I know it's Halloween and you were busy but we checked in a 5:00. The kid said it would be out in a little bit. We watched 6 other people walk in and get their pizza within a couple minutes. I finally went up to ask where it was and told the kid we checked in 30 minutes ago. He went back and came with our pizza. I had been watching the entire time and our pizza was sitting there ready. I asked him if it was just sitting there and he just said we're busy. I should have gone up sooner but the service has been like that other times we have gone.
I will add that they did call and apologize soon after this review was made.
Food: 4
Service: 1
Recommended dishes: Breadstix
Zach Roberts
I have been ordering from here for awhile but Austin has made this place even better. He is a really nice guy on the phone and provides excellent customer service. Would recommend this place next time you want a pizza!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza Large 14
Steve Hill
Pizza was pretty good, the salad could have been better as it was about 50% cheese and didn’t have much in the way of greens and other veggies. The staff was friendly and the restaurant was pretty clean.
Parking: Strip mall parking lot
Kid-friendliness: It’s a pizza place, of course it’s kid friendly.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Slice Pizza, Stix
Dave brown
Best pizza I've had in a long time very
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: BYO Pizza
Jonathan Mozingo
Workers were friendly and helpful.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Breadstix
allyson gutwein
I was on a walk in my neighborhood when I saw the Hot Box delivery driver (Michael) driving through. I thought, Yes! Someone in my family ordered pizza! Michael did not pull into my driveway- I was not the winner of the pizza lottery tonight. As Michael delivered the pizza to my neighbor it smelled SO good…and I promptly ordered pizza for dinner tonight. They have great food!
My mom placed an order for delivery last night, she called to place her order and the girl on the phone asked her for her phone number to start the order my mom let her know she had a $100 credit from the last time they ordered because the food was not what they wanted and wasn’t right, the girl on the phone said that she didn’t see the credit there and that my moon would have to come in to show her the credit which kind of defeats the purpose of delivery. My mom had to give this girl her phone number 5 times!!! That is ridiculous and she also had to give the order 3 separate times during the phone call, when the food came it was two small popeye pizzas my mom ordered one large sausage and pepperoni and one popeye pizza & they had to pay for it since this girl couldn’t find the credit.
Service: 1
Jweezy999
So I ordered a pizza from this place went back to get another one made because he didn’t put on it when I was asking for. and the guy behind the counter wanted to argue with me and tell me he’s not remaking the pizza. The person who used to make the pizza was a lot better at it. if I was anyone who likes this place before He worked there, don’t come back to it. And now is telling me I have to buy another one just to have it re-madeUpdate: Went and had another pizza made this dude had a nerve to do it again. If I was anyone who used to love eating at this place, don’t eat here anymore. If the Food is wrong the first time, don’t expect him to Make a replacement pizza and give it to you. Expect to pay for another pizza, And don’t expect him to do it right the second time. Hope y’all like Tons of uncooked grease with your food. And if you ask for anything extra, Don’t expect to get any extra toppings like sauce on the pizza.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Build Your Own Pizza
Rachel Lewis
I work next door to HotBox pizza I have never had an issue till now Island in order to pizza with extra sauce extra cheese and sausage that was not extra sauce on it I brought it back and instead of offering to make me another one he gives me a cup of sauce of course that's not good enough so I come back and I just ordered and bought a new pizza I'll never eat here again so I end up spending $50 for two pizzas when only one of them is going to get eaten
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Build Your Own Pizza, Breadstix, Eve
My first time eating at Hot box and definitely won't be my last best pizza I've eaten
Atmosphere: 5
Food: 5
Service: 5
Ian McCampbell
Hotbox is our favorite delivery spot in the area. Always great, and we love their specialty pizzas
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Stix
Jordan Tamburini
The employees at this HotBox go above and beyond to take care of their customers, no matter what! Their pizza is delicious with so many unique, tasty options. As a person who eats here frequently, I highly recommend it!
