The food taste great…. Once we got it. Service left a lot to be desired. Our waitress wasn’t very nice at all . We had to ask more than once to get refills . We left paying a 410.00 dollar bill for 9 people and she got a 63.00 tip to be not nice at all !!
Atmosphere: 3
Food: 5
Service: 1
Johnnie McCall
The service was ok but the hospitality was lacking. The fish and chips was the worst fish I have ever eaten! The fish was under cooked and had no flavor at all! I liked the fries and that’s about it.
Atmosphere: 1
Food: 1
Service: 3
Sylvia Harrison
The food has definitely gone downhill. I ordered the 14 oz ribeye and at least 4 oz of it was nothing but gristle. It had no flavor. Was cooked wrong. I really expected better from this place and it has been much better in the past. But it has gone down hill in a very short time. I don't think we will be back
Atmosphere: 3
Food: 3
Service: 3
Jim Tanis
Smoke smell from casino is very strong. Otherwise good food and a bar atmosphere.
Atmosphere: 3
Food: 5
Service: 5
Jim Churchman
I had the 14oz Ribeye and it was cooked the way I like. It was juicy and flavorful. The service was not great. Although not very busy I had to wait awhile before being acknowledged by a server. The service inattentive and wasn't very good. I had to ask for utensils once I was served.
I overheard other tables commenting on the poor service and someone else had to ask for utensils when served.
The food and atmosphere was good. The service... not good.
Atmosphere: 4
Food: 4
Service: 2
Dalton Rowe
I would give zero stars if I could, but it will not let me. We were served catfish with a hair rubber band fried to the side of the fillet. Management is the one who actually served the plate to us. Neither member of management seem to concerned and just laughed it off and said sorry. Will do better next time. The casino was unable to find a senior member of management that evening. Nobody seems to know who was in charge. I would recommend that you never eat anything from this casino. I will be reporting this to the health department after the holiday weekend.
Atmosphere: 1
Food: 1
Service: 1
Danielle Virgil
Menu on their website doesn’t match menu provided in restaurant. Since menu was different I had to ask what vegetarian options were available as I had already picked out my meal. Our waiter was fabulous but wasn’t sure what options were available. He went to ask Victor, whom I assume is a manger. Instead of Victor informing our waiter or coming to the table to explain my options, he stood by the staff computer area displaying poor customer service and setting a bad example for the employees. He told our waiter nothing is vegetarian (wrong), depends on food I don’t eat, and I shouldn’t have come to eat here. Other than Victor being rude our dinner was nice. Food was delicious and served quickly. I would recommend but not if you have dietary restrictions.
Atmosphere: 4
Food: 4
Service: 2
Ren Wisby
Hear its good, Never open in 4 visits. Better call first
Atmosphere: 3
Food: 3
Service: 3
Marva Harper
We ordered our meal for carry out as we stayed at the nearby hotel with our dog. Other than a little cooler than I had hoped, our food was a solid 4 stars!! I had the pork chop, that I ordered medium, and it was prepared perfectly!! My husband ordered the fried catfish, and other than not being served with lemon, he said it was good. Im sure had we eaten in the restaurant, both issues would have been handled immediately. Our salads were fresh and delicious! I recommend Fireside if you are visiting Dodge City.
Atmosphere: 4
Food: 4
Service: 4
Frances Rene Vogler
The food at this upscale dining restaurant is nicely prepared and offers adequate portions. And a wide variety for a gourmet experience.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bread Pudding, Country Fried Steak
Ok. I have no idea where bad reviews came from. I base alot of where eat on reviews. Was not going to eat here originally, but were tired after being on road ( in for a concert)and gave it a shot. We travel often and eat out. I have no problem leaving a bad review if bad. Same with exceptional and this was! The smiles and the service were great. We had the short ribs ravioli for supper. WOW! Wonderful!.... So tried breakfast brunch for Sunday. Same! All food wonderful and variety offered. No room for the 8$ whole lobster offer but looked great on other plates. Service top notch... I would stop here on road just to eat. Quite happy! Value for money was good. Ice tea was good and fresh. (I am sort of a nut with my ice tea.) Quite happy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dinner Menu, Lobster Brunch
Tammy Johnson
The food was great, the service was wonderful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dinner Menu
Deea Boese
We had the Airline chicken, the menu showed one side, waitress stated that it didn’t come with a side, tried to show her but still no side. Small serving and price was $$$. So will not go back!
Atmosphere: 2
Food: 1
Service: 2
Douglas
Sit down restaurant is inside and to the side of the bar. Food was good. They don't have soup spoons so I had to eat my soup with a tea spoon. Maybe that's how it was for the cowboys.
Atmosphere: 5
Food: 5
Service: 5
albert snyder
Despite being close 2 pm paid for the buffet and left a tip. The service was really lacking. The waiter acted like it was a problem serving us. Made me want my tip back even more. The food. The hot chicken was cold and dried out. The bacon that was on there was cold same with sausage. The scrambled eggs why green peppers or jalapenos? The prime rib was very raw and no seasoning. Everyone made us feel like it was time to go. Even if wanted more prime rib the guy took what was left to the back leaving a greasy trail to the kitchen. The ice cream was melting before I got it to the table. And half the toppings do not work at all. This nasty service and food all cost me 63.00. do not recommend this place to anyone.
