We went through the drive thru and we had to pull up and wait. Then there were 3 more vehicles after us and they all got their food before we did. And it never fails they got our order wrong. And assume we wanted a pop and charged us for an extra wing. The last time we went there it was $20 and some change, but this time it was $28 and some change. It was the extra wing and 2 pops was $8. Never going there again! Also we like the breast and I love the wings, has anyone noticed how the bones are cut not broke to a point on the breast and wings. Never again!!!!!!!
Food: 3
Service: 2
Jada Crofoot
Sat in the drive thru for 30 minutes for 2 pieces of chicken and French fries
Atmosphere: 1
Food: 1
Service: 1
Eric Whitaker
I went through the drive thru at 5:30 and ordered 2 chicken strip meals. The strips were extremely small and had to have been sitting around for awhile. They were hard as a rock. Literally. I couldn't even chew them. It's disappointing because KFC was one of my favorite fast food places but the quality has went downhill lately.
Atmosphere: 2
Food: 2
Service: 2
Rebecca Dye
Food's fine but it's kinda dirty in the store. And it smelled like sewer that particular day.
Atmosphere: 3
Food: 3
Service: 4
In the name of the moon I shall punish you
I got my food delivered by uber (bag was not tampered with arrived completely sealed and our uber driver was awesome!) As soon as I opened my Mac and cheese bowl I noticed what looked like hair, NO! It was a dead bug (looks like a spider) in my food. I will never eat here again I’m sick to my stomach rn. 🤢🤢
Food: 1
karriaf
By far the worst KFC I’ve ever been to. I ordered on-line and arrived after the time it was supposed to be ready and they hadn’t even started the order yet. The floor is SO greasy that standing there waiting, my feet kept slipping out from under me. The music from the back was SO loud I felt like I was in a night club. 🙄🤦🏻♀️ I finally get my order after waiting 15 minutes and they forgot the biscuits. If you haven’t noticed, the prices aren’t cheap, and I was shorted in so many ways, I won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
tim connors
Waited 29 minutes for someone to take our order. Both the drive thru and the kiosk order took priority over us waiting inside with my 86 yrs mother in law. Because she wanted KFC!!!!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fried Chicken
Marcia Gurd-Blackburn
Extremely unpleasant experience. The crew would have benefited from regrouping and working together instead of complaining so loud that us in the lobby waiting could hear. I understand rushes, but blaming rushes to customers is very off putting.
John Spencer
The employees are very rude with each other while customers are present. They often are yelling complaints to each other while customers are present too. They don't check to make sure they have product available, this has caused my orders to have to be changed after payment has been made. The waiting area is often un swept and has been leaking from the ceiling near the mobile pick up area. I hate having to come here, but we don't have another option (I don't want to have to drive to Columbia city) I am trying to switch my family to preferring Popeyes.
Atmosphere: 2
Food: 3
Service: 1
Lona OHara
Waited 20 minutes to order then another 20 minutes for food NO NAPKINS swearing from the kitchen dinning room dirty it is a shame workers not wearing gloves ?????
Kiosk are terrible. Put some people in to take your orders. Won't be back. Kitchen help yelling at each other. TERRIBLE.
Atmosphere: 1
Food: 3
Service: 1
Erica Bell
Worst service ever there cooks don’t even know how to cook biscuits
Atmosphere: 1
Food: 3
Service: 1
Maggie Charles
I think I have food poisoning now I feel shaky and nauseous and I found a hair embedded in my chicken strip ..
Greg Burkett
Pretty sure they've given up on this location and are just riding it out until it's forced to close.
We walked in and immediate smelled... something? Like toilet water? Something dank. Not sure what, but hey.. it's an older building, I guess?
We also have to walk around the lobby the "long way" to avoid water pouring out of the ceiling into a bucket. Ok, again.. maybe just something out of their control... but not a good first impression.
The floors in this place haven't been updated in 30+ years (I used to work here in high school) and it looks like they haven't been cleaned in about as long. Gross, dark marks all over the place. Seriously, an hour on a weekend with a pressure washer would fix this but why bother when you can just keep ekeing out a profit.
The bathroom, which unfortunately my kids had to visit, stunk, was dirty, and looked like it had been updated about the same time the floors had. So, yeah, never?
We waited nearly 20 minutes for honestly not that much food -- a couple of kids meals and an adult meal. The food was decent when we got it, finally. And the staff was friendly. But c'mon. How are you out of tenders seemingly ALL the time.
My parents brought me and my sister here when I was a kid.. I worked here for several years.. my kids and I *used* to enjoy coming here. But I think this was the last time I will willing enter this building again unless they decide to spend the money they earn from charging $3 for a small pile of green beans on some actual improvements to this place.
Atmosphere: 1
Food: 1
Service: 5
steve taylor
This place absolutely stinks. There is a serious septic problem in the building. While we ordered our food for carryout, there was an employee who had the day off that decided to come in and bs with everybody. She was quite animated and flirty with everybody. Her suggestive clothing made us very uncomfortable. Employees with the day off need to just stay away from work for that day.
