The food is good. My complaint is about service. Went with the family, and ordered several things. Asked for a cup of water/ person. Was charged $2/ each for a fountain drink. What the fudge? Water is free. Asked about it and was told it's corporate policy.
Corporate policy needs to change. If you said their was a 25cent fee for the cup... maybe. $2 for tap water.
Atmosphere: 3
Food: 5
Service: 2
Tiffany Woodward
Best pretzels đ„š đ we love stopping for a snack when weâre out shopping. đ€€
Shawn Sullivan
amazing pretzels and excellent customer service! this location is the best for sure!!
Alyssa Swiger
Always great tasting pretzels and good service!! Treat yourself and you wonât be disappointed!
Aleisha Conwell
They always have great pretzels and their customer service is great!! Love grabbing a pretzel when weâre in Walmart!
Loramy Jane Davidson
My kids and I love Benâs Pretzels! Delicious, fresh pretzels and friendly customer service!
Ronald Auler
Canât even get an online order here. Put one in and the older lady, who seems to be the mom of the owner, doesnât know how to do them. Not sure why they would leave someone in charge that doesnât seem to know how to do their job. Didnât even know how to do a refund. This isnât the first time. Probably wonât be back as I like to order online at a lot of places if I go. Just easier.
Stacy Coburn
Always get our Ben's pretzel when we visit Terre Haute. They are very good. Staff is always really nice.
Dalton Drake
The best!
Brandon Chun
spoke to a lady the other day, she was short and older..was very disrespectful with me. and there was a new girl working, she was very polite and apologetic considering she doesnât know how to do everything yet. But the WHOLE time the older lady was so rude and snappy with her as well and had no patience. so my friend asked who the manager was and if he could get a contact info and she says âthe boss is my son, why do u need contact infoâ Like bc you are the problem lady. she was extremely disrespectful the whole time to us and the poor girl training.. WILL NOT BE BACK.
Why is it that I came all the way down south for a pretzel and they're for some reason closed before they are supposed to be.!?? Second time this has happened...guess the hours of operation are a choice for whom ever is working. Not worth my time anymore.
Bob Based Crow
best pretzels of all time
Bess Nairn
This rating has nothing to do with the pretzel I didnât wind up buying and everything to do with watching the girl (I believe named Hillary) who was making them. More accurately sheâs the girl who was SUPPOSED to be making them. What she was actually doing was wearing the blue gloves that are supposed to be sanitary while scrolling through her phone (something we all know is incredibly dirty) WHILE WEARING THE GLOVES, then scratching her head - again WHILE WEARING THE SAME GLOVES, putting down her phone, and then starts handling the dough WITH THE SAME GLOVES ON. Câmon now! I changed my mind and didnât wait for a fresh pretzel. Was going to leave this privately in the survey but the information for finding the survey wasnât accurate.
Noah Jarvis
best pretzels of all time
Tommy Wiles
Very clean. In my opinion the best soft pretzels in the terre haute area. However I wish they hadn't closed the location at meijer by i70
The food is good. My complaint is about service. Went with the family, and ordered several things. Asked for a cup of water/ person. Was charged $2/ each for a fountain drink. What the fudge? Water is free. Asked about it and was told it's corporate policy.
Corporate policy needs to change. If you said their was a 25cent fee for the cup... maybe. $2 for tap water.
Atmosphere: 3
Food: 5
Service: 2
Best pretzels đ„š đ we love stopping for a snack when weâre out shopping. đ€€
amazing pretzels and excellent customer service! this location is the best for sure!!
Always great tasting pretzels and good service!! Treat yourself and you wonât be disappointed!
They always have great pretzels and their customer service is great!! Love grabbing a pretzel when weâre in Walmart!
My kids and I love Benâs Pretzels! Delicious, fresh pretzels and friendly customer service!
Canât even get an online order here. Put one in and the older lady, who seems to be the mom of the owner, doesnât know how to do them. Not sure why they would leave someone in charge that doesnât seem to know how to do their job. Didnât even know how to do a refund. This isnât the first time. Probably wonât be back as I like to order online at a lot of places if I go. Just easier.
Always get our Ben's pretzel when we visit Terre Haute. They are very good. Staff is always really nice.
The best!
spoke to a lady the other day, she was short and older..was very disrespectful with me. and there was a new girl working, she was very polite and apologetic considering she doesnât know how to do everything yet. But the WHOLE time the older lady was so rude and snappy with her as well and had no patience. so my friend asked who the manager was and if he could get a contact info and she says âthe boss is my son, why do u need contact infoâ Like bc you are the problem lady. she was extremely disrespectful the whole time to us and the poor girl training.. WILL NOT BE BACK.
Restaurantji Recommends
Why is it that I came all the way down south for a pretzel and they're for some reason closed before they are supposed to be.!?? Second time this has happened...guess the hours of operation are a choice for whom ever is working. Not worth my time anymore.
best pretzels of all time
This rating has nothing to do with the pretzel I didnât wind up buying and everything to do with watching the girl (I believe named Hillary) who was making them. More accurately sheâs the girl who was SUPPOSED to be making them. What she was actually doing was wearing the blue gloves that are supposed to be sanitary while scrolling through her phone (something we all know is incredibly dirty) WHILE WEARING THE GLOVES, then scratching her head - again WHILE WEARING THE SAME GLOVES, putting down her phone, and then starts handling the dough WITH THE SAME GLOVES ON. Câmon now! I changed my mind and didnât wait for a fresh pretzel. Was going to leave this privately in the survey but the information for finding the survey wasnât accurate.
best pretzels of all time
Very clean. In my opinion the best soft pretzels in the terre haute area. However I wish they hadn't closed the location at meijer by i70
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