Sonic Drive-In
15516 State Ave, Basehor
(913) 724-2194
Recent Reviews
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Busy today but they handled well, food was great!
Respectfully, the guy with the facial hair working the drive through window at 1-2 o’clock today (05/31) needs to be fired. Had the worst sass and attitude taking our order and at the window. Never in my life have I had such a bad experience at this location, let alone anywhere in my entire life. Unsanitary and worst customer service of my life. Will never go here again. I feel horrible for the younger employees working under him. As someone who used to be employed for this company, I know happy hour can get hectic. There is still no need to have such nasty behavior to people.
Despite the recent horrible experience, the other day a younger male employee with glasses was super nice and respectful. Older guy with facial hair needs to take notes.
Just went in for a chocolate chip cookie dough blast with extra chocolate chip cookie dough. Reliable as always.
It was an over all good experience. The food arrived promptly and it was obviously freshly prepared. Good job!
Trash dog water
Currently sitting here, waiting on one single burger. For 30 minutes. One burger. Thirty minutes.
Most of the stalls are broken too.
They don’t care about their employees or the customer for that matter they rehire people that has been arrested in said building. They don’t fix things and serve expired food they also don’t wear gloves when handling food. I do not recommend going to this sonic go to a different one that cares about you
Under new management! Got my shake within 3 minutes. Super fast service now.
So this place is undergoing management change; for many many months they have. The food is a hit n miss from here. There's times it's way overcooked, not cooked long enough but looks like it is, or it's cold. They hire these kids but seems nobody is there to train them fully. Such as, when cooking with oil ya need to wait till it's fully heated, cooking with not so hot oil will give undercooked and burnt looking food! I've gone up there and there would be myself and one or two other vehicles but id wait almost 20 minutes for two drinks and a preztle. Then I realize there's like three people inside; u don't have to wait till one order is complete to start another ya know, lol
Ordered a Juinor cheese burger with added mustard and two *bacon* chicken tender queso wraps today through the app. I recived my food 9 mins past the scheduled pickup time which isn't a big deal. However, the burger did not have mustard as I ordered and worst of all there was NO BACON on my BACON chicken tender queso wraps.
I've had decent food from this location before but this was very dissapointing.
Restaurantji Recommends
Waited over 25 minutes for one single jr burger. I think there's literally 2 teenagers running this entire location!!!!! Go somewhere else!!!!
Paper thin eggs, black burnt bacon. Last visit had hair in my food. Our family won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Waited 20 minutes for two hot dogs fries and a shake at a dead spot in the day
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Fries
Not sure why this place is not closed, should allow a good restaurant that’s timely and staffed to takes its place for the community. Takes about 30 mins for a cheeseburger
I ordered a Wacky Pack. I had to repeat my order 3 times before they got it right. The service was surprisingly fast, the food was (overcooked) but ready right away and it was the correct items.
The hang up was the juice box. The worker acknowledged I needed the juice box and then went and did other things for several minutes.
They came back to the window with a full size drink for themselves, put it aside and finally handed me the juice box that had been sitting by the drive thru window just out of sight and my reach.
Just avoid this Sonic, they can't get it right no matter how many times they switch management.
Atmosphere: 1
Food: 1
Service: 1
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