Saturday night and ordered thru the app. Spent 20 mins waiting to make it to the front of the line. Good thing I'm going home. Going to have to reheat
Atmosphere: 1
Food: 3
Service: 1
Rylee Beck
9:20 at night waiting 5 minutes no one else in line to pay for a drink no service doesn’t make sense with no customers!
brody bradish
I went through the drive through didn’t get my nuggets and my sandwich was ice cold like it wasn’t even cooked
Atmosphere: 1
Food: 1
Service: 1
Willow Geeseman
Went thru drive thru waited 15 minutes. The hot coffee we ordered was cold. For as long as we waited in line they could have made a fresh cup Very disappointed
Food: 1
Service: 1
Brooke Dunning
I would prefer the Terre Haute owners message me bc what I witnessed, again tonight, doesmt need to be publicized. ty
Cassandra Bennett
Slowest McDonalds I have ever been to and they NEVER get your order right. You will wait for 45 minutes for the wrong food. It’s absolutely ridiculous
Angela Atkinson
Food was hot, friendly employees, slow getting food in drive thru... I had to pull forward.
Atmosphere: 4
Food: 4
Service: 4
Dawn Allen
I have been going to this McDonald's for 2 years and always have a problem with missing food, hairs in my sandwich, cold food even when they aren't busy. You guys need new management or teach ypur management how to do stuff right and get rid of the employees who suck
Atmosphere: 1
Food: 2
Service: 2
Krystin R.
Great service
Atmosphere: 5
Food: 5
Service: 5
angie snellgrose
The play place is newer but the AC doesn't work in that area so it tends to be warm and smell like hot feet. Food isn't usually to bad and if they mess up they fix it pretty fast.
The worst place to deal with Especially when you order through the mobile app, it's nothing like getting double charged, and they won't do nothing about it.
Atmosphere: 1
Food: 2
Service: 1
Jamison Eastes
My mccrispy spicy deluxe was horrible meat was old and there was 6 little shreds of lettuce
They do not listen when people are ordering ask for no onion the add extra ask for pickle they put none
Parking: The parking lot sucks lots of holes
Atmosphere: 1
Food: 1
Service: 5
Devon Tucker
We ordered inside with the kiosk. I ordered myself a deluxe quarter pounder with cheese with light sauce and no tomatoes or pickles. My wife got two triple cheeseburgers, we got a basket of fries, 2 donuts, a drink and a kids meal to take home. Upon and receiving my quarter pounder it was covered in sauce, and both my wife's triple cheeseburgers tasted like they had been up there for a while and we're not hot. I went up to get a remake on them and the older female manager got an attitude saying they cooked the food to order. Which I highly doubt is true, when she asked what my sandwich was I told her a deluxe with light sauce no pickles no tomatoes and she said it didn't come with tomatoes. I didn't realize she had rang me in for a barbecue quarter until after the fact. Fortunately I managed to catch one of the cashiers to let them know. However that unfortunately did not help as they still made it incorrectly and I had to wait a third time for it. Even after the remake it was still coated in sauce and it seemed like they used the same batch of meat to remake the triple cheeseburgers. At that point we had had enough so we went to have the order canceled and the manager said that she had to have the food back, no issue, and that she needed the receipt. I informed her that the receipt was somewhere in the kiosk that it had never printed. So she asked what was on my order so she could find it in the system. She managed to get my order rang back in and I informed her the Krispy Kreme donuts we bought were both good so we were fine paying for those. I guess the Krispy Kreme donuts are almost $4 a piece because we only got back $28 out of the $36 we spent.
During the time that I was waiting on my remake another couple had ordered right after me and got 2 triple cheeseburgers made special. They ended up getting double cheeseburgers instead. They brought it to the manager's attention who took the sandwiches back over the counter. We then watched as they opened the sandwiches with their hands to add the third patty on to them. Fortunately the couple noticed and told them they would not take those sandwiches they wanted fresh ones made. I do not understand why they would take sandwiches back to the kitchen or handle them with their bare hands during a time when illnesses and sickness are going around.
