Got pizza to go. No one was watching the drive through window so we had to try to get their attention by waving. Ordered pizza and breadsticks. Breadsticks were a bit overcooked and dry and the pan pizza was not crisp and buttery, it was just extra thick bread. In addition, there were no exterior lights on so the restaurant was dark and not well lit. They were pretty busy and the poor quality may be a one off, but with the increase in their prices I was expecting better.
Lothair Biedermann
They pawn off their delivery to Door Dash and it always takes over an hour no matter what the Pizza Hut website says it will take to get a delivery. Missing items, poorly cooked items, just a mess every time. And trying to deal with customer service means going through the online portal and dealing with people that can't actually resolve an issue. Not worth the effort to even deal with them.
Atmosphere: 1
Food: 1
Service: 1
Promo Promo
I order the “My Hut Box” online for cash pickup. It’s always a pleasant experience when Lisa is working. She ensures my order is accurate and to my liking. My personal pan always has the perfect amount of cheese and crust. It’s a seamless pickup with Lisa. Lisa is kind and easygoing.
Food: 5
Service: 5
Mike Hall
Great Food, Great Staff. Prices was good as well.
Atmosphere: 5
Food: 5
Service: 5
Brent Davis
I just ordered a normal large stuff crust. The crust is non existent, my son thought it was thin crust with absolutely zero sauce. 1st I drove past the store at 7:30 pm, and circled back and all the lights were off outside, no hours of operation on the door, I thought they were closed. These are the signs unfortunately, they'll be closing soon. +/- 2 yrs ago they were great
Atmosphere: 1
Food: 1
Service: 1
Shannon Collins
This pizza hut is the worst. Avoid it like the plaque!! I just left without my prepaid food because the employees are that awful.
Atmosphere: 1
Food: 1
Service: 1
Kiaya DC
I ordered my food online due to being on bed rest after having an ectopic pregnancy surgery… already in pain, still bleeding, grieving the loss of my pregnancy, and coping with the fact I almost lost my life… this is why I don’t leave tips when placing orders on the website… 1) Yah left my food on the ground outside my front door with no bag covering or anything… 2) I told you knock on my patio door that’s facing the street as it would’ve saved you a trip to the front door which isn’t by the street. All you had to do was knock on the door I would’ve opened it. 3) instead of jumping to conclusions thinking you weren’t getting a tip you should’ve met me face to face to receive your full cash tip that wouldn’t have been a percentage on the tip you would’ve got online. 4) because of how spiteful and janky people have become in the world I’ll take the L and lose my money due to the negligence of my food delivery. 5) didn’t even slice the food up correctly. 6) you’re literally 5 minutes away from my house. I’m sure being a decent human being isn’t that hard. You’re just miserable.
Atmosphere: 1
Food: 1
Service: 1
Michelle Hardin
Terrible service I went in at 1:45 I didn't leave there until 2:45 they all in the back playing. The guy only told me it was supposed to be 15 minutes to wait on the pizza, to turn around they messed up my pizza and have to remake it over didn't find this out until I asked him what was taking so long. They could at least came to me it was like I messed up a piece I have to be making over no communication . Terrible location you will not get another damn dollar for me again you people need someone else better to run that location because they just in the back playing in people's food. I had got very sick eating this damn food. terrible services
And I spent a hundred dollars at that store . You guys suck
Atmosphere: 1
Food: 1
Service: 1
Daerick Laird
Pizza Hut will always be my favorite pizza chain !!! BUT...no matter what's going on ,, they're notorious for forgetting something that I ordered . That's why the 3-star rating is warranted ,, because they are guaranteed to forget one part of my order .
Atmosphere: 5
Food: 4
Service: 3
Jaze Louis
Happy to see one open. Northern Indian Pizza Hut's are all closed...🤗
I placed my order today 07 /02/25 12:39pm for delivery , and it was supposed to be delivered at 1:19 pm I am still waiting for my pizza for almost 49 minutes
Service: 1
Chris Penn
Quality of pizza was disappointing
Food: 1
Service: 1
Heather Hess-Steen
I was greeted by Lisa upon walking in the door. She told me the specials and made a few suggestions. She suggested the honey Bbq wings and they were phenomenal. My whole order was hot and fresh. All around a great experience and Lisa even thanked me for visiting. I was wowed by that because you don't get that kind of customer service very often. But as long as I am getting customer service and fresh hot food like that I will definitely be returning from now on. Thank you pizza Hut for a great experience on a day I needed it most ( Kinda gave me faith in humanity again) Keep up the amazing work Lisa my family and I appreciate you.
Atmosphere: 5
Food: 5
Service: 5
Amy A
I ordered my pizza online. After being promised via email that I would receive my Hut Rewards points, it's still at zero. Anyhoo, I got the $11.99 large 3-topping pizza special. The delivery fee brought the total to $20.
It arrived before the scheduled time, which was a bonus. The presentation of the pizza looked as though someone just threw it in the box after it was baked. No love, no care, just nonchalantly sent the pizza on its way.
As far as taste was concerned,it was okay. I had to add a sprinkling of salt, black pepper, and Pizza Hut's grated cheese to give it some flavor. It seems almost impossible to get a decent pizza these days from any restaurant.
Alana Spessard
I see why it's always empty in here. My son was so excited to finally be by an eat in Pizza Hut. Never again. We placed our order and sat for 45 minutes until I asked them if our order was ready. It had been for 30. No one brought it out. No one came to make sure the counter order was handed out. There was a girl sitting on her phone while the other 3 were hiding. Then I get attitude when I'm mad that no one could being our DINE IN order to us as their giant sign says they'll do. They're pathetic.
