McDonald's
400 Commerce Rd, Richmond
(765) 962-5073
Recent Reviews
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Cold food long wait always wants you to pull forward also wrong order.
Atmosphere: 1
Food: 1
Service: 1
Never fails every time I go through the drive thru it's a guarantee to wait 20 minutes for the food. On top of that it's always cold when I receive it. You can get better and faster service at any sit down restaurant.
Atmosphere: 1
Food: 1
Service: 1
When it's good it's good but when it's not it's not. Very hit or miss. A lot of times you get pulled up into spots for little things so food is cold or missing. But when they get it then it's actually pretty good.
Parking: Large lot
Kid-friendliness: It's McDonald's, of course it's kid friendly
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheeseburger, Double Quarter Pounder with Cheese, Mcchicken, Crispy Chicken Sandwich, Egg Mcmuffin, Mcdouble, Big Mac, Big Mac Meal, French Fries
It’s been a couple years since I’ve last been here the managers have changed a lot! For the worst I miss the one young man who always had his shirt tucked in and a smile on his face one of the employees told me he was fired 2 years ago and moved away? Wherever he is they need to hire him back! He was always so kind and always had my order memorized as soon as me and my girlfriend walked in double quarter meal and sometimes a ice cream cone
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheeseburger
Can't understand him.
Food was average. We had breakfast meals.
Atmosphere: 3
Food: 3
Service: 3
This a very typical meal at this location. There isn't a single time they gotten my order correct. Someone needs to be a secret shopper there. They would 100% fail every time!!!
Food: 1
Service: 1
Exceptionally rude staff in the drive through.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Mcchicken, French Fries
Not the best but not the worst be your own judge
When we first came in to order, the cashier let us order and then told us there's no CO2 for drinks but we could have water bc they also couldn't make any special drinks.... we ordered a 4pc HM, a 6pc HM, and a 10pc chic nugget and ordered sauce with it but none in our bags. They made our food to go even tho we said we were dining in. One of us went to ask for the sauses and they gave us 2... so another went up and had to interrupt the manager complaining very loudly about other customers to ask for a couple more and she rolled her eyes and said that we are supposed to be paying for sauces... even tho we ordered them with our food and never got them... then the manager comes to the table to tell us basically to leave bc the store is LEAKING co2... which I feel like should be something they said as soon as we came in with our children... also the chicken Big Mac was very old but we didn't even bother asking for another one bc of how rude they were being. Probably won't come back there. It's worth driving down the road to a McDonald's that isn't rude.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
ordered a #2. which was the sausage, egg and cheese muffin. The muffin was like a brick.
Food: 1
Service: 5
Service was genuine and helpful, employees were respectful and diligent, nothing better than a solid operating McDonald’s when it’s the necessary quick unplanned dinner request when you cannot be bothered with time consuming unsatisfactory service and food.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Dr Pepper, Cheeseburger, Crispy Chicken Sandwich, Mcdouble, Big Mac, World Famous Fries, Big Mac Meal, French Fries
Well managed, clean, courteous staff.
Service: 5
We have gone through the drive-through here multiple times now and every time the food is always hot and delicious. Probably the best McDonald’s in the area.
Food: 5
Service: 5
Recommended dishes: Big Mac
Took 45 minutes for 6 biscutes and 3 sandwhices.
Well update, went in earlier. Got my sandwich and burritos in 15 minutes!
Atmosphere: 1
Food: 5
Service: 5
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