Dairy Queen Grill & Chill

Fries cold and old. Chicken sandwich was cold and of course wrong after paying extra add ons. No L, T, like its suppose to come with. Tired of paying jacked up prices for crap service of people that cant do a simple job. 🙄

Idk how many times I come here and just stand at the counter. There are two female employees that ik handle register cause I grubhub and they both made I contact and to continue to walk back and forth past me multiple time. If management sees this you might want to correct your night shift.

Atmosphere: 1

Food: 3

Service: 1

Waited 45 min for a small shake, left before they ever brought it out.

Atmosphere: 1

Food: 3

Service: 1

Husband wanted ice cream so we was going to Joe's which was closed so DQ is the other option he got a blizzard witch was fine but the cheese burger had a hair on it so nasty I tried calling the store since I didn't wanna drive back and once I started to tell them about hair in sandwich they hang up and refuse to answer. So almost 5 bucks for a cheese burger that went in the trash.

Atmosphere: 1

Food: 1

Service: 1

Such nice people work here and the Grandkids loved the chicken tenders. Dessert was Oreo cookies Blizzard, that were delicious too. We will definitely go back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Ice Cream Cake, Chicken Fingers

The drive thru can be very slow.

Wheelchair accessibility: Normal wheelchair ramps at doors.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: French Fries, Ice Cream Cake

Very friendly and clean. One of the best DQ 's I've visited.

Kid-friendliness: They had a little house all decorated for kids to play in. My grandkids would love to come here

Atmosphere: 5

Food: 5

Service: 5

Everytime I order from here there's always at least one thing messed up. This time I ordered a blizzard with extra pieces and I got less than normal. It was pretty much a milk shake.

Atmosphere: 2

Food: 1

Service: 2

Fast drive thru service. Friendly staff.

Atmosphere: 4

Food: 5

Service: 5

Always my favorite place with my favorite people.

Atmosphere: 5

Food: 5

Service: 5

My wife and I went to this dq to get an ice cream for our anniversary on Sunday afternoon. I ordered a blizzard and my wife got a dilly bar. The employee's were running around not knowing how to act! No one knew what to do! I would have fired most of them! I can't believe they let their employee's act like this. This is a poor excuse for a dq!!!

Atmosphere: 1

Food: 1

Service: 1

Gave you guys a second chance and now I end up with a bugger with no bun.

The service was quick and food was very good and hot!

Hannah is a very special girl at the Syracuse DQ store.I had forgotten to order a birthday cake and unfortunately DQ does not deliver. But Hannah went above and beyond and helped me get on door dash and order a birthday cake to be delivered. Door dash doesn't allow for special occasion writing to be put on cakes, but Hannah, AGAIN, wrote down a special message to place on the cake. GO HANNAH!!!!!!!!!!!

Atmosphere: 5

Food: 5

Service: 5

Gave us salty blizzards that were horrible and didn’t want to give us new ones and gave them to the wrong person the first time and the manager has a horrible attitude towards me and didn’t believe that we didn’t get all of our food and said we were just trying to get free stuff like bro we aren’t like that and he really hurt my emotions so just know not to go in there with high hopes and expectations of the food being good because they can’t make anything to save there lives

Atmosphere: 1

Food: 1

Service: 1