Do yourself a favor dont bother ordered a family meal via website they didn't send over half the meal that my husband didn't get. Called them to let them know young man put it down to come following day which I was ok with. Fast forward to day 2 my husband went to get missing shrimp chicken and hush puppies from our family meal they gave him portions for single meal.
Food: 2
Service: 1
Zachariah Seal (Za Seal)
Food was horrible, and no ice, waited for 10 minutes to get order in and another 5 to get nasty food
Peg Mellenbruch
My husband & I went here yesterday and was getting ready to place our order. We were informed that they were out of fries. Really??? If I could give a minus score, this is exactly what I would give. There was a car at the window asking for her money back. That must of been a bad order as well! Food on floor - Very unacceptable! We ended up leaving. This use to be our favorite place. What has happened?? When passing the drive thru board, they had put a sign up saying drive-thru CLOSED?!?! All of this happening during lunch time. Just in the little time that we were there, a lot of money lost. - The lady at the window, the lady before us, and my husband and I.. Things need to improve drastically. Again- this was the Captain Ds in Seymour.
Atmosphere: 1
Food: 1
Service: 1
Kenny Reynolds
Needed air conditioner repair it was only working on 1 unit
Kathy Moffett
While our food was good, the two orders that we had were confused. You could tell that needed training had not been offered or taken seriously by those working. This was evident even when tables were being cleaned. No disinfectant was used. A dry rag was used on all tables but only in areas where crumbs were located. The whole table was not sanitized. No correction or direction was given except to clean up the dining area. Then again only half was done and then the work stopped.
Atmosphere: 2
Food: 4
Service: 3
Randall Bryant
Order taker did not understand tring to order something right from the menu, inside need update
Atmosphere: 2
Food: 2
Service: 1
Jefa
So far, this Captain D’s location is undefeated. Food is always piping hot and fresh. Sweet Tea is 🔥… A+++
Atmosphere: 5
Food: 5
Service: 5
Greg Waskom
The fish was the same texture as the chicken. Breading was dry and tough Hush puppys no flavor
Atmosphere: 1
Food: 1
Service: 3
Rhonda Barnthouse
Made an order 3pcs fish meal double green beans add a side of Mac Chesse No hash puppies don't like them can't have them put 1 bread stick in place of hash puppies. Get to the front to pay the lady had the order mix up had green beans and mac cheese as the sides for meal sothey add extraside of green beans she said she had me down for two bread sticiks so I paid the extra for the bread stick as she handed my food out she tell me hash puppies are in there told her I did not order them she said I was not charged for I said no problem as long as they was not inmy food and they was the catine was broken underon the bottom only 1 bread stick not two called back to talk to the manger the said that they would need to get there boss but she on break and not answering phone so I said for her to call me back left phone number still no call back.
Atmosphere: 1
Food: 1
Service: 1
Julie Weaver
The young lady working the front was friendly, helpful. Food was excellent. Why they got 4 not 5 : We showed up when they had just opened and restaurant was cold. They were having trouble with the soda machine. I tried 3 before I found one that worked.
This has been the worst experience I've ever had!!! Food was nasty, didn't receive all of it and just because it was delivery the seymour indiana store did not want to help in ANY way!!! I even got hung up on!!! I will NEVER purchase from ANY captain d's again!!!
Mary Hayes
Food suck...I usually eat in columbus. I love their fish and hushpuppies but seymour has some kind of different fish and the bredding on their hushpuppies suck. Must be owned by different people that dont order from the franchise or something because its all different. Will Never go back here again. Columbus is the best
Food: 1
Service: 2
Scott
Staff was knowledgeable with quick service, however not very professional. Building has a neat atmosphere. Food was expensive for the quality delivered. Very price point entry food with a premium fast food price. Would not recommend or revisit.
I ordered my meal on the app. The app stated it would be ready at 12:03. I came in at 12:04. Was never acknowledged and waited until 12:15. At which time the lady behind the counter said “ I don’t know where your food is.” I asked for a refund and the food promptly arrived. If you are looking for timely service or any service. This is NOT the place! For the priced you can eat anywhere!!
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Giant Fish Sandwich
Scott Reeves
Robbed. Ordered and paid for fish and shrimp, received fish only, sides were also wrong. No butter or sour cream, came with bacon. Paid almost $16 for $11 worth of food, no time to go back.
