Not impressed. We never did get waited on, just our pizza and a single drink bright to us. No refills offered, no asking if we needed anything. We had to go get our own silverware and plates. Employee just huddle in conversation, basically ignoring us.
Ann
Rude on phone. last time i tried to order whoever i talked to was so confused i canceled order and ordered from dominoes.another time order never came! Too bad used to be good pizza
John Ronnebaum
The pizza was ready exactly when it was supposed to be. The gentleman who waited on me (a veteran, but I didn’t get his name) was EXTREMELY courteous and engaging. I would go back just because of him alone, but I enjoy the food and the prompt service, so I will continue to go to this Pizza Hut.
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
Sheryl Callies
Awesome workers and their food!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
Austin Eby
Good food and they always get my order right.
Atmosphere: 5
Food: 5
Service: 5
Robert Beaman
I can’t believe the Augusta location dining room is still closed since the pandemic. It’s a major highway location and I wonder how many travelers or even buses give up and pass on by because they can’t sit at a table to eat good pizza. This was a regular for me until then. I don’t do carry out or delivery here since I live in ElDo. And our only remaining ElDo restaurant was a bad experience the last two times we dined in. I guess it’s just going to be Gambinos from now on.
Jeramie Dunsworth
I honestly don’t see how this place stays open. You practically have to walk over to the kitchen and throw something at someone for them to realize people have walked in. I mean I PERSONALLY bought and installed a chime on their doors so the kitchen could hear when someone walked in. Cost me $30, so it was a simple fix. Don’t hear it now, and they’re back to ignoring customers. Just shut the place down if you don’t want to pay attention to what’s going on in your store. We could replace it with an Applebees or something more useful.
Amy Kelly
The food was hot! Pepperoni n cheese was great!! Service was fast! Restaurant was clean n cool!
Atmosphere: 5
Food: 5
Service: 5
Steve Yeager
Tried FOUR times to place an online order and fall four times I got some bullshit message about a token refreshing or an Uh Oh message. Never could place the order. I’m done with Pizza Hut.
gerald henry
Can't get orders correct. Employees answering phone, put us on hold for long time. Basically said we we lying when we said our order was wrong. Paid extra for that pizza. Ordered a supreme and a meat lovers and got supreme and half of the ingredients that would be another supreme. Had to get the General manager to talk on the phone, and he only gave store credit instead of refund. And didn't offer to remake pizza. Store Credit doesn't do any good for online orders, which is all I do. And how I ordered the food. Business has gone down hill since closing inside usage, and only drive through. Another local place I won't go to anymore.
This is NOT what I ordered... they didn't even deliver to the correct address. I didn't want pepperoni on my pizza nor did I want a snotty brat being rude at the other end of the phone as a "manager" Chelsea working at 7:30pm at this location on August 16 2024 needs to be fired.. my entire family refuses to order here until something is fixed.. this is the 3rd order in a row that's absolutely wrong.
Atmosphere: 1
Food: 1
Service: 1
Nocturnal Arrow
The new Chicago tavern pizza is really good. I got it with the ultimate toppings option and square cut. Was pretty impressed. I ordered on the app for carry-out and the guy at the counter was really nice when I came in to pick up and pay for my pizza.
Atmosphere: 5
Food: 5
Service: 5
Connie Mcelroy
This was the best pizza I've had in a while. The friendly service was outstanding
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Breadsticks
DREAM BIG 2020
I ordered a Pepperoni and Canadian bacon thin crust large and idk if theres a pig shortage......or if i have to have Extra $ extra $ extra$ just to just a decent amount of topping on my pizza just overall dissatisfied. Hope they arnt becoming the new Chipotle....
Atmosphere: 3
Food: 2
Service: 5
Robin Kãne-Kerby
I wish I didn't have to leave this review, but tonight they left me no choice when they cancelled an order without notifying me by calling, text or some other means. They "refunded" my payment to Apple Pay and that was that (except they neglected to refund the 475 pts that were also used on that order...yeah, I noticed). Dominos just earned a customer, and to be clear, THIS is the reason why.