Atmosphere: 1
Food: 1
Service: 1
James Higgs
Stopped doorbdashing fron this location because of a manager Helen. Randomly yelling at me through the intercom. So i went to the pickup window. Slid it open and asked who tf had a problem. She's since left this store and ruining my favorite late night spot mcdonalds on Wabash. 1st night there both workers I know well said she was evil. HELEN really needs some customer service training
Saturday night and ordered thru the app. Spent 20 mins waiting to make it to the front of the line. Good thing I'm going home. Going to have to reheat
Atmosphere: 1
Food: 3
Service: 1
9:20 at night waiting 5 minutes no one else in line to pay for a drink no service doesn’t make sense with no customers!
I went through the drive through didn’t get my nuggets and my sandwich was ice cold like it wasn’t even cooked
Atmosphere: 1
Food: 1
Service: 1
Went thru drive thru waited 15 minutes. The hot coffee we ordered was cold.
For as long as we waited in line they could have made a fresh cup
Very disappointed
Food: 1
Service: 1
I would prefer the Terre Haute owners message me bc what I witnessed, again tonight, doesmt need to be publicized. ty
Slowest McDonalds I have ever been to and they NEVER get your order right. You will wait for 45 minutes for the wrong food. It’s absolutely ridiculous
Food was hot, friendly employees, slow getting food in drive thru... I had to pull forward.
Atmosphere: 4
Food: 4
Service: 4
I have been going to this McDonald's for 2 years and always have a problem with missing food, hairs in my sandwich, cold food even when they aren't busy. You guys need new management or teach ypur management how to do stuff right and get rid of the employees who suck
Atmosphere: 1
Food: 2
Service: 2
Great service
Atmosphere: 5
Food: 5
Service: 5
The play place is newer but the AC doesn't work in that area so it tends to be warm and smell like hot feet. Food isn't usually to bad and if they mess up they fix it pretty fast.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
The worst place to deal with
Especially when you order through the mobile app, it's nothing like getting double charged, and they won't do nothing about it.
Atmosphere: 1
Food: 2
Service: 1
My mccrispy spicy deluxe was horrible meat was old and there was 6 little shreds of lettuce
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Deluxe Crispy Chicken Sandwich
They do not listen when people are ordering ask for no onion the add extra ask for pickle they put none
Parking: The parking lot sucks lots of holes
Atmosphere: 1
Food: 1
Service: 5
We ordered inside with the kiosk. I ordered myself a deluxe quarter pounder with cheese with light sauce and no tomatoes or pickles. My wife got two triple cheeseburgers, we got a basket of fries, 2 donuts, a drink and a kids meal to take home. Upon and receiving my quarter pounder it was covered in sauce, and both my wife's triple cheeseburgers tasted like they had been up there for a while and we're not hot. I went up to get a remake on them and the older female manager got an attitude saying they cooked the food to order. Which I highly doubt is true, when she asked what my sandwich was I told her a deluxe with light sauce no pickles no tomatoes and she said it didn't come with tomatoes. I didn't realize she had rang me in for a barbecue quarter until after the fact. Fortunately I managed to catch one of the cashiers to let them know. However that unfortunately did not help as they still made it incorrectly and I had to wait a third time for it. Even after the remake it was still coated in sauce and it seemed like they used the same batch of meat to remake the triple cheeseburgers. At that point we had had enough so we went to have the order canceled and the manager said that she had to have the food back, no issue, and that she needed the receipt. I informed her that the receipt was somewhere in the kiosk that it had never printed. So she asked what was on my order so she could find it in the system. She managed to get my order rang back in and I informed her the Krispy Kreme donuts we bought were both good so we were fine paying for those. I guess the Krispy Kreme donuts are almost $4 a piece because we only got back $28 out of the $36 we spent.
During the time that I was waiting on my remake another couple had ordered right after me and got 2 triple cheeseburgers made special. They ended up getting double cheeseburgers instead. They brought it to the manager's attention who took the sandwiches back over the counter. We then watched as they opened the sandwiches with their hands to add the third patty on to them. Fortunately the couple noticed and told them they would not take those sandwiches they wanted fresh ones made. I do not understand why they would take sandwiches back to the kitchen or handle them with their bare hands during a time when illnesses and sickness are going around.
Atmosphere: 1
Food: 1
Service: 1
Stopped doorbdashing fron this location because of a manager Helen. Randomly yelling at me through the intercom. So i went to the pickup window. Slid it open and asked who tf had a problem. She's since left this store and ruining my favorite late night spot mcdonalds on Wabash. 1st night there both workers I know well said she was evil. HELEN really needs some customer service training
Atmosphere: 1
Food: 4
Service: 1
Loading...