Wife just went through there ordered two Junior bacon and cheeseburgers, two baconators and two junior baconators got clear home here into independence and they quote forgot the baconators the most expensive thing we ordered called and we’ll if we drive back to coffeyville we can pick them up….. absolutely ridiculous to drive 40 miles round-trip because you messed up….. absolute JOKE
Atmosphere: 1
Food: 1
Service: 1
Cecilia “CC” Veenstra
I love Wendy's! The only thing I dont like about this Wendy's is the fact that you have to drive all the way around and try to find parking to wait for your food. Other than that this place is great!
Atmosphere: 5
Food: 5
Service: 5
Freemans Ways
Always check your order even if you have to wait forever to get it they will still mess it up.
Atmosphere: 4
Food: 5
Service: 3
Adam Smith
Slooooowwww service
Atmosphere: 1
Food: 1
Service: 1
Colton King
Would not let us order in drive thru, closed down line early even tho it was out to the road.
Atmosphere: 1
Food: 1
Service: 1
Easy E
They were out of everything, said they were waiting on a truck...I miss the hot and juicy days
Eric Pfister
Was a very bad experience will not ever return.
Food: 1
Service: 1
Faith Pippin
Honestly, I hate giving bad reviews. I typically only review if the service and place was excellent. I've avoided reviewing this place but today was awful. Both managers we've come across are incredibly rude not only to customers but their own employees. We love wendys and have been quite often and always get the same thing. Not once has our order been correct and we order very simple sandwiches. Half the time stuff is either missing or they purposely make your meal a mess if they're irritated at you. It's like pulling teeth to get them to give you damn dipping sauces too. It's not a huge deal but consistently are rude when you have to ask multiple times because they just don't listen. They sat for 2-3 minutes and argued about my sandwich out loud while waiting for my meal, because I asked for a different cheese. The fries are barely ever fresh just to add to the list. There is one worker that is often at the window and he is incredibly nice. He does his best but is surrounded by rude idiots in my opinion. It doesn't take long for coffevyille to ruin a place though I don't know why I expected different. The manager was frustrated one day due to orders being wrong (it was not the individual at the windows fault, it was those putting the orders together) yet in front of customers, yelled and told him he was wasting her time and she just couldn't deal with him right now and proceeded to move him away from the window and finish the order he was trying to take. I hate this place. But half the time love the food.
Atmosphere: 2
Food: 3
Service: 1
Vanessa Medina
Had an emergency to tend to and didn’t get to my food as quick as I’d have liked.
With that said, the food that was meant to be served “fresh” shouldn’t visibly have sprinkled cheese on top still after 5-10 mins any WARM plate should have easily melted that cheese.
I can microwave some fries right now and that shredded cheese wouldn’t be able to be picked from the entre.
To say the food is fresh is crazy.
I know it’s fast food, but it doesn’t need to be heated for less time because of that.
Horrible drive thru "lane", slow, and oddly expensive considering it 's Wendy's lol
Atmosphere: 1
Food: 2
Service: 2
Tiffany Goins
My husband and I both got regular nuggets. We order this a lot at places and expect to be pulled up. We got our nuggets and they were great until we got to the bottom, my husband had 4 spicy and I had 3 spicy. It seemed like they deliberately hid them.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Baconator
Ben R
Had to reassemble my burger. Employees were rude, they did not have straws or cheese. Will not come back without drastic changes
Atmosphere: 1
Food: 1
Service: 1
Brett Williston
Just don't. It's not worth it. Absolutely terrible service.
Atmosphere: 1
Food: 1
Service: 1
chris
This Wendy’s would be BETTER if they changed the General Manager that they have, who I’m assuming does the order for the things since they’re always OUT OF something! I feel bad for the staff they’re always running around and short staff, in result of that us the customers have to wait longer, it’s not fair for us and them! WENDY’S DO SOMETHING BEFORE YOU RUN OUT OF BUSINESS.
