The staff were so kind and friendly, they even opened our door for us upon arrival!
ashley murty
Beth was amazing! Keeping us stocked on breadsticks. She also went and got pictures for the kids to color while the adults finished eating.
Katie Lyles
Beth is the absolute best at the Richmond, IN Fazoli's!!! Very kind, professional, and sincere!
Meaghan Hammons
Keisha and Carolyn provided amazing customer service and went above and beyond for our toddler when he was upset. The food was great as always and the store was super clean
Lori Lynn
Davannda is the most wonderful person ever. She took care of us during our lunch time as a family and so friendly. Fazolis needs many more employees like her. She has a beautiful soul and a great personality. Thank you hiring her.
Eric Rastbichler
We went there for dinner last night. We had not been there for quite some time. We ordered the baked spaghetti with meat balls. After we started eating we noticed some extra things in it, meat slices, mushrooms etc. We just thought that was the way they make it now. After we got half was through our meal, picking out a lot of that extra stuff, I looked at the receipt. It said LOADED baked spaghetti with meatballs! We had never even heard of Loaded Baked Spaghetti. Since we were halfway done, we decided to just pick out the extra stuff and finish it. It was very disappointing. We spent $30 and didn't even get what we ordered. In addition to that, Traci did not receive her salad she ordered. I had to ask for it when the meal was delivered. Never again.
Dale McGaffey
When visiting Richmond to see a movie with my boyfriend, we always stop at Fazoli's to get a wonderful hot meal that tastes great and save a few bucks with the coupons.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Spaghetti
Tressalynn Morell
Keisha was very friendly! Best Fazoli’s I’ve been to in a while!
Atmosphere: 5
Food: 5
Service: 5
Wayne Bright
Okay I was pleasantly surprised with this location. They have upscaled the location, the food and the service. Gone are the paper plates and plastic silverware. The food was excellent and had more flavor that was better than some other local Italian restaurants. I had not been here in years but will certainly come back now.
We go to Ohio a lot as Ohio natives who live in Indianapolis and this is our usual stopping spot! Keisha was very sweet and accommodating. I love when they pay extra attention to the kiddos! My 6 year old got extra attention and it makes dining experience easier! Thanks Keisha! The staff is always nice and friendly! Everything is always very clean! Love the extra large bathrooms for family trips and not struggling for room! Food is always delicious! Keep doing what your doing! 🥰
Atmosphere: 5
Food: 5
Service: 5
Loren Brooks
Keisha was amazing, she is always friendly and tries her best to make sure we are satisfied.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Slice of Pizza, Baked Spaghetti, 2 Breadsticks
jennifer pitstick
Beth M. & Crystal L. provided us with excellent customer service and excellent food. Highly recommend!
Great food great price
The staff were so kind and friendly, they even opened our door for us upon arrival!
Beth was amazing! Keeping us stocked on breadsticks. She also went and got pictures for the kids to color while the adults finished eating.
Beth is the absolute best at the Richmond, IN Fazoli's!!! Very kind, professional, and sincere!
Keisha and Carolyn provided amazing customer service and went above and beyond for our toddler when he was upset. The food was great as always and the store was super clean
Davannda is the most wonderful person ever. She took care of us during our lunch time as a family and so friendly. Fazolis needs many more employees like her. She has a beautiful soul and a great personality. Thank you hiring her.
We went there for dinner last night. We had not been there for quite some time. We ordered the baked spaghetti with meat balls. After we started eating we noticed some extra things in it, meat slices, mushrooms etc. We just thought that was the way they make it now. After we got half was through our meal, picking out a lot of that extra stuff, I looked at the receipt. It said LOADED baked spaghetti with meatballs! We had never even heard of Loaded Baked Spaghetti. Since we were halfway done, we decided to just pick out the extra stuff and finish it. It was very disappointing. We spent $30 and didn't even get what we ordered. In addition to that, Traci did not receive her salad she ordered. I had to ask for it when the meal was delivered. Never again.
When visiting Richmond to see a movie with my boyfriend, we always stop at Fazoli's to get a wonderful hot meal that tastes great and save a few bucks with the coupons.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Spaghetti
Keisha was very friendly! Best Fazoli’s I’ve been to in a while!
Atmosphere: 5
Food: 5
Service: 5
Okay I was pleasantly surprised with this location. They have upscaled the location, the food and the service. Gone are the paper plates and plastic silverware. The food was excellent and had more flavor that was better than some other local Italian restaurants. I had not been here in years but will certainly come back now.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We go to Ohio a lot as Ohio natives who live in Indianapolis and this is our usual stopping spot! Keisha was very sweet and accommodating. I love when they pay extra attention to the kiddos! My 6 year old got extra attention and it makes dining experience easier! Thanks Keisha! The staff is always nice and friendly! Everything is always very clean! Love the extra large bathrooms for family trips and not struggling for room! Food is always delicious! Keep doing what your doing! 🥰
Atmosphere: 5
Food: 5
Service: 5
Keisha was amazing, she is always friendly and tries her best to make sure we are satisfied.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Slice of Pizza, Baked Spaghetti, 2 Breadsticks
Beth M. & Crystal L. provided us with excellent customer service and excellent food. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fettuccine Alfredo, Baked Spaghetti
Crystal did an amazing job. Service was quick and felt very welcoming
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fettuccine Alfredo
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