I don’t know the guy’s name, but this manager in particular is very nice. He’s tall, slender, Caucasian and has glasses, and he always spoke to me whenever I had to pick up a DoorDash, or was ordering food for myself (unless he was extremely busy, which I understood). When he was still managing the Cedar Lake location, he was still the same person. He was also an excellent communicator, and even though there was a slight mixup with a smoothie order once, he would always make things right. Most of the reviews on here are basically complaints about the food, messed up orders, and the staff being rude, but not this one. I’ve never had a bad experience at any location he managed. He does an awesome job, and he’s cool. Wish I knew his name though, even though I think I overheard that his name is Boris, or something like that. I just hope that young man reads this, and in case he does, you’re a gem, and keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
Jon Rumsfeld
Food was was good. The service was kind of eh. Everyone in the restaurant hides behind that wall. You don't see a single person in there. Don't have any choice but to order on the kiosk or the app. No one ever greets you there's not even ketchup that you can get to in the dinning room. You can't even get your drink until after the person decides to appear and drop off your food. Don't even know what the point of having a register in there is no one is ever at it. Definitely don't feel this is a friendly place at all.
Atmosphere: 1
Food: 4
Service: 1
Travis Hedrick
Went in because my root beer tasted watery and was met with a sorry our root beer is out. Would be nice to know next time
Atmosphere: 1
Food: 1
Service: 1
E Dav
Rude people working there. Stopped today at drive thru at 1215 pm and the lady who took my gift cards didn’t want to give back my gift card that still had balance on it. When I asked, she just said I don’t know which one has still balance and gave me all back. First time dealing with such rudeness and ignorance since this place opened.
Atmosphere: 4
Food: 4
Service: 1
Eric Johnston
The drive thru cashier accidentally wiped out a 20% credit from the app. He first suggested I just pay more rather than try to fix the error. Irritating but no big deal... however then neither of the managers seemed to be trained in the app so it took ages to correct a simple issue.
Gleason Rhyne
Very seldom do you get Hot fries
Food: 3
Service: 3
emma
asked for ranch and she rolled her eyes at me. if you can’t do your job then don’t work there. thanks
Atmosphere: 1
Food: 3
Service: 1
Marshall Spoljoric
Absolute insanity how long that took.
Service: 1
Christin Fleenor
I can’t remember this lady’s name cause I’m the worst with names but she is literally the best person ever! Her tag did say ambassador. She has short, dark hair with a slim build. But every single time I come here she is just so so so kind and sweet. She just has a good heart. She’s never in a bad mood and she’s always very hospitable. I live here so I frequent this restaurant and not one time has she ever not been upbeat and professional. She’s a rare find. You guys are extremely lucky to have her on your team.
Atmosphere: 5
Food: 3
Service: 5
Rebecca Berna
Took 9 min to get 1 cheeseburger. Cashier was pleasant though.
worst experience. the guy that ordered our food, had the worst attitude and quite literally said “omg”. not a good night crew. if you don’t like your job, it’s easy to leave. no need to make other people feel rushed and uncomfortable when they are ordering food
Atmosphere: 1
Food: 1
Service: 1
Laura Dudek
It's hit or miss.
Atmosphere: 3
Food: 3
Service: 3
Tiffany De Lira
This location gets the order wrong more than they get it correct and Andrea is the worst manager ever. She gave me attitude over the drive thru speaker for no reason at all. She sounded like she didn't know what she was doing and gets mad at me about it. Then the other Manger Patty has no clue what's going on like no clue 🤔 this location needs new management to take over ASAP!!!
Patrick Connelly
Always great experience!
Haley
I do not normally leave Google reviews and I am not a McDonalds regular, but I had a negative experience on May 12, 2025 at 7am. I ordered a medium mocha frappe. When I pulled up to the window, the girl thought I had ordered a breakfast sandwich. No big deal; working fast food can be overwhelming, especially working drive through. I told her that was not what I ordered, and another woman refunded my order. After going back and forth with the girl about what I had actually ordered, I was charged with a medium mocha frappe, but was given a small mocha frappe. Here is the picture and receipts. I am disappointed that my order was wrong even after correcting the girl at the window several times and I was overcharged for what I received. I just took the small drink and left as not to inconvenience the girl anymore. I will not be returning.