Got pizza to go. No one was watching the drive through window so we had to try to get their attention by waving. Ordered pizza and breadsticks. Breadsticks were a bit overcooked and dry and the pan pizza was not crisp and buttery, it was just extra thick bread. In addition, there were no exterior lights on so the restaurant was dark and not well lit. They were pretty busy and the poor quality may be a one off, but with the increase in their prices I was expecting better.
They pawn off their delivery to Door Dash and it always takes over an hour no matter what the Pizza Hut website says it will take to get a delivery. Missing items, poorly cooked items, just a mess every time. And trying to deal with customer service means going through the online portal and dealing with people that can't actually resolve an issue. Not worth the effort to even deal with them.
Atmosphere: 1
Food: 1
Service: 1
I order the “My Hut Box” online for cash pickup. It’s always a pleasant experience when Lisa is working. She ensures my order is accurate and to my liking. My personal pan always has the perfect amount of cheese and crust. It’s a seamless pickup with Lisa. Lisa is kind and easygoing.
Food: 5
Service: 5
Great Food, Great Staff. Prices was good as well.
Atmosphere: 5
Food: 5
Service: 5
I just ordered a normal large stuff crust. The crust is non existent, my son thought it was thin crust with absolutely zero sauce. 1st I drove past the store at 7:30 pm, and circled back and all the lights were off outside, no hours of operation on the door, I thought they were closed. These are the signs unfortunately, they'll be closing soon. +/- 2 yrs ago they were great
Atmosphere: 1
Food: 1
Service: 1
This pizza hut is the worst. Avoid it like the plaque!! I just left without my prepaid food because the employees are that awful.
Atmosphere: 1
Food: 1
Service: 1
I ordered my food online due to being on bed rest after having an ectopic pregnancy surgery… already in pain, still bleeding, grieving the loss of my pregnancy, and coping with the fact I almost lost my life… this is why I don’t leave tips when placing orders on the website… 1) Yah left my food on the ground outside my front door with no bag covering or anything… 2) I told you knock on my patio door that’s facing the street as it would’ve saved you a trip to the front door which isn’t by the street. All you had to do was knock on the door I would’ve opened it. 3) instead of jumping to conclusions thinking you weren’t getting a tip you should’ve met me face to face to receive your full cash tip that wouldn’t have been a percentage on the tip you would’ve got online. 4) because of how spiteful and janky people have become in the world I’ll take the L and lose my money due to the negligence of my food delivery. 5) didn’t even slice the food up correctly. 6) you’re literally 5 minutes away from my house. I’m sure being a decent human being isn’t that hard. You’re just miserable.
Atmosphere: 1
Food: 1
Service: 1
Terrible service I went in at 1:45 I didn't leave there until 2:45 they all in the back playing. The guy only told me it was supposed to be 15 minutes to wait on the pizza, to turn around they messed up my pizza and have to remake it over didn't find this out until I asked him what was taking so long. They could at least came to me it was like I messed up a piece I have to be making over no communication . Terrible location you will not get another damn dollar for me again you people need someone else better to run that location because they just in the back playing in people's food. I had got very sick eating this damn food. terrible services
And I spent a hundred dollars at that store . You guys suck
Atmosphere: 1
Food: 1
Service: 1
Pizza Hut will always be my favorite pizza chain !!! BUT...no matter what's going on ,, they're notorious for forgetting something that I ordered . That's why the 3-star rating is warranted ,, because they are guaranteed to forget one part of my order .
Atmosphere: 5
Food: 4
Service: 3
Happy to see one open. Northern Indian Pizza Hut's are all closed...🤗
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I placed my order today 07 /02/25 12:39pm for delivery , and it was supposed to be delivered at 1:19 pm I am still waiting for my pizza for almost 49 minutes
Service: 1
Quality of pizza was disappointing
Food: 1
Service: 1
I was greeted by Lisa upon walking in the door. She told me the specials and made a few suggestions. She suggested the honey Bbq wings and they were phenomenal. My whole order was hot and fresh. All around a great experience and Lisa even thanked me for visiting. I was wowed by that because you don't get that kind of customer service very often. But as long as I am getting customer service and fresh hot food like that I will definitely be returning from now on. Thank you pizza Hut for a great experience on a day I needed it most
( Kinda gave me faith in humanity again) Keep up the amazing work Lisa my family and I appreciate you.
Atmosphere: 5
Food: 5
Service: 5
I ordered my pizza online. After being promised via email that I would receive my Hut Rewards points, it's still at zero. Anyhoo, I got the $11.99 large 3-topping pizza special. The delivery fee brought the total to $20.
It arrived before the scheduled time, which was a bonus. The presentation of the pizza looked as though someone just threw it in the box after it was baked. No love, no care, just nonchalantly sent the pizza on its way.
As far as taste was concerned,it was okay. I had to add a sprinkling of salt, black pepper, and Pizza Hut's grated cheese to give it some flavor. It seems almost impossible to get a decent pizza these days from any restaurant.
I see why it's always empty in here. My son was so excited to finally be by an eat in Pizza Hut. Never again. We placed our order and sat for 45 minutes until I asked them if our order was ready. It had been for 30. No one brought it out. No one came to make sure the counter order was handed out. There was a girl sitting on her phone while the other 3 were hiding. Then I get attitude when I'm mad that no one could being our DINE IN order to us as their giant sign says they'll do. They're pathetic.
Loading...