Do yourself a favor dont bother ordered a family meal via website they didn't send over half the meal that my husband didn't get. Called them to let them know young man put it down to come following day which I was ok with. Fast forward to day 2 my husband went to get missing shrimp chicken and hush puppies from our family meal they gave him portions for single meal.
Food: 2
Service: 1
Food was horrible, and no ice, waited for 10 minutes to get order in and another 5 to get nasty food
My husband & I went here yesterday and was getting ready to place our order. We were informed that they were out of fries. Really??? If I could give a minus score, this is exactly what I would give. There was a car at the window asking for her money back. That must of been a bad order as well! Food on floor - Very unacceptable! We ended up leaving. This use to be our favorite place. What has happened?? When passing the drive thru board, they had put a sign up saying drive-thru CLOSED?!?! All of this happening during lunch time. Just in the little time that we were there, a lot of money lost. - The lady at the window, the lady before us, and my husband and I.. Things need to improve drastically. Again- this was the Captain Ds in Seymour.
Atmosphere: 1
Food: 1
Service: 1
Needed air conditioner repair it was only working on 1 unit
While our food was good, the two orders that we had were confused. You could tell that needed training had not been offered or taken seriously by those working. This was evident even when tables were being cleaned. No disinfectant was used. A dry rag was used on all tables but only in areas where crumbs were located. The whole table was not sanitized. No correction or direction was given except to clean up the dining area. Then again only half was done and then the work stopped.
Atmosphere: 2
Food: 4
Service: 3
Order taker did not understand tring to order something right from the menu, inside need update
Atmosphere: 2
Food: 2
Service: 1
So far, this Captain D’s location is undefeated. Food is always piping hot and fresh. Sweet Tea is 🔥… A+++
Atmosphere: 5
Food: 5
Service: 5
The fish was the same texture as the chicken. Breading was dry and tough
Hush puppys no flavor
Atmosphere: 1
Food: 1
Service: 3
Made an order 3pcs fish meal double green beans add a side of Mac Chesse No hash puppies don't like them can't have them put 1 bread stick in place of hash puppies. Get to the front to pay the lady had the order mix up had green beans and mac cheese as the sides for meal sothey add extraside of green beans she said she had me down for two bread sticiks so I paid the extra for the bread stick as she handed my food out she tell me hash puppies are in there told her I did not order them she said I was not charged for I said no problem as long as they was not inmy food and they was the catine was broken underon the bottom only 1 bread stick not two called back to talk to the manger the said that they would need to get there boss but she on break and not answering phone so I said for her to call me back left phone number still no call back.
Atmosphere: 1
Food: 1
Service: 1
The young lady working the front was friendly, helpful. Food was excellent. Why they got 4 not 5 : We showed up when they had just opened and restaurant was cold. They were having trouble with the soda machine. I tried 3 before I found one that worked.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
This has been the worst experience I've ever had!!! Food was nasty, didn't receive all of it and just because it was delivery the seymour indiana store did not want to help in ANY way!!! I even got hung up on!!! I will NEVER purchase from ANY captain d's again!!!
Food suck...I usually eat in columbus. I love their fish and hushpuppies but seymour has some kind of different fish and the bredding on their hushpuppies suck. Must be owned by different people that dont order from the franchise or something because its all different. Will Never go back here again. Columbus is the best
Food: 1
Service: 2
Staff was knowledgeable with quick service, however not very professional. Building has a neat atmosphere. Food was expensive for the quality delivered. Very price point entry food with a premium fast food price. Would not recommend or revisit.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: 2 Piece Catfish Meal, Coleslaw
I ordered my meal on the app. The app stated it would be ready at 12:03. I came in at 12:04. Was never acknowledged and waited until 12:15. At which time the lady behind the counter said “ I don’t know where your food is.” I asked for a refund and the food promptly arrived. If you are looking for timely service or any service. This is NOT the place! For the priced you can eat anywhere!!
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Giant Fish Sandwich
Robbed. Ordered and paid for fish and shrimp, received fish only, sides were also wrong. No butter or sour cream, came with bacon. Paid almost $16 for $11 worth of food, no time to go back.
Atmosphere: 4
Food: 4
Service: 1
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