I don’t know the guy’s name, but this manager in particular is very nice. He’s tall, slender, Caucasian and has glasses, and he always spoke to me whenever I had to pick up a DoorDash, or was ordering food for myself (unless he was extremely busy, which I understood). When he was still managing the Cedar Lake location, he was still the same person. He was also an excellent communicator, and even though there was a slight mixup with a smoothie order once, he would always make things right. Most of the reviews on here are basically complaints about the food, messed up orders, and the staff being rude, but not this one. I’ve never had a bad experience at any location he managed. He does an awesome job, and he’s cool. Wish I knew his name though, even though I think I overheard that his name is Boris, or something like that. I just hope that young man reads this, and in case he does, you’re a gem, and keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
Food was was good. The service was kind of eh. Everyone in the restaurant hides behind that wall. You don't see a single person in there. Don't have any choice but to order on the kiosk or the app. No one ever greets you there's not even ketchup that you can get to in the dinning room. You can't even get your drink until after the person decides to appear and drop off your food. Don't even know what the point of having a register in there is no one is ever at it. Definitely don't feel this is a friendly place at all.
Atmosphere: 1
Food: 4
Service: 1
Went in because my root beer tasted watery and was met with a sorry our root beer is out. Would be nice to know next time
Atmosphere: 1
Food: 1
Service: 1
Rude people working there. Stopped today at drive thru at 1215 pm and the lady who took my gift cards didn’t want to give back my gift card that still had balance on it. When I asked, she just said I don’t know which one has still balance and gave me all back. First time dealing with such rudeness and ignorance since this place opened.
Atmosphere: 4
Food: 4
Service: 1
The drive thru cashier accidentally wiped out a 20% credit from the app. He first suggested I just pay more rather than try to fix the error. Irritating but no big deal... however then neither of the managers seemed to be trained in the app so it took ages to correct a simple issue.
Very seldom do you get Hot fries
Food: 3
Service: 3
asked for ranch and she rolled her eyes at me. if you can’t do your job then don’t work there. thanks
Atmosphere: 1
Food: 3
Service: 1
Absolute insanity how long that took.
Service: 1
I can’t remember this lady’s name cause I’m the worst with names but she is literally the best person ever! Her tag did say ambassador. She has short, dark hair with a slim build. But every single time I come here she is just so so so kind and sweet. She just has a good heart. She’s never in a bad mood and she’s always very hospitable. I live here so I frequent this restaurant and not one time has she ever not been upbeat and professional. She’s a rare find. You guys are extremely lucky to have her on your team.
Atmosphere: 5
Food: 3
Service: 5
Took 9 min to get 1 cheeseburger.
Cashier was pleasant though.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
worst experience. the guy that ordered our food, had the worst attitude and quite literally said “omg”. not a good night crew. if you don’t like your job, it’s easy to leave. no need to make other people feel rushed and uncomfortable when they are ordering food
Atmosphere: 1
Food: 1
Service: 1
It's hit or miss.
Atmosphere: 3
Food: 3
Service: 3
This location gets the order wrong more than they get it correct and Andrea is the worst manager ever. She gave me attitude over the drive thru speaker for no reason at all. She sounded like she didn't know what she was doing and gets mad at me about it. Then the other Manger Patty has no clue what's going on like no clue 🤔 this location needs new management to take over ASAP!!!
Always great experience!
I do not normally leave Google reviews and I am not a McDonalds regular, but I had a negative experience on May 12, 2025 at 7am. I ordered a medium mocha frappe. When I pulled up to the window, the girl thought I had ordered a breakfast sandwich. No big deal; working fast food can be overwhelming, especially working drive through. I told her that was not what I ordered, and another woman refunded my order. After going back and forth with the girl about what I had actually ordered, I was charged with a medium mocha frappe, but was given a small mocha frappe. Here is the picture and receipts. I am disappointed that my order was wrong even after correcting the girl at the window several times and I was overcharged for what I received. I just took the small drink and left as not to inconvenience the girl anymore. I will not be returning.
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