We went through the drive thru and we had to pull up and wait. Then there were 3 more vehicles after us and they all got their food before we did. And it never fails they got our order wrong. And assume we wanted a pop and charged us for an extra wing. The last time we went there it was $20 and some change, but this time it was $28 and some change. It was the extra wing and 2 pops was $8. Never going there again! Also we like the breast and I love the wings, has anyone noticed how the bones are cut not broke to a point on the breast and wings. Never again!!!!!!!
Food: 3
Service: 2
Sat in the drive thru for 30 minutes for 2 pieces of chicken and French fries
Atmosphere: 1
Food: 1
Service: 1
I went through the drive thru at 5:30 and ordered 2 chicken strip meals. The strips were extremely small and had to have been sitting around for awhile. They were hard as a rock. Literally. I couldn't even chew them. It's disappointing because KFC was one of my favorite fast food places but the quality has went downhill lately.
Atmosphere: 2
Food: 2
Service: 2
Food's fine but it's kinda dirty in the store. And it smelled like sewer that particular day.
Atmosphere: 3
Food: 3
Service: 4
I got my food delivered by uber (bag was not tampered with arrived completely sealed and our uber driver was awesome!) As soon as I opened my Mac and cheese bowl I noticed what looked like hair, NO! It was a dead bug (looks like a spider) in my food. I will never eat here again I’m sick to my stomach rn. 🤢🤢
Food: 1
By far the worst KFC I’ve ever been to. I ordered on-line and arrived after the time it was supposed to be ready and they hadn’t even started the order yet. The floor is SO greasy that standing there waiting, my feet kept slipping out from under me. The music from the back was SO loud I felt like I was in a night club. 🙄🤦🏻♀️ I finally get my order after waiting 15 minutes and they forgot the biscuits. If you haven’t noticed, the prices aren’t cheap, and I was shorted in so many ways, I won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
Waited 29 minutes for someone to take our order.
Both the drive thru and the kiosk order took priority over us waiting inside with my 86 yrs mother in law.
Because she wanted KFC!!!!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fried Chicken
Extremely unpleasant experience. The crew would have benefited from regrouping and working together instead of complaining so loud that us in the lobby waiting could hear. I understand rushes, but blaming rushes to customers is very off putting.
The employees are very rude with each other while customers are present. They often are yelling complaints to each other while customers are present too.
They don't check to make sure they have product available, this has caused my orders to have to be changed after payment has been made.
The waiting area is often un swept and has been leaking from the ceiling near the mobile pick up area.
I hate having to come here, but we don't have another option (I don't want to have to drive to Columbia city)
I am trying to switch my family to preferring Popeyes.
Atmosphere: 2
Food: 3
Service: 1
Waited 20 minutes to order then another 20 minutes for food NO NAPKINS swearing from the kitchen dinning room dirty it is a shame workers not wearing gloves ?????
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Kiosk are terrible. Put some people in to take your orders. Won't be back. Kitchen help yelling at each other. TERRIBLE.
Atmosphere: 1
Food: 3
Service: 1
Worst service ever there cooks don’t even know how to cook biscuits
Atmosphere: 1
Food: 3
Service: 1
I think I have food poisoning now I feel shaky and nauseous and I found a hair embedded in my chicken strip ..
Pretty sure they've given up on this location and are just riding it out until it's forced to close.
We walked in and immediate smelled... something? Like toilet water? Something dank. Not sure what, but hey.. it's an older building, I guess?
We also have to walk around the lobby the "long way" to avoid water pouring out of the ceiling into a bucket. Ok, again.. maybe just something out of their control... but not a good first impression.
The floors in this place haven't been updated in 30+ years (I used to work here in high school) and it looks like they haven't been cleaned in about as long. Gross, dark marks all over the place. Seriously, an hour on a weekend with a pressure washer would fix this but why bother when you can just keep ekeing out a profit.
The bathroom, which unfortunately my kids had to visit, stunk, was dirty, and looked like it had been updated about the same time the floors had. So, yeah, never?
We waited nearly 20 minutes for honestly not that much food -- a couple of kids meals and an adult meal. The food was decent when we got it, finally. And the staff was friendly. But c'mon. How are you out of tenders seemingly ALL the time.
My parents brought me and my sister here when I was a kid.. I worked here for several years.. my kids and I *used* to enjoy coming here. But I think this was the last time I will willing enter this building again unless they decide to spend the money they earn from charging $3 for a small pile of green beans on some actual improvements to this place.
Atmosphere: 1
Food: 1
Service: 5
This place absolutely stinks. There is a serious septic problem in the building.
While we ordered our food for carryout, there was an employee who had the day off that decided to come in and bs with everybody.
She was quite animated and flirty with everybody.
Her suggestive clothing made us very uncomfortable.
Employees with the day off need to just stay away from work for that day.
Atmosphere: 1
Food: 3
Service: 2
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