I ordered 1 thing and got another. Found out going down the road. It was disappointing experience
Atmosphere: 2
Food: 2
Service: 2
chris kerns
I ordered online, went in person, obviously, and though short staffed, they made it happen, and we're very friendly
amy chung
You use the app and order and pay. App says order is ready for pick up and they don’t have it and you have to wait another 20 mins for them to make the order. Happened twice now. It’s just better to come and order at the counter.
Ter Bear- Canada
All time favorite 👌
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Michael Brandenburg
For the third time in a row, it took thirty minutes to get our food in the drive through.
Atmosphere: 1
Food: 3
Service: 1
Garret Mann
Don’t come here and expect your order to be correct, and when you try to flag them down at the window they ignore you.
Chris Reke
I'll start with food is usually pretty good here. Problem comes with service. They don't get orders right and they certainly never get them done in the shown window of time. I've come multiple times to pick up and they say they haven't even started or didn't see the order so I'll have to wait. No thanks. Going to Lee's.
Vegetarian options: It's a chicken restaurant
Parking: Big lot
Kid-friendliness: Simple dining room
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: 8 Piece Meal, French Fries, Two Piece Chicken Dinner Mashed Potatoes and Gravy, Fried Chicken, Chicken Little, Cole Slaw, Chicken Little Combo, Honey Sauce, 2 PC Chicken Combo, Gravy, 5 PC Nuggets, 12 PC Tenders Meal, Classic Chicken Sandwich Combo
Tony Barbuto
No baby changing tables in the bathrooms.
scott hood
Everything was clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Piece Chicken Dinner Mashed Potatoes and Gravy
They didn't have enough original recipe for a four piece meal so I had to settle for a partial crispy order. None of the tables were very clean. After waiting 10 minutes for my order, I was informed that it would be another 15 minutes before biscuits were ready. They offered another side as a replacement, but I told them I'd take the rest of the order now and they could give me the biscuits when ready, but they forgot to bring them out, so I had to ask for them again. The background music in the restaurant was uncomfortably loud and the signal kept cutting out. Finally and most importantly, I noticed the thigh in my meal tasted a little off. I took another bite and found that the chicken was undercooked and bloody. I showed the manager on duty and he said it wasn't undercooked as he had done the cooking himself. I also told him about the poor service and he implied that no one was at fault because "they had been slammed earlier.". I will not return.
Atmosphere: 1
Food: 1
Service: 1
Tiphanie Owens
I waited half an hour for my order AT the store. Order was placed online. I arrived at the time my order was supposed to be ready and I asked not told anything when I arrived
Atmosphere: 3
Service: 1
Daniel
Food was hot and fresh! However you could only the drive thru was open. I believe it’s always that way based on the sign and the fact that we were there at 11:45 AM.
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Famous Bowl Combo
Harmony
I just got a number one with corn and mashed potatoes the corn was old and gross the chicken taste weird. The mashed potatoes were good tho.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Gravy
Rebel Cassidy
I live towards West Alexandria and Eaton Ohio I prefer to drive out to this location in Richmond Indiana because the quality of food is much better in the services amazing they never mess up my order the location in Eaton Ohio the food never seems to be fresh they always short me on food inequality is not so great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Two Piece Chicken Dinner Mashed Potatoes and Gravy, Fried Chicken, Fill Up Box, Famous Bowl, Cole Slaw
Great people.
Atmosphere: 4
Food: 5
Service: 5
I ordered 1 thing and got another. Found out going down the road. It was disappointing experience
Atmosphere: 2
Food: 2
Service: 2
I ordered online, went in person, obviously, and though short staffed, they made it happen, and we're very friendly
You use the app and order and pay. App says order is ready for pick up and they don’t have it and you have to wait another 20 mins for them to make the order. Happened twice now. It’s just better to come and order at the counter.
All time favorite 👌
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
For the third time in a row, it took thirty minutes to get our food in the drive through.
Atmosphere: 1
Food: 3
Service: 1
Don’t come here and expect your order to be correct, and when you try to flag them down at the window they ignore you.
I'll start with food is usually pretty good here. Problem comes with service. They don't get orders right and they certainly never get them done in the shown window of time. I've come multiple times to pick up and they say they haven't even started or didn't see the order so I'll have to wait. No thanks. Going to Lee's.
Vegetarian options: It's a chicken restaurant
Parking: Big lot
Kid-friendliness: Simple dining room
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: 8 Piece Meal, French Fries, Two Piece Chicken Dinner Mashed Potatoes and Gravy, Fried Chicken, Chicken Little, Cole Slaw, Chicken Little Combo, Honey Sauce, 2 PC Chicken Combo, Gravy, 5 PC Nuggets, 12 PC Tenders Meal, Classic Chicken Sandwich Combo
No baby changing tables in the bathrooms.
Everything was clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Piece Chicken Dinner Mashed Potatoes and Gravy
Restaurantji Recommends
They didn't have enough original recipe for a four piece meal so I had to settle for a partial crispy order. None of the tables were very clean. After waiting 10 minutes for my order, I was informed that it would be another 15 minutes before biscuits were ready. They offered another side as a replacement, but I told them I'd take the rest of the order now and they could give me the biscuits when ready, but they forgot to bring them out, so I had to ask for them again. The background music in the restaurant was uncomfortably loud and the signal kept cutting out. Finally and most importantly, I noticed the thigh in my meal tasted a little off. I took another bite and found that the chicken was undercooked and bloody. I showed the manager on duty and he said it wasn't undercooked as he had done the cooking himself. I also told him about the poor service and he implied that no one was at fault because "they had been slammed earlier.". I will not return.
Atmosphere: 1
Food: 1
Service: 1
I waited half an hour for my order AT the store. Order was placed online. I arrived at the time my order was supposed to be ready and I asked not told anything when I arrived
Atmosphere: 3
Service: 1
Food was hot and fresh! However you could only the drive thru was open. I believe it’s always that way based on the sign and the fact that we were there at 11:45 AM.
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Famous Bowl Combo
I just got a number one with corn and mashed potatoes the corn was old and gross the chicken taste weird. The mashed potatoes were good tho.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Gravy
I live towards West Alexandria and Eaton Ohio I prefer to drive out to this location in Richmond Indiana because the quality of food is much better in the services amazing they never mess up my order the location in Eaton Ohio the food never seems to be fresh they always short me on food inequality is not so great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Two Piece Chicken Dinner Mashed Potatoes and Gravy, Fried Chicken, Fill Up Box, Famous Bowl, Cole Slaw
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