Not changing gloves at all. Touching everything and then making food. I will be reporting to the health dept. today.
Atmosphere: 2
Food: 2
Service: 1
Cayla Clauss
We went to this location at 9:30 at night and were told they were out of chicken and wouldn’t be making more…super unprofessional in my opinion.
Atmosphere: 1
Food: 1
Service: 1
Kelly Williams
I would never choose this location to eat at. They didn't even give me my whole order. I had got chicken strips that was hard as a rock. The biscuit was hard as a rock. The food was so chewy it was unedible when I tried to let them know they didn't give me my complete order they never refunded me never gave me what I was supposed to have. They refused to answer their phone. You have to literally call corporate to even try to get your money back and like I said I still never receive a refund. The food is unedible. This is the worst KFC I've ever been to. If I could give it zero Stars I definitely would
Food: 1
Service: 1
Jamiee Slaughter
Don’t give you what you ask for . Ever . 20 plus minute wait rude drive thru employee . Never recommend anyone going . Ever.
Atmosphere: 1
Food: 1
Service: 1
Mark Ruttan
25.99 basket with severely overcooked chicken that legs were as thick as my thumb. Barely edible. Came with bucket of chicken, mashed potatoes and a huge thing of cheese sauce lol. Also got the 10.99 fingers and they were also very overcooked and smaller than dill pickles. If given choice in future of foraging berries or KFC to survive, I would pick the berries. It's sad because this used to be a good place to eat. We will never go back to KFC and hopefully they make some management changes to make it a decent place to eat again or just to stay open.
Atmosphere: 1
Food: 1
Service: 1
Audi Kim
I went in and to order my food. The manager, who was acting as the cashier Mr. Roberts came over to get my order. I said I wanted the pot. Pie combo I wanted the famous bowl and a sign of corn, and he walks off after ringing me up. I pay for it and I stood there. Waiting for my drink, but he never gave me my drink. And I was wondering why he didn't say anything about my drink or anything. Why he just walked off so I reached off the counter, grabbed my own drink. Then, I go and get my drink and everything. And I started reading the limited. The promo for the pot pie That's in the lobby. And it says, if you up large your drink, you can get the pie paupers= and a side. And so I was like, wait a minute, why didn't he say anything about that? So when he came to give me my food, I was like, can I see my receipt? So I was looking at it, and I go. I go wait a minute, did you ring me up for a meal? And the and then robbers come over there very confrontational. He came over there. He goes, what's going on? And I was like, I was like, I thought I ordered the meal. But anyways, I have a drink here, and he goes, yeah, you're not supposed to have that drink. And I was like, oh okay, well, that's not what I'm arguing. I'm arguing the fact that I asked for a meal. And I didn't get one I go. So I want the meal out here. That's in the lobby and so and then we could add the corn to it. It wouldn't be. The a side item and you know, that seems like a better deal. And he goes, oh, do you get a side item? You don't get a side item. The side items are the paupers= and it's like, no, that's not what it says over here. And I was like, I was like, so I want to do the meal, and he was like, that would be 8, something you would owe. And I said, no, would you just go ahead? And just refund me and we'll just rering it back up. You know so that you know it's correct. I don't want you doing it in your head. And he goes, I'm not doing it in my head. And I was like, how are you coming up with $8? You're, you're just guessing a number. I go I don't see the math. I was like, you know what, never mind. Just ring me up a drink, just go ahead and charge me for this drink. Because I asked for the drink and you didn't ring me up a drink? So just ring me up this drink and I'll i'll just go because I have trust issues and you're not doing it properly and that worries me. So you know, I'm not gonna just give you $8. And we're gonna call it good. So the service there is not great.
Atmosphere: 1
Food: 1
Service: 1
Rachel Campbell
Literally the worst KFC I have ever had. Husband just came back to our hotel with an order of one chicken thigh, potato wedges, and a KFC bowl. Change the grease!!! No flavor. Gray meat. Dark brown. Disgusting. I actually threw it up.