Awesome store
Atmosphere: 5
Food: 5
Service: 5
Wife just went through there ordered two Junior bacon and cheeseburgers, two baconators and two junior baconators got clear home here into independence and they quote forgot the baconators the most expensive thing we ordered called and we’ll if we drive back to coffeyville we can pick them up….. absolutely ridiculous to drive 40 miles round-trip because you messed up….. absolute JOKE
Atmosphere: 1
Food: 1
Service: 1
I love Wendy's! The only thing I dont like about this Wendy's is the fact that you have to drive all the way around and try to find parking to wait for your food. Other than that this place is great!
Atmosphere: 5
Food: 5
Service: 5
Always check your order even if you have to wait forever to get it they will still mess it up.
Atmosphere: 4
Food: 5
Service: 3
Slooooowwww service
Atmosphere: 1
Food: 1
Service: 1
Would not let us order in drive thru, closed down line early even tho it was out to the road.
Atmosphere: 1
Food: 1
Service: 1
They were out of everything, said they were waiting on a truck...I miss the hot and juicy days
Was a very bad experience will not ever return.
Food: 1
Service: 1
Honestly, I hate giving bad reviews. I typically only review if the service and place was excellent. I've avoided reviewing this place but today was awful. Both managers we've come across are incredibly rude not only to customers but their own employees. We love wendys and have been quite often and always get the same thing. Not once has our order been correct and we order very simple sandwiches. Half the time stuff is either missing or they purposely make your meal a mess if they're irritated at you. It's like pulling teeth to get them to give you damn dipping sauces too. It's not a huge deal but consistently are rude when you have to ask multiple times because they just don't listen. They sat for 2-3 minutes and argued about my sandwich out loud while waiting for my meal, because I asked for a different cheese. The fries are barely ever fresh just to add to the list. There is one worker that is often at the window and he is incredibly nice. He does his best but is surrounded by rude idiots in my opinion. It doesn't take long for coffevyille to ruin a place though I don't know why I expected different. The manager was frustrated one day due to orders being wrong (it was not the individual at the windows fault, it was those putting the orders together) yet in front of customers, yelled and told him he was wasting her time and she just couldn't deal with him right now and proceeded to move him away from the window and finish the order he was trying to take. I hate this place. But half the time love the food.
Atmosphere: 2
Food: 3
Service: 1
Had an emergency to tend to and didn’t get to my food as quick as I’d have liked.
With that said, the food that was meant to be served “fresh” shouldn’t visibly have sprinkled cheese on top still after 5-10 mins any WARM plate should have easily melted that cheese.
I can microwave some fries right now and that shredded cheese wouldn’t be able to be picked from the entre.
To say the food is fresh is crazy.
I know it’s fast food, but it doesn’t need to be heated for less time because of that.
Food: 1
Service: 3
Restaurantji Recommends
Horrible drive thru "lane", slow, and oddly expensive considering it 's Wendy's lol
Atmosphere: 1
Food: 2
Service: 2
My husband and I both got regular nuggets. We order this a lot at places and expect to be pulled up. We got our nuggets and they were great until we got to the bottom, my husband had 4 spicy and I had 3 spicy. It seemed like they deliberately hid them.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Baconator
Had to reassemble my burger. Employees were rude, they did not have straws or cheese. Will not come back without drastic changes
Atmosphere: 1
Food: 1
Service: 1
Just don't. It's not worth it. Absolutely terrible service.
Atmosphere: 1
Food: 1
Service: 1
This Wendy’s would be BETTER if they changed the General Manager that they have, who I’m assuming does the order for the things since they’re always OUT OF something! I feel bad for the staff they’re always running around and short staff, in result of that us the customers have to wait longer, it’s not fair for us and them! WENDY’S DO SOMETHING BEFORE YOU RUN OUT OF BUSINESS.
Atmosphere: 1
Food: 3
Service: 1
Loading...