Fourth time we’ve went through the drive-through either by DoorDash or ourselves and every time the orders have been wrong. Tonight we were shorted tacos, the tacos that we were given with the wrong type and our order came to $37? Tried to call back and no answer on the phone There was what I am going to assume a manager overseeing where the food was being prepared and the individual running the cash register? We realize that you have to train people, but the magnitude of error is coming out of that window is overwhelming! What is the senior management team going to do about it?
Biscuit 219
Apparently if you ask for something not to be on your food, to them that means put extra of the ingredient you don't want. Waste of my money and very limited lunch time. Will not be returning
Adelynn Burcham
I go there a lot and I love it BUT YESTERDAY THEY FORGET MY CINNAMON TWISTS
Charles rees
How am I supposed to buy food here if yall are closing before posted times ?
colby morgan
Good fresh food minimal wait
Tina G
Staff was so very kind and attentive. The food was served how you would want it, not skimpy on the meat or toppings.
Samone Owens
The amount of steak that I have received on my chalupas is straight BS! I literally have 5 pieces of skimpy meat on each chalupa. I was going to take this mess back, but it’s too cold out so I’ll take the loss but I will not be coming back!
Canadianmuskie/ Muskiehunter
Food is always hot, wish breakfast crunch wraps were larger!
Tamim Abulhassan
WAYYYYYY too long of a wait for food for myself and everyone else in the restaurant. I heard one of the workers tell a gentleman they are prioritizing the door dash order over people who have ordered in the restaurant. The work area has food on the floor. Definitely NOT a “fast food” experience. This is also the first time I had a crunch wrap with barely anything in it and poorly wrapped to where it can easily fall apart! Furthermore after waiting a half hour for my wife’s food her chalupas were hard as a rock and the older white lady preparing the food didn’t care to meet us halfway to bring the food she set it down with an attitude and without apologizing for our wait?
Jessica Cardin
The Winfield location never misses. Love the staff..
Check your bags they will forget parts of your food.
Andrew Laurinec
I'm terribly sorry that I bothered you guys on a Monday night when there was nobody inside the establishment or in the drive thru. I should have asked if you minded that I order food. That's the way you made me feel. I also understand that fast food is what it is. Fast cheap crappy food, but then again I paid the equivalent of a half a tank of gass for your slop. And yes it was slop. This is hands down probably the worst fast food experience I've ever had. I can't even call it food. I had to eat my dinner with a spoon. Half my tacos didn't have meat. By the way, six tacos for $24? Really? For what your serving? I can go to any Mexican restaurant in Hammond and spend 20 bucks in feet of family of 4. Disgusting and a waste. I know you're about 10 years old and you don't understand the concept of money yet but Jesus.........try to care for like 30 seconds........ This will be my last time spending money at your place. Yeah yeah yeah call me an old man but wow do you guys suck on every level.
Atmosphere: 1
Food: 1
Service: 1
Peyton Lewis
nacho fries r dope
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nacho Fries
David Rayman
First order of hiring should be can you read English Because we always seem to get the wrong order or wrong items Order a chicken chalupa and get all beef Even though the receipt says chicken If your going to order from the drive through might as well take the time to hold up the line and open each and every item just to check it
Atmosphere: 3
Food: 1
Service: 1
Kel C
GO THROUGH YOUR ENTIRE BAG BEFORE YOU LEAVE. Same thing as other reviews. Just did an online order and we are missing multiple items. They through everything in one bag. Didn't separate them into the boxes. We called to get our missing items. They told us to bring the entire bag back just to get our missing items. Now we have to drive back to winfield from route 30 to eat cold taco bell. They have done this before on our orders and we normally just said forget it. But this time they misplaced $20 worth of food.
Fourth time we’ve went through the drive-through either by DoorDash or ourselves and every time the orders have been wrong. Tonight we were shorted tacos, the tacos that we were given with the wrong type and our order came to $37? Tried to call back and no answer on the phone There was what I am going to assume a manager overseeing where the food was being prepared and the individual running the cash register? We realize that you have to train people, but the magnitude of error is coming out of that window is overwhelming! What is the senior management team going to do about it?
Apparently if you ask for something not to be on your food, to them that means put extra of the ingredient you don't want. Waste of my money and very limited lunch time. Will not be returning
I go there a lot and I love it BUT YESTERDAY THEY FORGET MY CINNAMON TWISTS
How am I supposed to buy food here if yall are closing before posted times ?
Good fresh food minimal wait
Staff was so very kind and attentive. The food was served how you would want it, not skimpy on the meat or toppings.
The amount of steak that I have received on my chalupas is straight BS! I literally have 5 pieces of skimpy meat on each chalupa. I was going to take this mess back, but it’s too cold out so I’ll take the loss but I will not be coming back!
Food is always hot, wish breakfast crunch wraps were larger!
WAYYYYYY too long of a wait for food for myself and everyone else in the restaurant. I heard one of the workers tell a gentleman they are prioritizing the door dash order over people who have ordered in the restaurant. The work area has food on the floor. Definitely NOT a “fast food” experience. This is also the first time I had a crunch wrap with barely anything in it and poorly wrapped to where it can easily fall apart! Furthermore after waiting a half hour for my wife’s food her chalupas were hard as a rock and the older white lady preparing the food didn’t care to meet us halfway to bring the food she set it down with an attitude and without apologizing for our wait?
The Winfield location never misses. Love the staff..
Restaurantji Recommends
Check your bags they will forget parts of your food.
I'm terribly sorry that I bothered you guys on a Monday night when there was nobody inside the establishment or in the drive thru. I should have asked if you minded that I order food. That's the way you made me feel. I also understand that fast food is what it is. Fast cheap crappy food, but then again I paid the equivalent of a half a tank of gass for your slop. And yes it was slop. This is hands down probably the worst fast food experience I've ever had. I can't even call it food. I had to eat my dinner with a spoon. Half my tacos didn't have meat. By the way, six tacos for $24? Really? For what your serving? I can go to any Mexican restaurant in Hammond and spend 20 bucks in feet of family of 4. Disgusting and a waste. I know you're about 10 years old and you don't understand the concept of money yet but Jesus.........try to care for like 30 seconds........ This will be my last time spending money at your place. Yeah yeah yeah call me an old man but wow do you guys suck on every level.
Atmosphere: 1
Food: 1
Service: 1
nacho fries r dope
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nacho Fries
First order of hiring should be can you read English
Because we always seem to get the wrong order or wrong items
Order a chicken chalupa and get all beef
Even though the receipt says chicken
If your going to order from the drive through might as well take the time to hold up the line and open each and every item just to check it
Atmosphere: 3
Food: 1
Service: 1
GO THROUGH YOUR ENTIRE BAG BEFORE YOU LEAVE. Same thing as other reviews. Just did an online order and we are missing multiple items. They through everything in one bag. Didn't separate them into the boxes. We called to get our missing items. They told us to bring the entire bag back just to get our missing items. Now we have to drive back to winfield from route 30 to eat cold taco bell. They have done this before on our orders and we normally just said forget it. But this time they misplaced $20 worth of food.
Service: 1
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