Atmosphere: 3
Food: 1
Service: 3
Amy Walker
I could have overlooked the two men in the kitchen screaming at each other or the girl at the counter not knowing the difference between original or extra crispy when looking at it, but then to pay extra for an all white meat chicken bucket and get four chicken breasts from the chicken sandwiches instead of actual chicken breasts thrown into the bucket was the final straw. There were no bones in the chicken breasts…..did you think we wouldn’t notice?? And we waited 20 minutes so they could make fresh chicken!! This restaurant does not care what it serves its customers.
Atmosphere: 1
Food: 1
Service: 1
Robert Miller
One of best stores ever
Atmosphere: 4
Food: 5
Service: 5
Pauline Frazier
The waitress was in a bad mood. We were the only customers in the place, but she acted like she had no time.
They can never get an order right. The place is a joke
Atmosphere: 1
Food: 1
Service: 1
Aram Lecis
A fine KFC, my only issue was I spilled a soda (sorry) and they weren't particularly helpful and I had to clean it myself.
Atmosphere: 3
Food: 3
Service: 2
Jaynette Bohnert
Nasty and cold only people in the lobby
Atmosphere: 1
Food: 1
Service: 1
Blake Perez
The food is just okay, I work right down the street from this establishment and I love both Taco Bell and KFC and I would spend tons of money here at this location if they cleaned up their act. First of all, why in the world am I not able to place an online order on the Taco Bell app for your location? Did you guys just turn it off so you didn't have the deal with the app orders? What's going on there?
Secondly, I just placed an online order for KFC which you can do, but I pulled up to the drive-thru window as stated on the app, and the lady told me that I had to personally come inside and grab my food even though it is about 15 ft away from her labeled with my name that I gave her. What is the excuse for that? She is a Hispanic lady with black hair and an attitude. You can't be serious, like this is just laziness at its finest. Why do I have to come inside to get my order that I already paid for, when the purpose of placing an order online is to make it quicker for me as a consumer? What an absolute joke.
Atmosphere: 2
Food: 3
Service: 1
Proud Iowan
Food quickly was delivered to us with good service at the register. The restaurant was also very clean. The food was pretty average, but that's what I expected.
Not changing gloves at all. Touching everything and then making food. I will be reporting to the health dept. today.
Atmosphere: 2
Food: 2
Service: 1
We went to this location at 9:30 at night and were told they were out of chicken and wouldn’t be making more…super unprofessional in my opinion.
Atmosphere: 1
Food: 1
Service: 1
I would never choose this location to eat at. They didn't even give me my whole order. I had got chicken strips that was hard as a rock. The biscuit was hard as a rock. The food was so chewy it was unedible when I tried to let them know they didn't give me my complete order they never refunded me never gave me what I was supposed to have. They refused to answer their phone. You have to literally call corporate to even try to get your money back and like I said I still never receive a refund. The food is unedible. This is the worst KFC I've ever been to. If I could give it zero Stars I definitely would
Food: 1
Service: 1
Don’t give you what you ask for . Ever . 20 plus minute wait rude drive thru employee . Never recommend anyone going . Ever.
Atmosphere: 1
Food: 1
Service: 1
25.99 basket with severely overcooked chicken that legs were as thick as my thumb. Barely edible. Came with bucket of chicken, mashed potatoes and a huge thing of cheese sauce lol. Also got the 10.99 fingers and they were also very overcooked and smaller than dill pickles. If given choice in future of foraging berries or KFC to survive, I would pick the berries. It's sad because this used to be a good place to eat. We will never go back to KFC and hopefully they make some management changes to make it a decent place to eat again or just to stay open.
