Good food 😋 you have to order on a kiosk, will not go back.
Atmosphere: 2
Food: 4
Service: 3
Gamer Yatzee
Clean restaurant, very modern, fries were a little tender though.
Atmosphere: 5
Food: 4
Service: 5
Noah Wichman
Just got our food about an hour ago and our fries were still white and hard. They were not even cooked and are super soggy. It cost $37 for my meal and for 2 orders of fries to be undercooked is unacceptable.
Atmosphere: 5
Food: 1
Service: 4
Doug O
For what they are, it remains a solid value for a steak burger and fries. 4 value menu items including a double steak burger with cheese and a small fry for six bucks. Order at the kiosk, choose your seat.
Atmosphere: 3
Food: 4
Service: 5
Will Howell
This is nothing against the people that work at this location. The food was great and was hot and the people working were fast and did a good job. However since this is a get your own drinks and refills scan the barcode system I have discovered a problem with the Steak and shake scan for drinks system. Apparently you are only allowed 1 (ONE) refill on the $3 fountain drink that you purchased. I could understand the Barcode only being good for an hour so that someone can't hold on to the ticket and come back by hours later for a refill but I had refilled my drink before our food was ready ( I was thirsty today) I went to refill my cup a second time before leaving as my cup was empty after eating and found out from an employee that you only get one refill. So be fairwarned don't go to Steak and Shake thirsty!
Atmosphere: 5
Food: 4
Service: 1
Nummy “B3asts0up”
Got a double steak burger meal and a garlic burger meal kinda disappointed in the prices now they are more expensive than it used to be but so is everywhere
Atmosphere: 5
Food: 5
Service: 5
Cam French
Food is always good, never a time where I didn't finish my meal.
Atmosphere: 5
Food: 5
Service: 5
Phil Grainger
You have to order from a screen , get your own drink , walk up to counter when your food is ready and then they ask for a tip. Here’s a tip. You are losing customers ( me) because this is silly.
Atmosphere: 3
Food: 5
Service: 3
Justin Wright
Food is good y'all just need to pay attention what you’re doing. Missing drinks and not bagging up the food. Reading is fundamental young people.
Ordering I only by kiosk is goofy. Food was decent. But let the service reflect the price. Stop asking for tips and make food cheaper if you want me to do everything. The scanning the receipt for a drink was ridiculous. I used to love steak n shake.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Beef Tallow Fries
Derek Cortez
Instead of alienating black customers, figure out how to make fries that don’t taste like boiled notebook paper
Steven Blowers
This location used to be open 24 hours. Last time I was there in 2006.
Atmosphere: 5
Food: 5
Service: 5
amy Day
The general manager is very rude and unprofessional I do not recommend anybody to go through the drive-thru definitely if she is the one very unprofessional she was trying to hand me my food I said one second cuz I was finishing up a phone number text message so I went into the store and requested a refund on my food she sent a lower manager out to speak with me and when I requested to speak with the GM was informed she was the GM she wasted her energy to open the window as I was pulling off to say something else to me
Atmosphere: 1
Food: 1
Service: 1
amy Garcia
The general manager is very rude and unprofessional I do not recommend anybody to go through the drive-thru definitely if she is the one very unprofessional she was trying to hand me my food I said one second cuz I was finishing up a phone number text message so I went into the store and requested a refund on my food she sent a lower manager out to speak with me and when I requested to speak with the GM was informed she was the GM she wasted her energy to open the window as I was pulling off to say something else to me
Good food 😋 you have to order on a kiosk, will not go back.
Atmosphere: 2
Food: 4
Service: 3
Clean restaurant, very modern, fries were a little tender though.
Atmosphere: 5
Food: 4
Service: 5
Just got our food about an hour ago and our fries were still white and hard. They were not even cooked and are super soggy. It cost $37 for my meal and for 2 orders of fries to be undercooked is unacceptable.
Atmosphere: 5
Food: 1
Service: 4
For what they are, it remains a solid value for a steak burger and fries. 4 value menu items including a double steak burger with cheese and a small fry for six bucks. Order at the kiosk, choose your seat.
Atmosphere: 3
Food: 4
Service: 5
This is nothing against the people that work at this location. The food was great and was hot and the people working were fast and did a good job. However since this is a get your own drinks and refills scan the barcode system I have discovered a problem with the Steak and shake scan for drinks system. Apparently you are only allowed 1 (ONE) refill on the $3 fountain drink that you purchased. I could understand the Barcode only being good for an hour so that someone can't hold on to the ticket and come back by hours later for a refill but I had refilled my drink before our food was ready ( I was thirsty today) I went to refill my cup a second time before leaving as my cup was empty after eating and found out from an employee that you only get one refill. So be fairwarned don't go to Steak and Shake thirsty!
Atmosphere: 5
Food: 4
Service: 1
Got a double steak burger meal and a garlic burger meal kinda disappointed in the prices now they are more expensive than it used to be but so is everywhere
Atmosphere: 5
Food: 5
Service: 5
Food is always good, never a time where I didn't finish my meal.
Atmosphere: 5
Food: 5
Service: 5
You have to order from a screen , get your own drink , walk up to counter when your food is ready and then they ask for a tip. Here’s a tip. You are losing customers ( me) because this is silly.
Atmosphere: 3
Food: 5
Service: 3
Food is good y'all just need to pay attention what you’re doing. Missing drinks and not bagging up the food. Reading is fundamental young people.
Atmosphere: 4
Food: 4
Service: 2
Same good food but kiosk dinning ???
Restaurantji Recommends
Ordering I only by kiosk is goofy. Food was decent. But let the service reflect the price. Stop asking for tips and make food cheaper if you want me to do everything. The scanning the receipt for a drink was ridiculous. I used to love steak n shake.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Beef Tallow Fries
Instead of alienating black customers, figure out how to make fries that don’t taste like boiled notebook paper
This location used to be open 24 hours. Last time I was there in 2006.
Atmosphere: 5
Food: 5
Service: 5
The general manager is very rude and unprofessional I do not recommend anybody to go through the drive-thru definitely if she is the one very unprofessional she was trying to hand me my food I said one second cuz I was finishing up a phone number text message so I went into the store and requested a refund on my food she sent a lower manager out to speak with me and when I requested to speak with the GM was informed she was the GM she wasted her energy to open the window as I was pulling off to say something else to me
Atmosphere: 1
Food: 1
Service: 1
The general manager is very rude and unprofessional I do not recommend anybody to go through the drive-thru definitely if she is the one very unprofessional she was trying to hand me my food I said one second cuz I was finishing up a phone number text message so I went into the store and requested a refund on my food she sent a lower manager out to speak with me and when I requested to speak with the GM was informed she was the GM she wasted her energy to open the window as I was pulling off to say something else to me
Atmosphere: 1
Food: 1
Service: 1
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