Not impressed. We never did get waited on, just our pizza and a single drink bright to us. No refills offered, no asking if we needed anything. We had to go get our own silverware and plates. Employee just huddle in conversation, basically ignoring us.
Rude on phone. last time i tried to order whoever i talked to was so confused i canceled order and ordered from dominoes.another time order never came! Too bad used to be good pizza
The pizza was ready exactly when it was supposed to be. The gentleman who waited on me (a veteran, but I didn’t get his name) was EXTREMELY courteous and engaging. I would go back just because of him alone, but I enjoy the food and the prompt service, so I will continue to go to this Pizza Hut.
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
Awesome workers and their food!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
Good food and they always get my order right.
Atmosphere: 5
Food: 5
Service: 5
I can’t believe the Augusta location dining room is still closed since the pandemic. It’s a major highway location and I wonder how many travelers or even buses give up and pass on by because they can’t sit at a table to eat good pizza. This was a regular for me until then. I don’t do carry out or delivery here since I live in ElDo. And our only remaining ElDo restaurant was a bad experience the last two times we dined in. I guess it’s just going to be Gambinos from now on.
I honestly don’t see how this place stays open. You practically have to walk over to the kitchen and throw something at someone for them to realize people have walked in. I mean I PERSONALLY bought and installed a chime on their doors so the kitchen could hear when someone walked in. Cost me $30, so it was a simple fix. Don’t hear it now, and they’re back to ignoring customers. Just shut the place down if you don’t want to pay attention to what’s going on in your store. We could replace it with an Applebees or something more useful.
The food was hot! Pepperoni n cheese was great!! Service was fast! Restaurant was clean n cool!
Atmosphere: 5
Food: 5
Service: 5
Tried FOUR times to place an online order and fall four times I got some bullshit message about a token refreshing or an Uh Oh message. Never could place the order. I’m done with Pizza Hut.
Can't get orders correct. Employees answering phone, put us on hold for long time. Basically said we we lying when we said our order was wrong. Paid extra for that pizza. Ordered a supreme and a meat lovers and got supreme and half of the ingredients that would be another supreme. Had to get the General manager to talk on the phone, and he only gave store credit instead of refund. And didn't offer to remake pizza. Store Credit doesn't do any good for online orders, which is all I do. And how I ordered the food. Business has gone down hill since closing inside usage, and only drive through. Another local place I won't go to anymore.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Personal Pan Pizza & Side
Restaurantji Recommends
This is NOT what I ordered... they didn't even deliver to the correct address. I didn't want pepperoni on my pizza nor did I want a snotty brat being rude at the other end of the phone as a "manager" Chelsea working at 7:30pm at this location on August 16 2024 needs to be fired.. my entire family refuses to order here until something is fixed.. this is the 3rd order in a row that's absolutely wrong.
Atmosphere: 1
Food: 1
Service: 1
The new Chicago tavern pizza is really good. I got it with the ultimate toppings option and square cut. Was pretty impressed. I ordered on the app for carry-out and the guy at the counter was really nice when I came in to pick up and pay for my pizza.
Atmosphere: 5
Food: 5
Service: 5
This was the best pizza I've had in a while. The friendly service was outstanding
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Breadsticks
I ordered a Pepperoni and Canadian bacon thin crust large and idk if theres a pig shortage......or if i have to have Extra $ extra $ extra$ just to just a decent amount of topping on my pizza just overall dissatisfied.
Hope they arnt becoming the new Chipotle....
Atmosphere: 3
Food: 2
Service: 5
I wish I didn't have to leave this review, but tonight they left me no choice when they cancelled an order without notifying me by calling, text or some other means. They "refunded" my payment to Apple Pay and that was that (except they neglected to refund the 475 pts that were also used on that order...yeah, I noticed). Dominos just earned a customer, and to be clear, THIS is the reason why.
Atmosphere: 2
Food: 2
Service: 1
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