Hamburger was not hot. Asked for fries with no salt. They had salt . Second Wendy’s in 5 days. Why can hamburgers not be hot???? Not going back to Wendy’s even if they are giving food away!!!!
Atmosphere: 1
Food: 1
Service: 1
Mark Murray
The food was not hot and was tasteless.
Atmosphere: 4
Food: 3
Service: 4
Play Box
I took my grandkids there.The lady that was working that had to gray headband has a bad attitude..... Not sure what they were all doing in the back room there was no one up front we waited for a while and was just about to walk out and someone came up and she had a bad attitude, maybe they were all smoking crack ...
Atmosphere: 2
Food: 2
Service: 1
Julie McNutt
Door was hard to open. A young lady customer saw me struggling, and came to my aid. When I told the employee at the register I struggled with the door and it needed to be fixed, because being disabled is hard enough, it shouldn't be harder to spend money in his establishment, he acted like I was bothering him. Needless to say, I won't be back.
Atmosphere: 1
Food: 2
Service: 1
Jan Watts
Spicy chicken sandwich was thinner than the last time we had one.
Parking: Andover, KS
Wheelchair accessibility: One side of building has trip hazard going in building from drive-thru side. Unlevel concrete steps going up incline in dirt. Should be redone for safer access.
Atmosphere: 2
Food: 2
Service: 2
Ironman
The lady who checked us out was very nice as i had my 8 grandkids. One of the ladies working the window looked at us and said “oh lord”.! It is a treat for our grandkids to go anywhere out to eat! They were not rowdy, or loud but i thought very well behaved. I did not appreciate the comment and the look. We’ve always liked coming here but not again
Atmosphere: 3
Food: 5
Service: 3
Kenny Emerson
Saturday Nov 16th 4:00pm. Customer service sucked. Chicken wrap was tiny. No wonder they are never busy
Atmosphere: 1
Food: 1
Service: 1
josh wyant
Sandwich missing ingredients. Soda barely flavored. Overpriced and no effort demonstrated.
Food: 1
Service: 1
T G (TG)
Ordered $40 worth of food at drive thru and found out that half of the food was missing. Seriously?!
Atmosphere: 1
Food: 1
Service: 1
Gin Christian
Ordered online and they missed all the fries. When spouse got home there were no fries from the combos included. Won't go to Wendy's again. First and last time to order.
Ordered two burgers: one with cheese and one without cheese. Received burgers with cheese on both. In the same order we asked for 10 nuggets with honey bbq sauce and received 5 nuggets with honey bbq and 5 with garlic Parmesan.
Dietary restrictions: No regard for our request to have cheese removed in our mobile order.
Food: 2
Service: 1
Angela Streit
This Wendys was amazing compared to any we'd been to in years! They accept the app which, yes it's true some don't and that's wrong! The manager has the flow of customer service, taking orders and orders ready, down! He was polite and upon leaving thanked us for coming!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Wendy’S Taco Salad and Apple Pecan Chicken Salad, Kids' 4pc Nuggets, Baconator, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Hamburger, Wendy's Hot & Crispy Fries, French Fries
Fox storm
August 7th 2024 8:15 p.m. show up I have a three drink order nobody greets me they don't offer me a cup holder you know I got three drinks I'm a single person in the car basically throws the food at me doesn't tell me to have a good day doesn't say anything else just shuts the door in my face need better management or better training or both
Atmosphere: 1
Food: 2
Service: 1
Janie Brown
Ordered a tea and a Cinnabon pull apart took 20 minutes
Atmosphere: 2
Food: 4
Service: 1
Ciomara Campos
This is one of the best Wendy's I've been to. I had really great service today , it was very nice ! Food is always fresh and usually fast. ?
Hamburger was not hot. Asked for fries with no salt. They had salt . Second Wendy’s in 5 days. Why can hamburgers not be hot???? Not going back to Wendy’s even if they are giving food away!!!!
Atmosphere: 1
Food: 1
Service: 1
The food was not hot and was tasteless.
Atmosphere: 4
Food: 3
Service: 4
I took my grandkids there.The lady that was working that had to gray headband has a bad attitude..... Not sure what they were all doing in the back room there was no one up front we waited for a while and was just about to walk out and someone came up and she had a bad attitude, maybe they were all smoking crack ...
Atmosphere: 2
Food: 2
Service: 1
Door was hard to open. A young lady customer saw me struggling, and came to my aid. When I told the employee at the register I struggled with the door and it needed to be fixed, because being disabled is hard enough, it shouldn't be harder to spend money in his establishment, he acted like I was bothering him. Needless to say, I won't be back.
Atmosphere: 1
Food: 2
Service: 1
Spicy chicken sandwich was thinner than the last time we had one.
Parking: Andover, KS
Wheelchair accessibility: One side of building has trip hazard going in building from drive-thru side. Unlevel concrete steps going up incline in dirt. Should be redone for safer access.
Atmosphere: 2
Food: 2
Service: 2
The lady who checked us out was very nice as i had my 8 grandkids. One of the ladies working the window looked at us and said “oh lord”.! It is a treat for our grandkids to go anywhere out to eat! They were not rowdy, or loud but i thought very well behaved. I did not appreciate the comment and the look. We’ve always liked coming here but not again
Atmosphere: 3
Food: 5
Service: 3
Saturday Nov 16th 4:00pm. Customer service sucked. Chicken wrap was tiny. No wonder they are never busy
Atmosphere: 1
Food: 1
Service: 1
Sandwich missing ingredients. Soda barely flavored. Overpriced and no effort demonstrated.
Food: 1
Service: 1
Ordered $40 worth of food at drive thru and found out that half of the food was missing. Seriously?!
Atmosphere: 1
Food: 1
Service: 1
Ordered online and they missed all the fries. When spouse got home there were no fries from the combos included. Won't go to Wendy's again. First and last time to order.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered two burgers: one with cheese and one without cheese. Received burgers with cheese on both.
In the same order we asked for 10 nuggets with honey bbq sauce and received 5 nuggets with honey bbq and 5 with garlic Parmesan.
Dietary restrictions: No regard for our request to have cheese removed in our mobile order.
Food: 2
Service: 1
This Wendys was amazing compared to any we'd been to in years! They accept the app which, yes it's true some don't and that's wrong! The manager has the flow of customer service, taking orders and orders ready, down! He was polite and upon leaving thanked us for coming!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Wendy’S Taco Salad and Apple Pecan Chicken Salad, Kids' 4pc Nuggets, Baconator, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Hamburger, Wendy's Hot & Crispy Fries, French Fries
August 7th 2024 8:15 p.m. show up I have a three drink order nobody greets me they don't offer me a cup holder you know I got three drinks I'm a single person in the car basically throws the food at me doesn't tell me to have a good day doesn't say anything else just shuts the door in my face need better management or better training or both
Atmosphere: 1
Food: 2
Service: 1
Ordered a tea and a Cinnabon pull apart took 20 minutes
Atmosphere: 2
Food: 4
Service: 1
This is one of the best Wendy's I've been to. I had really great service today , it was very nice ! Food is always fresh and usually fast. ?
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Dave's, Hamburger
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