I know it's Halloween and you were busy but we checked in a 5:00. The kid said it would be out in a little bit. We watched 6 other people walk in and get their pizza within a couple minutes. I finally went up to ask where it was and told the kid we checked in 30 minutes ago. He went back and came with our pizza. I had been watching the entire time and our pizza was sitting there ready. I asked him if it was just sitting there and he just said we're busy. I should have gone up sooner but the service has been like that other times we have gone.
I will add that they did call and apologize soon after this review was made.
Food: 4
Service: 1
Recommended dishes: Breadstix
I have been ordering from here for awhile but Austin has made this place even better. He is a really nice guy on the phone and provides excellent customer service. Would recommend this place next time you want a pizza!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza Large 14
Pizza was pretty good, the salad could have been better as it was about 50% cheese and didn’t have much in the way of greens and other veggies. The staff was friendly and the restaurant was pretty clean.
Parking: Strip mall parking lot
Kid-friendliness: It’s a pizza place, of course it’s kid friendly.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Slice Pizza, Stix
Best pizza I've had in a long time very
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: BYO Pizza
Workers were friendly and helpful.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Breadstix
I was on a walk in my neighborhood when I saw the Hot Box delivery driver (Michael) driving through. I thought, Yes! Someone in my family ordered pizza! Michael did not pull into my driveway- I was not the winner of the pizza lottery tonight. As Michael delivered the pizza to my neighbor it smelled SO good…and I promptly ordered pizza for dinner tonight. They have great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stix, BYO Pizza, Salad, Breadstix
Quick and clean
My mom placed an order for delivery last night, she called to place her order and the girl on the phone asked her for her phone number to start the order my mom let her know she had a $100 credit from the last time they ordered because the food was not what they wanted and wasn’t right, the girl on the phone said that she didn’t see the credit there and that my moon would have to come in to show her the credit which kind of defeats the purpose of delivery. My mom had to give this girl her phone number 5 times!!! That is ridiculous and she also had to give the order 3 separate times during the phone call, when the food came it was two small popeye pizzas my mom ordered one large sausage and pepperoni and one popeye pizza & they had to pay for it since this girl couldn’t find the credit.
Service: 1
So I ordered a pizza from this place went back to get another one made because he didn’t put on it when I was asking for. and the guy behind the counter wanted to argue with me and tell me he’s not remaking the pizza. The person who used to make the pizza was a lot better at it. if I was anyone who likes this place before He worked there, don’t come back to it. And now is telling me I have to buy another one just to have it re-madeUpdate: Went and had another pizza made this dude had a nerve to do it again. If I was anyone who used to love eating at this place, don’t eat here anymore. If the Food is wrong the first time, don’t expect him to Make a replacement pizza and give it to you. Expect to pay for another pizza, And don’t expect him to do it right the second time. Hope y’all like Tons of uncooked grease with your food. And if you ask for anything extra, Don’t expect to get any extra toppings like sauce on the pizza.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Build Your Own Pizza
I work next door to HotBox pizza I have never had an issue till now Island in order to pizza with extra sauce extra cheese and sausage that was not extra sauce on it I brought it back and instead of offering to make me another one he gives me a cup of sauce of course that's not good enough so I come back and I just ordered and bought a new pizza I'll never eat here again so I end up spending $50 for two pizzas when only one of them is going to get eaten
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Build Your Own Pizza, Breadstix, Eve
Restaurantji Recommends
Terrific pizza. Fast delivery
They give you tootsie rolls with your order.
My first time eating at Hot box and definitely won't be my last best pizza I've eaten
Atmosphere: 5
Food: 5
Service: 5
Hotbox is our favorite delivery spot in the area. Always great, and we love their specialty pizzas
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Stix
The employees at this HotBox go above and beyond to take care of their customers, no matter what! Their pizza is delicious with so many unique, tasty options. As a person who eats here frequently, I highly recommend it!
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