I'm not sure what is going on with securities cameras, but it's overwhelming. In one particular subway, counted 22 cameras. Is it not overreacted ?
Atmosphere: 3
Food: 5
Service: 5
Jim Mendoza
Good was great. I saw a female manager talk very negatively to their employee for using the bathroom. I was the only was here eating. She could have managed the employee a lot better in my opinion. Employee service was great to me.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Cinnabon Footlong Churro
John Ray
I came in and got a specialty sandwich it was perfectly made. The store was very clean. And the staff was very helpful.
Atmosphere: 5
Food: 5
Service: 5
Matthew Gephart
This Subway restaurant was like any other, however, I had to deduct 2 stars because the roof must have a leak, as water was dripping down by the outside windows near where my kids and I were sitting.
Thankfully, a television in the restaurant was playing the episode of the A-Team where thugs are threatening Mr T's mom, and trying to scare her out of her apartment. This was more than enough to distract me from any inbound water.
Alex R
Five star subway location they went above and beyond!
Atmosphere: 5
Food: 5
Service: 5
Ashley Chase
Definitely had a pretty bad experience here. I ordered two sandwiches online and pick them up and drove all the way home to Cedar Lake. Once I got home, I realized both of the sandwiches were incorrect. Unfortunately, my daughter doesn’t eat the bread that her Sandwich was on and I ordered a great garlic and they forgot the defining ingredient on the sandwich with the garlic aïoli. So I had to drive all the way back for them to remake and get my new sandwiches and then they took the sandwiches back that we opened, touched and took a bite of. Just so they can throw them in the garbage. Then offered me no sort of compensation for having to come back twice and eat partially cold food super irritating. I’ll definitely just go to the one in Cedar Lake from now on. UPDATE: I filed a complaint to both this location and the corporate. I never heard back from either. Their customer service is terrible. This location also never takes any coupons and makes it hard when you even want to use your reward points when you get a free cookie or anything of that nature. I'm not planning on going to a subway anytime soon, and if I do, it especially will not be this one.
Atmosphere: 4
Food: 2
Service: 1
Twon
My visit was terrible jimmy john’s is way better. Meats tasted sour and bread was hard as a rock. Jimmy john’s is definitely my number 1 now. Very upsetting.
Atmosphere: 1
Food: 1
Service: 1
Patricia Purcell
Two times in a row I've ordered a salad online with them and when I get my Salad there's not enough food to satisfy a bird, especially lettuce. Come on this is supposed to be a meal not a snack. Put some food in the bowl!!!! Plus they won't accept subway coupons!!
Food: 1
Service: 1
Briar Quinones
The mother & daughter there will see you walk in and just stand there, have a full conversation off to the side while you wait at the counter for some assistance. Won’t even attempt to act like they want to work.
Fallon McKeown
Worst subway I’ve ever been to. The drive thru is a touch screen to order and it’s nothing but problems. I pressed the help button 3 times and nothing. Waited at the window for 5 minutes before someone finally came. She took my order and got it all wrong. Neither of my sandwiches were toasted as I requested. Luckily, I checked the bag before I left because I was also missing a bag of chips that I paid for. I waited another 5 minutes for them to open the window again to give me the chips. $25 for 2 sandwiches and 2 bags of chips and it’s like pulling teeth to even order or get what you paid for. Ridiculous.
Great sandwiches made fresh! Very nice people making the sandwiches. I would definitely go back again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All
Robert Van
Not good . As with all the subway shops now. Corporate p*** out. Coupons not being accepted, what's going on with this? One thing is this is false advertising, fraud. Awfully bad on veggies, black mold on tomatoes, core,s not removed on peppers, spinach is slime. Lettuce Grey and disgusting . Better get it together, subway. Ain't going back. For sure, this time.YUK!!
I'm not sure what is going on with securities cameras, but it's overwhelming. In one particular subway, counted 22 cameras. Is it not overreacted ?
Atmosphere: 3
Food: 5
Service: 5
Good was great. I saw a female manager talk very negatively to their employee for using the bathroom. I was the only was here eating. She could have managed the employee a lot better in my opinion. Employee service was great to me.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Cinnabon Footlong Churro
I came in and got a specialty sandwich it was perfectly made. The store was very clean. And the staff was very helpful.
Atmosphere: 5
Food: 5
Service: 5
This Subway restaurant was like any other, however, I had to deduct 2 stars because the roof must have a leak, as water was dripping down by the outside windows near where my kids and I were sitting.
Thankfully, a television in the restaurant was playing the episode of the A-Team where thugs are threatening Mr T's mom, and trying to scare her out of her apartment. This was more than enough to distract me from any inbound water.
Five star subway location they went above and beyond!
Atmosphere: 5
Food: 5
Service: 5
Definitely had a pretty bad experience here. I ordered two sandwiches online and pick them up and drove all the way home to Cedar Lake. Once I got home, I realized both of the sandwiches were incorrect. Unfortunately, my daughter doesn’t eat the bread that her Sandwich was on and I ordered a great garlic and they forgot the defining ingredient on the sandwich with the garlic aïoli. So I had to drive all the way back for them to remake and get my new sandwiches and then they took the sandwiches back that we opened, touched and took a bite of. Just so they can throw them in the garbage. Then offered me no sort of compensation for having to come back twice and eat partially cold food super irritating. I’ll definitely just go to the one in Cedar Lake from now on. UPDATE: I filed a complaint to both this location and the corporate. I never heard back from either. Their customer service is terrible. This location also never takes any coupons and makes it hard when you even want to use your reward points when you get a free cookie or anything of that nature. I'm not planning on going to a subway anytime soon, and if I do, it especially will not be this one.
Atmosphere: 4
Food: 2
Service: 1
My visit was terrible jimmy john’s is way better. Meats tasted sour and bread was hard as a rock. Jimmy john’s is definitely my number 1 now. Very upsetting.
Atmosphere: 1
Food: 1
Service: 1
Two times in a row I've ordered a salad online with them and when I get my Salad there's not enough food to satisfy a bird, especially lettuce. Come on this is supposed to be a meal not a snack. Put some food in the bowl!!!! Plus they won't accept subway coupons!!
Food: 1
Service: 1
The mother & daughter there will see you walk in and just stand there, have a full conversation off to the side while you wait at the counter for some assistance. Won’t even attempt to act like they want to work.
Worst subway I’ve ever been to. The drive thru is a touch screen to order and it’s nothing but problems. I pressed the help button 3 times and nothing. Waited at the window for 5 minutes before someone finally came. She took my order and got it all wrong. Neither of my sandwiches were toasted as I requested. Luckily, I checked the bag before I left because I was also missing a bag of chips that I paid for. I waited another 5 minutes for them to open the window again to give me the chips. $25 for 2 sandwiches and 2 bags of chips and it’s like pulling teeth to even order or get what you paid for. Ridiculous.
Atmosphere: 1
Food: 2
Service: 1
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Great sandwiches made fresh! Very nice people making the sandwiches. I would definitely go back again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All
Not good . As with all the subway shops now. Corporate p*** out. Coupons not being accepted, what's going on with this? One thing is this is false advertising, fraud. Awfully bad on veggies, black mold on tomatoes, core,s not removed on peppers, spinach is slime. Lettuce Grey and disgusting . Better get it together, subway. Ain't going back. For sure, this time.YUK!!
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Food: 1
Service: 2
Pop machine was kind of icky tasting
Atmosphere: 5
Food: 5
Service: 5
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