3 steaks were overcooked. Edible but below normal for this location. Otherwise food was good
Atmosphere: 4
Food: 3
Service: 4
Sherry Vankirk
Service was outstanding!
Food was wonderful!
Atmosphere: 5
Food: 5
Service: 5
Steven wheat
This is a great place to eat it. Love the people there. And the food is awesome
Atmosphere: 5
Food: 5
Service: 5
Eric Hickman
The food was delicious and our waitress was outstanding
Atmosphere: 5
Food: 5
Service: 5
Mike
I rarely leave reviews, but this experience was bad enough that it needs to be shared.
My lady was served a burger that was completely raw inside. Not rare, not slightly undercooked, but cold, mushy, raw ground beef. The ribs I ordered were so dried out they were turning translucent. The bowl of chili came out on a warm plate but the chili was refrigerater cold in the center. Sent back still came out cold. Do they not have microwaves? When the manager, Amy, finally came over, the very first thing she asked was, “Were the ribs dry?” before I even said anything about them. She then admitted they had already gotten complaints from other guests about the ribs that night. That alone says everything about the kitchen quality.
Getting a manager wasn’t easy either. I asked our server three separate times to send one over. She never did. I eventually had to get up from the table and flag down another employee just to get someone to get someone to come over, our waitress was decent at first but had an attitude problem after we complained about the food.
The replacement burger took 35 minutes, and by the time it arrived the entire dinner was already ruined. My lady had lost her appetite, I had lost mine, and the only ones who actually ate were the kids.
Amy then offered 10 percent off the bill, which amounted to about eight dollars and change, and a $30 coupon that could only be used on a future visit. As if serving raw food and ruined dinner is fixed by asking me to come back and spend more money. When I calmly told her I wasn’t satisfied, she insisted she was going “above and beyond.” Then she said a quick “sorry,” turned around, and walked away from me while I was still speaking.
That’s not hospitality. That’s dismissive, rude and unprofessional.
To make everything worse, I had purchased $300 worth of gift cards earlier the same day, and now I’m trying to cancel them because I have no intention of returning after how this was handled.
Serving raw burgers, knowingly sending out dried-out ribs that other customers already complained about, ignoring repeated requests for help, and acting like eight dollars off and a coupon for next time makes it right is unacceptable.
There are a few restaurants nearby. This is one I won’t be back to until they fix whatever is going on with both the kitchen and the management. I’d rather drive to Fort Wayne after this.
End of the day they got $105 out of me for two kids meals. And ruined our dinner.
Atmosphere: 4
Food: 1
Service: 1
Andrew
Came here to have some rolls and meat from the veterans day coupon.
Service was excellent. Food was outstanding. Rolls were heavenly. Atmosphere was PACKED.
Wait time was about an hour and they were not kidding bout that. Not terribly expensive either.
Overall I would come back. Staff/ my server was more than wonderful along with the food. I'd totally come back for the rolls and cinnabutter alone...I still have dreams about them.
Anways, 11/10 -1 (because of the wait and not being able to make a reservation) = 10/10.
I Would Recommend.
Atmosphere: 5
Food: 5
Service: 5
Tara Millard
The food was great, my salmon was grilled to perfection an no complaints from my travel companions. Our server was amazing, very attentive, checking on us every couple of minutes. The atmosphere was good for the most part we came in while there was barely anybody in the parking lot. The table next to us had a server that unfortunately liked to voice her displeasure over a choice of table arrangement till the proverbial horse was beaten, showing it to all the other servers. Just a poor choice of atmosphere if she was hoping for a bigger tip. Not something I would have done in front of the patrons I guess. Everything was great, other than that. I would still go back here because of the food.
Atmosphere: 3
Food: 5
Service: 5
Dave Stiver
Great food
Atmosphere: 5
Food: 5
Service: 5
joe freiburger
Our favorite restaurant. No matter what you order, the food is delicious. Our waiter was also top-notch.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Potato, Steak Fries
junebug3333333
We went during supper and it's not the place you want to go, at that time of day if you're wanting to have conversation with your group, really noisy. Server was nice. For as long as you had to wait, it would be nice to have more seating for people.
My daughter and granddaughter took me out to lunch. It was wonderful!!!! The food was great! I had the sirloin and BBQ chicken it was cooked the way I like!
This place has very good steaks The price is average for these places Go check it out
Atmosphere: 5
Food: 5
Service: 5
Coy Conley
Super good
Atmosphere: 5
Food: 5
Service: 5
Kevin Silcox
We love this place but last couple of times there it hasn't been as good. The steak was under cooked. The potatoe had sour cream & wasn't supposed to. I can eat both but wasn't great. The main thing I don't like is the horrible smell in the men's room. It smells like raw sewage.
