Jimmy John's
3413 E Main St #1, Richmond
(765) 373-8382
Recent Reviews
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Terrible customer service. Workers did not care about being friendly or getting their customer their order correctly. Cashier worker was incredibly rude and unhelpful.
Atmosphere: 1
Food: 1
Service: 1
Fast service, delicious sandwiches. Dined in and inside was clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Tuna Salad
Had a great experience, they had the sandwich to me before I was done paying! I got the Big Italian- Add mayo, pickles, and extra sauce! Also ask for it TBO! Makes it have less bread and more substance ? Customer service was incredible and have to say the kickin ranch is to DIE for!! ?Update: Still great food, compared to the $$ of other fast food places, the fresh taste is a steal. Customer service through drive thru is always friendly.
Atmosphere: 5
Food: 5
Service: 5
Had a great experience, they had the sandwich to me before I was done paying! I got the Big Italian- Add mayo, pickles, and extra sauce! Also ask for it TBO! Makes it have less bread and more substance ? Customer service was incredible and have to say the kickin ranch is to DIE for!! ?Update: Still great food, compared to the $$ of other fast food places, the fresh taste is a steal. Customer service through drive thru is always friendly.
I've had multiple issues but didn't say anything until the 3rd time, I'm tired of wasting my $. The owner, Britt did Nothing to fix the issues and acted as if I didn't know what I was talking about. I know that my order was wrong 3 times in a few months. She now says I cannot come to store b/c of "verbal abuse." I stated nothing but facts, but she'd rather be in her feelings and use excuses instead of righting wrongs. No wonder the service has gone so far down. It's not as if I wish to go there anyways, I'd rather not waste my $. We can make sure a whole bunch of people don't go if they don't want to fix their bad food. I've never went where there was even a person in front of me, bad management will do that. If Britt is the owner than this will just be another restaurant closed soon. It's a ghost town there anyways. The owner has Major problems so I cannot fault the poor employees.
Food: 1
Service: 1
Parking: Hard to get to parking due to drive thru and parking entrance are close
First time ever going through drive thru, but the food was delicious, employees very polite and professional, definitely recommend!!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwich, Original Roast Beef
First time ever going through drive thru, but the food was delicious, employees very polite and professional, definitely recommend!!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwich, Original Roast Beef
Quick service. Tasty sandwiches.
Atmosphere: 4
Food: 5
Service: 5
Jimmy John's I'm Good!!Fresh Bread & Meat!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Best customer service in town. The employees truly care. I'm please with the level of professionalism I experienced today. Well done!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Original Roast Beef
Anytime me & my fiancé have ordered from here the food has always been fresh & always delivered with kindness & friendly service!! We love our local Jimmy John’s, great job guys! We appreciate you!
Friendly staff, clean restaurant, and yummy food. Affordable for families and great for vegetarians.
Atmosphere: 5
Food: 5
Service: 5
I like JJs because you don't have to build a sub sandwich. You just say number 7 and they build it. And all their subs are great. The service is fast and friendly.Takeout: Yes
Love the sandwiches from here!!! The French Bread is fantastic and the toppings are fresh and full of flavor. You can't go wrong with any of the menu items and their kettle chips are a great crunchy addition to your sub. Service is fast and friendly. While the dining area is somewhat small the carry-out option is great for a quick picnic in the nearby park! Highly recommend 5/5 stars!!!
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