Atmosphere: 1
Food: 1
Service: 1
I went in and to order my food. The manager, who was acting as the cashier Mr. Roberts came over to get my order. I said I wanted the pot. Pie combo I wanted the famous bowl and a sign of corn, and he walks off after ringing me up. I pay for it and I stood there. Waiting for my drink, but he never gave me my drink. And I was wondering why he didn't say anything about my drink or anything. Why he just walked off so I reached off the counter, grabbed my own drink. Then, I go and get my drink and everything. And I started reading the limited. The promo for the pot pie That's in the lobby. And it says, if you up large your drink, you can get the pie paupers= and a side. And so I was like, wait a minute, why didn't he say anything about that? So when he came to give me my food, I was like, can I see my receipt? So I was looking at it, and I go. I go wait a minute, did you ring me up for a meal? And the and then robbers come over there very confrontational. He came over there. He goes, what's going on? And I was like, I was like, I thought I ordered the meal. But anyways, I have a drink here, and he goes, yeah, you're not supposed to have that drink. And I was like, oh okay, well, that's not what I'm arguing. I'm arguing the fact that I asked for a meal. And I didn't get one I go. So I want the meal out here. That's in the lobby and so and then we could add the corn to it. It wouldn't be. The a side item and you know, that seems like a better deal. And he goes, oh, do you get a side item? You don't get a side item. The side items are the paupers= and it's like, no, that's not what it says over here. And I was like, I was like, so I want to do the meal, and he was like, that would be 8, something you would owe. And I said, no, would you just go ahead? And just refund me and we'll just rering it back up. You know so that you know it's correct. I don't want you doing it in your head. And he goes, I'm not doing it in my head. And I was like, how are you coming up with $8? You're, you're just guessing a number. I go I don't see the math. I was like, you know what, never mind. Just ring me up a drink, just go ahead and charge me for this drink. Because I asked for the drink and you didn't ring me up a drink? So just ring me up this drink and I'll i'll just go because I have trust issues and you're not doing it properly and that worries me. So you know, I'm not gonna just give you $8. And we're gonna call it good. So the service there is not great.
Atmosphere: 1
Food: 1
Service: 1
Literally the worst KFC I have ever had. Husband just came back to our hotel with an order of one chicken thigh, potato wedges, and a KFC bowl. Change the grease!!! No flavor. Gray meat. Dark brown. Disgusting. I actually threw it up.
Atmosphere: 3
Food: 1
Service: 3
I could have overlooked the two men in the kitchen screaming at each other or the girl at the counter not knowing the difference between original or extra crispy when looking at it, but then to pay extra for an all white meat chicken bucket and get four chicken breasts from the chicken sandwiches instead of actual chicken breasts thrown into the bucket was the final straw. There were no bones in the chicken breasts…..did you think we wouldn’t notice?? And we waited 20 minutes so they could make fresh chicken!! This restaurant does not care what it serves its customers.
Atmosphere: 1
Food: 1
Service: 1
One of best stores ever
Atmosphere: 4
Food: 5
Service: 5
The waitress was in a bad mood. We were the only customers in the place, but she acted like she had no time.
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
They can never get an order right. The place is a joke
Atmosphere: 1
Food: 1
Service: 1
A fine KFC, my only issue was I spilled a soda (sorry) and they weren't particularly helpful and I had to clean it myself.
Atmosphere: 3
Food: 3
Service: 2
Nasty and cold only people in the lobby
Atmosphere: 1
Food: 1
Service: 1
The food is just okay, I work right down the street from this establishment and I love both Taco Bell and KFC and I would spend tons of money here at this location if they cleaned up their act. First of all, why in the world am I not able to place an online order on the Taco Bell app for your location? Did you guys just turn it off so you didn't have the deal with the app orders? What's going on there?
Secondly, I just placed an online order for KFC which you can do, but I pulled up to the drive-thru window as stated on the app, and the lady told me that I had to personally come inside and grab my food even though it is about 15 ft away from her labeled with my name that I gave her. What is the excuse for that? She is a Hispanic lady with black hair and an attitude. You can't be serious, like this is just laziness at its finest. Why do I have to come inside to get my order that I already paid for, when the purpose of placing an order online is to make it quicker for me as a consumer? What an absolute joke.
Atmosphere: 2
Food: 3
Service: 1
Food quickly was delivered to us with good service at the register. The restaurant was also very clean. The food was pretty average, but that's what I expected.
Atmosphere: 5
Food: 5
Service: 5
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