McDonald's
755 West St #154, Sullivan
(812) 268-5420
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Ordered two sandwiches and they were both made incorrectly, they didn’t listen to what was said but just pulled two off the warmer. Price was expected and bathrooms decently clean.
Atmosphere: 3
Food: 2
Service: 4
I swear the McDonalds in this town is the worst I’ve ever seen. Having kids you unfortunately become familiar with it and don’t have a lot of high expectations on food quality. However, this particular location has no concept the term fast food means it’s to be, indeed, fast food especially when you order ahead by 20 minutes and are trying to get a child to school. Add to it the time I ordered for my oldest during clinicals and the idiotic person at the counter argued with her saying she was at the wrong store because the receipt had the address as US 154 instead of Wolfe Street. Then when I called in to get a refund the manager tried to justify it by arguing the address on the app didn’t match the receipt. She ended up having to leave because she was going to be late and had no lunch. If that wasn’t bad enough, you have to expect to stop in the Walmart parking lot because inevitably the order is going to be wrong. Or there’s my favorite of them substituting crap you did NOT order because they were too lazy to actually prepare what you ordered. When I called in they no joke said “well we thought it would be okay.” Then you never know what the state of the food is going to be because they literally have no problem serving you hamburgers with meat that is clearly overcooked or even burned. If you are on the road drive past this place and stop in Vincennes.
Atmosphere: 1
Food: 1
Service: 1
Longest drive thru wait ever!! I waited in the drive thru line for 26 minutes.
I will not return to.this location!
Food: 4
Service: 3
Waiting for 10 minutes they just looked at us
Atmosphere: 1
Food: 1
Service: 1
Pretty much always been very good to us! Keep it up.
We placed a mobile order and when we arrived, the lady over the speaker said they refused to make our food because it was no longer breakfast time. We placed, and purchased our order long before breakfast would end. Breakfast ends at 10:30am weekdays and we waited in line and spoke to her at 10:33am. Then the manager said she can’t do anything about it because her computer won’t let them sell breakfast anymore. We told we already place and purchased the order, and that we were just waiting to pick up the food. She said there’s nothing she can do and turned us away.
Service: 1
I ordered a large coffee and the cup was a little over half full.
Atmosphere: 3
Food: 1
Service: 5
God north of the Mason Dixon line sucks.
Atmosphere: 1
Food: 1
Service: 1
Use to be my favorite to go to, but now it's the only McDonald's in 50 miles that consistently get my order wrong. Missing nuggets, sandwiches made wrong, no sauces. I don't know if it's new management doing a poor job or a severely inexperienced staff. And to add, they nearly never have deals on this high advertised mobile app... sad
This mcyds has went to hell in a hand basket as of late, very very slow. Isn’t someone supposed to come in a little early so they can heat up the grills? My son was there at 5:15 am, was told it would be a 20 minute wait when no one else was in line or inside! Good place to open a mcyds 🤣😂
Restaurantji Recommends
Slowest McDonald's ever!
Very very very slow! The food smelt and tasted awful… I’ve never had a bad experience with McDonalds until now. Do not go to this place unless you want to waste your time and money.
On 5-25-25 at approx 635pm, I went thru the drive thru. There were 2 cars ahead of me. Only one lane of the drive thru was open. No problem, right? It took me 44 minutes to get my food and the my fries were cold. Ill never spend another dollar there again!!!
Slowest McDonald's I have ever went to. If fast food is what you're after, go somewhere else. I realize these jobs don't pay the best, but you have to take pride in what you do! We've all had these types of jobs at some point. You can either be a slacker that other employees can't stand to work with, or you can pull your weight! This place needs more people pulling their own weight! Geez! 30 min drive thru visit! Every working I saw are moving at a snails pace!
We waited 40 minutes for food and then when it came they forgot a sandwich
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