The food taste great…. Once we got it. Service left a lot to be desired. Our waitress wasn’t very nice at all . We had to ask more than once to get refills . We left paying a 410.00 dollar bill for 9 people and she got a 63.00 tip to be not nice at all !!
Atmosphere: 3
Food: 5
Service: 1
The service was ok but the hospitality was lacking. The fish and chips was the worst fish I have ever eaten! The fish was under cooked and had no flavor at all! I liked the fries and that’s about it.
Atmosphere: 1
Food: 1
Service: 3
The food has definitely gone downhill. I ordered the 14 oz ribeye and at least 4 oz of it was nothing but gristle. It had no flavor. Was cooked wrong. I really expected better from this place and it has been much better in the past. But it has gone down hill in a very short time. I don't think we will be back
Atmosphere: 3
Food: 3
Service: 3
Smoke smell from casino is very strong. Otherwise good food and a bar atmosphere.
Atmosphere: 3
Food: 5
Service: 5
I had the 14oz Ribeye and it was cooked the way I like. It was juicy and flavorful.
The service was not great. Although not very busy I had to wait awhile before being acknowledged by a server. The service inattentive and wasn't very good. I had to ask for utensils once I was served.
I overheard other tables commenting on the poor service and someone else had to ask for utensils when served.
The food and atmosphere was good. The service... not good.
Atmosphere: 4
Food: 4
Service: 2
I would give zero stars if I could, but it will not let me. We were served catfish with a hair rubber band fried to the side of the fillet. Management is the one who actually served the plate to us. Neither member of management seem to concerned and just laughed it off and said sorry. Will do better next time. The casino was unable to find a senior member of management that evening. Nobody seems to know who was in charge. I would recommend that you never eat anything from this casino. I will be reporting this to the health department after the holiday weekend.
Atmosphere: 1
Food: 1
Service: 1
Menu on their website doesn’t match menu provided in restaurant. Since menu was different I had to ask what vegetarian options were available as I had already picked out my meal. Our waiter was fabulous but wasn’t sure what options were available. He went to ask Victor, whom I assume is a manger. Instead of Victor informing our waiter or coming to the table to explain my options, he stood by the staff computer area displaying poor customer service and setting a bad example for the employees. He told our waiter nothing is vegetarian (wrong), depends on food I don’t eat, and I shouldn’t have come to eat here. Other than Victor being rude our dinner was nice. Food was delicious and served quickly. I would recommend but not if you have dietary restrictions.
Atmosphere: 4
Food: 4
Service: 2
Hear its good, Never open in 4 visits. Better call first
Atmosphere: 3
Food: 3
Service: 3
We ordered our meal for carry out as we stayed at the nearby hotel with our dog. Other than a little cooler than I had hoped, our food was a solid 4 stars!! I had the pork chop, that I ordered medium, and it was prepared perfectly!! My husband ordered the fried catfish, and other than not being served with lemon, he said it was good. Im sure had we eaten in the restaurant, both issues would have been handled immediately.
Our salads were fresh and delicious!
I recommend Fireside if you are visiting Dodge City.
Atmosphere: 4
Food: 4
Service: 4
The food at this upscale dining restaurant is nicely prepared and offers adequate portions. And a wide variety for a gourmet experience.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bread Pudding, Country Fried Steak
Restaurantji Recommends
Ok. I have no idea where bad reviews came from. I base alot of where eat on reviews. Was not going to eat here originally, but were tired after being on road ( in for a concert)and gave it a shot. We travel often and eat out. I have no problem leaving a bad review if bad. Same with exceptional and this was! The smiles and the service were great. We had the short ribs ravioli for supper. WOW! Wonderful!.... So tried breakfast brunch for Sunday. Same! All food wonderful and variety offered. No room for the 8$ whole lobster offer but looked great on other plates. Service top notch... I would stop here on road just to eat. Quite happy! Value for money was good. Ice tea was good and fresh. (I am sort of a nut with my ice tea.) Quite happy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dinner Menu, Lobster Brunch
The food was great, the service was wonderful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dinner Menu
We had the Airline chicken, the menu showed one side, waitress stated that it didn’t come with a side, tried to show her but still no side. Small serving and price was $$$. So will not go back!
Atmosphere: 2
Food: 1
Service: 2
Sit down restaurant is inside and to the side of the bar. Food was good. They don't have soup spoons so I had to eat my soup with a tea spoon. Maybe that's how it was for the cowboys.
Atmosphere: 5
Food: 5
Service: 5
Despite being close 2 pm paid for the buffet and left a tip. The service was really lacking. The waiter acted like it was a problem serving us. Made me want my tip back even more. The food. The hot chicken was cold and dried out. The bacon that was on there was cold same with sausage. The scrambled eggs why green peppers or jalapenos? The prime rib was very raw and no seasoning. Everyone made us feel like it was time to go. Even if wanted more prime rib the guy took what was left to the back leaving a greasy trail to the kitchen. The ice cream was melting before I got it to the table. And half the toppings do not work at all. This nasty service and food all cost me 63.00. do not recommend this place to anyone.
Atmosphere: 1
Food: 1
Service: 1
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