3 steaks were overcooked. Edible but below normal for this location. Otherwise food was good
Atmosphere: 4
Food: 3
Service: 4
Service was outstanding!
Food was wonderful!
Atmosphere: 5
Food: 5
Service: 5
This is a great place to eat it. Love the people there. And the food is awesome
Atmosphere: 5
Food: 5
Service: 5
The food was delicious and our waitress was outstanding
Atmosphere: 5
Food: 5
Service: 5
I rarely leave reviews, but this experience was bad enough that it needs to be shared.
My lady was served a burger that was completely raw inside. Not rare, not slightly undercooked, but cold, mushy, raw ground beef. The ribs I ordered were so dried out they were turning translucent. The bowl of chili came out on a warm plate but the chili was refrigerater cold in the center. Sent back still came out cold. Do they not have microwaves? When the manager, Amy, finally came over, the very first thing she asked was, “Were the ribs dry?” before I even said anything about them. She then admitted they had already gotten complaints from other guests about the ribs that night. That alone says everything about the kitchen quality.
Getting a manager wasn’t easy either. I asked our server three separate times to send one over. She never did. I eventually had to get up from the table and flag down another employee just to get someone to get someone to come over, our waitress was decent at first but had an attitude problem after we complained about the food.
The replacement burger took 35 minutes, and by the time it arrived the entire dinner was already ruined. My lady had lost her appetite, I had lost mine, and the only ones who actually ate were the kids.
Amy then offered 10 percent off the bill, which amounted to about eight dollars and change, and a $30 coupon that could only be used on a future visit. As if serving raw food and ruined dinner is fixed by asking me to come back and spend more money. When I calmly told her I wasn’t satisfied, she insisted she was going “above and beyond.” Then she said a quick “sorry,” turned around, and walked away from me while I was still speaking.
That’s not hospitality. That’s dismissive, rude and unprofessional.
To make everything worse, I had purchased $300 worth of gift cards earlier the same day, and now I’m trying to cancel them because I have no intention of returning after how this was handled.
Serving raw burgers, knowingly sending out dried-out ribs that other customers already complained about, ignoring repeated requests for help, and acting like eight dollars off and a coupon for next time makes it right is unacceptable.
There are a few restaurants nearby. This is one I won’t be back to until they fix whatever is going on with both the kitchen and the management. I’d rather drive to Fort Wayne after this.
End of the day they got $105 out of me for two kids meals. And ruined our dinner.
Atmosphere: 4
Food: 1
Service: 1
Came here to have some rolls and meat from the veterans day coupon.
Service was excellent.
Food was outstanding.
Rolls were heavenly.
Atmosphere was PACKED.
Wait time was about an hour and they were not kidding bout that. Not terribly expensive either.
Overall I would come back. Staff/ my server was more than wonderful along with the food. I'd totally come back for the rolls and cinnabutter alone...I still have dreams about them.
Anways, 11/10 -1 (because of the wait and not being able to make a reservation) = 10/10.
I Would Recommend.
Atmosphere: 5
Food: 5
Service: 5
The food was great, my salmon was grilled to perfection an no complaints from my travel companions. Our server was amazing, very attentive, checking on us every couple of minutes. The atmosphere was good for the most part we came in while there was barely anybody in the parking lot. The table next to us had a server that unfortunately liked to voice her displeasure over a choice of table arrangement till the proverbial horse was beaten, showing it to all the other servers. Just a poor choice of atmosphere if she was hoping for a bigger tip. Not something I would have done in front of the patrons I guess. Everything was great, other than that. I would still go back here because of the food.
Atmosphere: 3
Food: 5
Service: 5
Great food
Atmosphere: 5
Food: 5
Service: 5
Our favorite restaurant. No matter what you order, the food is delicious. Our waiter was also top-notch.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Potato, Steak Fries
We went during supper and it's not the place you want to go, at that time of day if you're wanting to have conversation with your group, really noisy. Server was nice. For as long as you had to wait, it would be nice to have more seating for people.
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
My daughter and granddaughter took me out to lunch. It was wonderful!!!! The food was great! I had the sirloin and BBQ chicken it was cooked the way I like!
Atmosphere: 5
Food: 5
Service: 5
Very loud but great atmosphere and very good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Baked Potato, Steak Fries, Hamburger, Macaroni and Cheese, Cheese Fries
This place has very good steaks
The price is average for these places
Go check it out
Atmosphere: 5
Food: 5
Service: 5
Super good
Atmosphere: 5
Food: 5
Service: 5
We love this place but last couple of times there it hasn't been as good. The steak was under cooked. The potatoe had sour cream & wasn't supposed to. I can eat both but wasn't great. The main thing I don't like is the horrible smell in the men's room. It smells like raw sewage.
Atmosphere: 5
Food: 2
Service: 5
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