Subway

15604 Pinehurst Dr #7, Bonner Springs
(913) 728-2527

Recent Reviews

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Carla Favoretto

The new tokens make it easier to choose the ingredients. The attendant was very nice explaining and offering help of needed. The sandwiches were better than last time I had subway. (It wasn't the same place)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oven Roasted Turkey & Ham

L C

🚨 Breaking News: The future is here, and it hates your custom sandwich dreams. 🚨

Imagine this: you’re hungry, you’re in a rush, and Subway greets you with… interactive antisocial kiosks. Yep, no human interaction, no “Oh, you want double pickles but only on the left side of the bread?” Just a screen judging you silently as you try to build your oddly specific masterpiece.

And let’s talk about the soda betrayal. Default size: small. Really, Subway? I’m over here slamming “Diet Coke,” staring at the tuna option just to see if the kiosk actually dares to summon an employee to honor my extra scoop request. Spoiler alert: it didn’t feel confident.

This whole ordeal has me thinking: why stop at “Eat Fresh” when we could pay $2 extra for a real person to take the order? I’ll call it the Express Lane for the Socially Inclined. But no, they’d rather watch me descend into a Diet Coke-fueled rage spiral.

You know what? I’m taking my XL drink needs to the gas station and sandwich down the road to Tongie. Subway, consider this your “former customer” sign-off. Cheers to the human touch—or lack thereof.

BTW, I think you’re paying your employees to make out in the back. Eww! Gross!

Atmosphere: 1

Food: 4

Service: 2

Paris Landry

They’re nice but really skip out on the food now that we can’t see them make it. I got 3 spinach leafs and maybe 10 lettuce slices

Atmosphere: 3

Food: 2

Service: 3

Claishele Brown

Long wait time.Served someone else that came in after me claiming that individual was there prior to me even after that person left the building. Unacceptable customer service from the employee.

Larry Barnes

This place messed up our order. Several ingredients were interchanged between the 2 sandwiches. Also bread was wrong on 1 Sub. I returned the sandwiches to the shop at 8:00 p.m. the kid said he couldn't refund it or make a new sandwich because we had taken a bite out of it. How are you supposed to know he messed it up until you take a bite of it?? Suggest you consider a different Subway. Returned folling day and workers called a manager and order was corrected. They request you bring bad order back with you.

Atmosphere: 3

Food: 3

Service: 3

Cathi Hahner

I usually love the Subway tuna salad sub. Had one from Basehor location last week and it was light on tuna compared to othet locations. Ordered 50% more item this time and I had to double check that I didn't order 50% less. See photo. Ordered door dash so can only rate sandwich.

Jamie Ireland

I went into the Subway at 8 :45 and asked for a #8. He said they don't have it anymore. I said ok I want a sandwich with the ingredients. He said I can't ring it up." I said the last two times I was here, they charged me for a rotisserie chicken and added bacon and extra cheese. Simple..its what the last two people did. He absolutely refused to make the sandwich and told me to go to Toganoxie's subway. He said they might make it for me. I'm not sure if he was closing up early and didn't want to make a sandwich or just couldn't figure out how to ring up a sandwich. I was so pisse that I lost my appetite and went home to write my first review. If I were the owner, I would get rid of that guy. You're losing money!

Food: 1

Service: 1

Yakin’ Mac

Rarely busy, has good service, offers an order online pickup option that is very convenient.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: B L T, Cookies

Deb

If I could rate this place in the negative - I would but it doesn’t allow that ! Whats the name of the white female crazed manager at this place ?she needs to be reported and fired immediately .I am certain the franchise owner has no idea how rude and disrespectful to customers she is .Apparently it wasn’t just me after you read all the terrible reviews -she Refused to give her name or the name of the district manager . I will NEVER go back to this location again -worst customer service by the manager I have ever encountered! . My advise - go down the street to Goodcents in Bonner . This manager is so rude and has no managerial skills what so ever . She needs to be fired immediately -also as far as having the supplies /food /condiments for a sandwich shop -no bread ? ,no tomatoes ?, no lettuce ? ,no mustard ? It’s a sandwich shop?….. how do they run out the necessities -oh -yeah -the manager orders those things …

Phyllis Smith

Great subs at reasonable

Atmosphere: 5

Food: 5

Service: 5

Eric Harter

Excellent service here at this subway !! I couldn’t be more satisfied with my experience! Way better than jimmy Johns I would say !!

Atmosphere: 5

Food: 5

Service: 5

Aiden Greer

Such a great place. Went in and got my order knocked out within 3 minutes. Way better than jimmy johns

Kid-friendliness: So kid friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian B M T, Spicy Italian, All-American Club, Roast Beef

William Brown

They took my money and canceled my order

Jessica Wisthoff

I was there about 8 o’clock on Saturday night. We just left the Renaissance Festival. I figured we’d stop and get some to eat. The place was packed. There was only one kid working and he was doing an amazing job for how swamped he was. He kept a cool head. He was back to back customers by his self. I don’t know how that poor kid did it kudos to you sir, and shame on the management for under staffing on a weeknight when such a big event was going on so close to that location.

Parking: It’s a small cramped parking lot

Atmosphere: 3

Food: 3

Service: 5

Bob Jeselnik

Clean and fast

Atmosphere: 5

Food: 5

Service: 5

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