Subway
15604 Pinehurst Dr #7, Bonner Springs
(913) 728-2527
Recent Reviews
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The new tokens make it easier to choose the ingredients. The attendant was very nice explaining and offering help of needed. The sandwiches were better than last time I had subway. (It wasn't the same place)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey & Ham
đ¨ Breaking News: The future is here, and it hates your custom sandwich dreams. đ¨
Imagine this: youâre hungry, youâre in a rush, and Subway greets you with⌠interactive antisocial kiosks. Yep, no human interaction, no âOh, you want double pickles but only on the left side of the bread?â Just a screen judging you silently as you try to build your oddly specific masterpiece.
And letâs talk about the soda betrayal. Default size: small. Really, Subway? Iâm over here slamming âDiet Coke,â staring at the tuna option just to see if the kiosk actually dares to summon an employee to honor my extra scoop request. Spoiler alert: it didnât feel confident.
This whole ordeal has me thinking: why stop at âEat Freshâ when we could pay $2 extra for a real person to take the order? Iâll call it the Express Lane for the Socially Inclined. But no, theyâd rather watch me descend into a Diet Coke-fueled rage spiral.
You know what? Iâm taking my XL drink needs to the gas station and sandwich down the road to Tongie. Subway, consider this your âformer customerâ sign-off. Cheers to the human touchâor lack thereof.
BTW, I think youâre paying your employees to make out in the back. Eww! Gross!
Atmosphere: 1
Food: 4
Service: 2
Theyâre nice but really skip out on the food now that we canât see them make it. I got 3 spinach leafs and maybe 10 lettuce slices
Atmosphere: 3
Food: 2
Service: 3
Long wait time.Served someone else that came in after me claiming that individual was there prior to me even after that person left the building. Unacceptable customer service from the employee.
This place messed up our order. Several ingredients were interchanged between the 2 sandwiches. Also bread was wrong on 1 Sub. I returned the sandwiches to the shop at 8:00 p.m. the kid said he couldn't refund it or make a new sandwich because we had taken a bite out of it. How are you supposed to know he messed it up until you take a bite of it?? Suggest you consider a different Subway. Returned folling day and workers called a manager and order was corrected. They request you bring bad order back with you.
Atmosphere: 3
Food: 3
Service: 3
I usually love the Subway tuna salad sub. Had one from Basehor location last week and it was light on tuna compared to othet locations. Ordered 50% more item this time and I had to double check that I didn't order 50% less. See photo. Ordered door dash so can only rate sandwich.
I went into the Subway at 8 :45 and asked for a #8. He said they don't have it anymore. I said ok I want a sandwich with the ingredients. He said I can't ring it up." I said the last two times I was here, they charged me for a rotisserie chicken and added bacon and extra cheese. Simple..its what the last two people did. He absolutely refused to make the sandwich and told me to go to Toganoxie's subway. He said they might make it for me. I'm not sure if he was closing up early and didn't want to make a sandwich or just couldn't figure out how to ring up a sandwich. I was so pisse that I lost my appetite and went home to write my first review. If I were the owner, I would get rid of that guy. You're losing money!
Food: 1
Service: 1
Rarely busy, has good service, offers an order online pickup option that is very convenient.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: B L T, Cookies
If I could rate this place in the negative - I would but it doesnât allow that ! Whats the name of the white female crazed manager at this place ?she needs to be reported and fired immediately .I am certain the franchise owner has no idea how rude and disrespectful to customers she is .Apparently it wasnât just me after you read all the terrible reviews -she Refused to give her name or the name of the district manager . I will NEVER go back to this location again -worst customer service by the manager I have ever encountered! . My advise - go down the street to Goodcents in Bonner . This manager is so rude and has no managerial skills what so ever . She needs to be fired immediately -also as far as having the supplies /food /condiments for a sandwich shop -no bread ? ,no tomatoes ?, no lettuce ? ,no mustard ? Itâs a sandwich shop?âŚ.. how do they run out the necessities -oh -yeah -the manager orders those things âŚ
Great subs at reasonable
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Excellent service here at this subway !! I couldnât be more satisfied with my experience! Way better than jimmy Johns I would say !!
Atmosphere: 5
Food: 5
Service: 5
Such a great place. Went in and got my order knocked out within 3 minutes. Way better than jimmy johns
Kid-friendliness: So kid friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T, Spicy Italian, All-American Club, Roast Beef
They took my money and canceled my order
I was there about 8 oâclock on Saturday night. We just left the Renaissance Festival. I figured weâd stop and get some to eat. The place was packed. There was only one kid working and he was doing an amazing job for how swamped he was. He kept a cool head. He was back to back customers by his self. I donât know how that poor kid did it kudos to you sir, and shame on the management for under staffing on a weeknight when such a big event was going on so close to that location.
Parking: Itâs a small cramped parking lot
Atmosphere: 3
Food: 3
Service: 5
Clean and fast
Atmosphere: 5
Food: 5
Service: 5
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