Worst Wendy's I have ever seen in my life. waited 20 minutes. No food. Asked for my money back and waited another few minutes and called the store a second time and was asked to come in. I had to go in to get my money back. I'm calling the regional office now. This is a shame that people are this incompetent. Was never given food. They couldn't pull it off in 20 + minutes.
Atmosphere: 1
Food: 1
Service: 1
Kevin Badeaux
Ordered a baked potato to go. When I got home and took it out of the bag, it was an old "Brown" dried up potato. This should have been thrown into the garbage 6 hrs ago. I took it back, and they refunded my money and kind of apologized. But my question is, why would you even try to sell this garbage. Waisted my time to go and get this garbage, then waist my time and gas to have to return it. Never again, Wendy's on Lafayette st.
Atmosphere: 3
Food: 1
Service: 1
terri wade
Sour cream and chive potato with extra sour cream came with no sour cream. No answer when I called and why did they put ghost pepper sauce in a separate container. Didn't order anything with ghost pepper.
Food: 1
Service: 1
Beau Alexander
The food is always great here and the place seems very clean. The staff are always nice. Just don't expect to get your food very fast. Been here a few times and it's always a wait but id rather have to wait 20 minutes then get awful food and bad service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator, Wendy's Hot & Crispy Fries, Jr Cheeseburger
Penny Cooper Bailey
1st waited a hot minute on cashier to come up from the back...i ordered to go food..cashier pulled out her phone & start looking at it...grilled chicken wrap...it was not fresh chicken...little bitty pieces of chicken that was hard...fries wasn't warm even...I always thought of wendys having fresh food but I was very wrong this visit
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Jr Bacon Cheeseburger, Baconator
Me
Absolutely crap foods!!ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜
Wayne Lacy
I think the young lady of the counter is a new employee since she was more friendly than the normal. The food was not the best. It wasn't very hot and the bun on my cheeseburger had definitely seen better days. It was really dry. If I remember, didn't Wendy's have a slogan of hot and juicy for their burgers? Whatever happened to that? Definitely not the case here. I'm glad I had a pop to wash it down.
Atmosphere: 3
Food: 2
Service: 5
Willow Smith
Employee’s were nice but food was nasty. Fries were cold. The cheeseburger tasted like it was sitting out for days. Also ordered side of liquid cheese and never got it. They need a new cook or better employees that know how to actually make food.
Atmosphere: 2
Food: 1
Service: 4
Fred Lyons
Closed their dine in and wouldn’t let me pick up my order, tried drive thru only to wait 40 minutes. Poor staffing needs help.
Atmosphere: 1
Service: 1
thai leonard
Service is garbage don't even get a receipt food was made horribly Fry's tasted old threw them in the trash somebody needs to go in there and get ahold of them people running it
Need to close! You go,wait in drive thru for long periods of time..like tonight 10 mins. 4 vehicles in front of me. We never move. Sign says open,it's a little after 830 pm, people.go up to the doors but they're locked. Close the place down or put workers in there that will make it function like a fast food restaurant is supposed to.
Atmosphere: 1
Food: 1
Service: 1
Carlos Ha
Watched 5 different cars pull into drive thru order and get their food before I was even asked for my order while standing at the counter. All of this while seeing 4 employees hanging around the drive thru window talking and playing on cell phones. The manager didn't want to do her job. She forgot fries for a happy meal. Forgot an order of chili. Just a complete joke. They weren't even busy with no one inside ordering but 1 person. Those employees and that manager need retrained.
Atmosphere: 1
Food: 3
Service: 1
Jessica Brattain
Pretty dang good
Atmosphere: 5
Food: 5
Service: 5
Michael Parsons
Found multiple hairs in my food as well as when I approached the drive-through window. I saw zero employees with hair nets at all.Never going there again as long as the employees who work there have no idea how to actually work at a fast food restaurant.
Worst Wendy's I have ever seen in my life. waited 20 minutes. No food. Asked for my money back and waited another few minutes and called the store a second time and was asked to come in. I had to go in to get my money back. I'm calling the regional office now. This is a shame that people are this incompetent. Was never given food. They couldn't pull it off in 20 + minutes.
Atmosphere: 1
Food: 1
Service: 1
Ordered a baked potato to go. When I got home and took it out of the bag, it was an old "Brown" dried up potato. This should have been thrown into the garbage 6 hrs ago. I took it back, and they refunded my money and kind of apologized. But my question is, why would you even try to sell this garbage. Waisted my time to go and get this garbage, then waist my time and gas to have to return it. Never again, Wendy's on Lafayette st.
Atmosphere: 3
Food: 1
Service: 1
Sour cream and chive potato with extra sour cream came with no sour cream. No answer when I called and why did they put ghost pepper sauce in a separate container. Didn't order anything with ghost pepper.
Food: 1
Service: 1
The food is always great here and the place seems very clean. The staff are always nice. Just don't expect to get your food very fast. Been here a few times and it's always a wait but id rather have to wait 20 minutes then get awful food and bad service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator, Wendy's Hot & Crispy Fries, Jr Cheeseburger
1st waited a hot minute on cashier to come up from the back...i ordered to go food..cashier pulled out her phone & start looking at it...grilled chicken wrap...it was not fresh chicken...little bitty pieces of chicken that was hard...fries wasn't warm even...I always thought of wendys having fresh food but I was very wrong this visit
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Jr Bacon Cheeseburger, Baconator
Absolutely crap foods!!ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜
I think the young lady of the counter is a new employee since she was more friendly than the normal. The food was not the best. It wasn't very hot and the bun on my cheeseburger had definitely seen better days. It was really dry. If I remember, didn't Wendy's have a slogan of hot and juicy for their burgers? Whatever happened to that? Definitely not the case here. I'm glad I had a pop to wash it down.
Atmosphere: 3
Food: 2
Service: 5
Employee’s were nice but food was nasty. Fries were cold. The cheeseburger tasted like it was sitting out for days. Also ordered side of liquid cheese and never got it. They need a new cook or better employees that know how to actually make food.
Atmosphere: 2
Food: 1
Service: 4
Closed their dine in and wouldn’t let me pick up my order, tried drive thru only to wait 40 minutes. Poor staffing needs help.
Atmosphere: 1
Service: 1
Service is garbage don't even get a receipt food was made horribly Fry's tasted old threw them in the trash somebody needs to go in there and get ahold of them people running it
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Love Wendy's
Atmosphere: 5
Food: 5
Service: 5
Need to close! You go,wait in drive thru for long periods of time..like tonight 10 mins. 4 vehicles in front of me. We never move. Sign says open,it's a little after 830 pm, people.go up to the doors but they're locked.
Close the place down or put workers in there that will make it function like a fast food restaurant is supposed to.
Atmosphere: 1
Food: 1
Service: 1
Watched 5 different cars pull into drive thru order and get their food before I was even asked for my order while standing at the counter. All of this while seeing 4 employees hanging around the drive thru window talking and playing on cell phones. The manager didn't want to do her job. She forgot fries for a happy meal. Forgot an order of chili. Just a complete joke. They weren't even busy with no one inside ordering but 1 person. Those employees and that manager need retrained.
Atmosphere: 1
Food: 3
Service: 1
Pretty dang good
Atmosphere: 5
Food: 5
Service: 5
Found multiple hairs in my food as well as when I approached the drive-through window. I saw zero employees with hair nets at all.Never going there again as long as the employees who work there have no idea how to actually work at a fast food restaurant.
Atmosphere: 1
Food: 2
Service: 1
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