 1
Thomas Brandenburg
Paid for double meat only got 6 pieces of meat spent 80 bucks not right
Atmosphere: 3
Food: 2
Service: 2
Dara Bond
This location sucks. I live on this side of town so it’s very tempting to just get the food from this Chipotle but I regret it every time. The employees act like the food is coming straight out of their paycheck. They hardly put anything in my tacos the other day and it’s hit or miss whether you’ll get a decent bowl or not. You’re spending too much money to take a chance on whether they’ll give you your money’s worth. Save yourself the trouble and disappointment and go to the one on National Road, it’s 100x better!
Atmosphere: 3
Food: 4
Service: 2
Ashley Bennett
My family loves chipotle we eat it atleast 2x a week. This location is below average- the attitudes are miserable- very unpleasant- Lord for bid we want fresh steak. We came @4:45 on Sunday 14th- the steak was extremely dry looked and tasted like beef jerky. The cook and manager got irritated that a customer asked for fresh to be made- customer stated they would wait.
While we were sitting in the dinning area- the girl with purple hair was talking badly about the customer that wanted double steak- Then after the customer left the manager on duty and the cook and the line worker were all talking loudly and aggressively about the customer.
Then the cook that is a male with black rimmed glasses and dark hair was eating out in the open in the pack line with the same gloves on that he had just cooked the steak with.
Atmosphere: 1
Food: 1
Service: 1
Neil Gardner
Dirty. Trash and food waste over flowing and on floor.
Atmosphere: 2
Food: 5
Service: 5
RoseEllen Roberts
Great service when my chip tasted stall she gave me a second bag
This location is a joke! I tried to order a quesadilla and was told I couldn’t because it’s online only. Then they said well you can but had to wait on the online person because they were busy. Mind you there were three other employees doing nothing at all with no customers. Then your person on the grill made a rude comment to me. I will never return to this location. You should be able to order a quesadilla!!!
Tiffany Clark The Art Box
Not alot of fresh options
Atmosphere: 5
Food: 5
Service: 5
Dalton Precht
Always fantastic
Atmosphere: 5
Food: 5
Service: 5
Liz Gwartney
Great new location. Clean, friendly staff. Pf course- super great food!
Atmosphere: 5
Food: 5
Service: 5
Josh Stein
Idk why this has such low reviews lol. Brand new spot and great bowl!
Gave me 5 burnt pieces of carne asada steak for my bowl this place is soo inconsistent it pisses me off. I don’t order double protein from here anymore because I know they just gonna add one more piece and it be the amount of just a normal meal. Also online orders they put way less it’s not even funny
Atmosphere: 1
Food: 1
Service: 1
Update: I gave this restaurant another chance and they failed again. they refused to give the normal portion of food. I will never return.
This is horrible because I love chipotle! The place is dirty and the portions are super small. Half the bowls empty on a burrito bowl. A single small scoop of rice as if they were feeding the poor. Crazy! I also noticed 3.4 stars… Not good! Where’s the owner?
Atmosphere: 1
Food: 1
Service: 1
Lady I spoke to was very kind when picking up online order. Besides that, the burrito I received was very cold despite picking it up right in time and the large chips I ordered were stale and/or chewy. Big waste of money and disappointing. Also, Tacos I ordered online through door dash were kind of gross and the guac was visibly old and did not taste very good. I recommend avoiding this location and just going to the chipotle on National Rd as the chips I've ordered were never stale, the food was always at least pretty warm and the guac was always fresh!
UPDATE: Got mild food poisoning from their tacos a couple of weeks ago. Woke up with my body in pain and felt weak all of a sudden the morning after eating the tacos lol, definitely avoid this location if you value your health! (I'm vegetarian too so this wasn't even contaminated meat or something that got me sick, who knows what it was 🤔)
Food: 1
Service: 2
Charged me for chips and separate 3 sides! They rang it up as expensive as possible will not be back to this location. Make sure you check your receipt and say what you exactly right so you don't get overcharged.
White rice was way too salty. Couldn't finish my burrito because of how bad it was.
Food: 1
Paid for double meat only got 6 pieces of meat spent 80 bucks not right
Atmosphere: 3
Food: 2
Service: 2
This location sucks. I live on this side of town so it’s very tempting to just get the food from this Chipotle but I regret it every time. The employees act like the food is coming straight out of their paycheck. They hardly put anything in my tacos the other day and it’s hit or miss whether you’ll get a decent bowl or not. You’re spending too much money to take a chance on whether they’ll give you your money’s worth. Save yourself the trouble and disappointment and go to the one on National Road, it’s 100x better!
Atmosphere: 3
Food: 4
Service: 2
My family loves chipotle we eat it atleast 2x a week. This location is below average- the attitudes are miserable- very unpleasant- Lord for bid we want fresh steak. We came @4:45 on Sunday 14th- the steak was extremely dry looked and tasted like beef jerky. The cook and manager got irritated that a customer asked for fresh to be made- customer stated they would wait.
While we were sitting in the dinning area- the girl with purple hair was talking badly about the customer that wanted double steak- Then after the customer left the manager on duty and the cook and the line worker were all talking loudly and aggressively about the customer.
Then the cook that is a male with black rimmed glasses and dark hair was eating out in the open in the pack line with the same gloves on that he had just cooked the steak with.
Atmosphere: 1
Food: 1
Service: 1
Dirty. Trash and food waste over flowing and on floor.
Atmosphere: 2
Food: 5
Service: 5
Great service when my chip tasted stall she gave me a second bag
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This location is a joke! I tried to order a quesadilla and was told I couldn’t because it’s online only. Then they said well you can but had to wait on the online person because they were busy. Mind you there were three other employees doing nothing at all with no customers. Then your person on the grill made a rude comment to me. I will never return to this location. You should be able to order a quesadilla!!!
Not alot of fresh options
Atmosphere: 5
Food: 5
Service: 5
Always fantastic
Atmosphere: 5
Food: 5
Service: 5
Great new location. Clean, friendly staff. Pf course- super great food!
Atmosphere: 5
Food: 5
Service: 5
Idk why this has such low reviews lol. Brand new spot and great bowl!
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