Used to be good. Got pepperoni pizza that came with some pieces folded in half and tasted a little like fish….. I also ordered their garlic cheese sticks, which says it comes with 10 and I only got 5. I called to see if they had another incase they forgot to hand me it, but they said they only do 5 now. I let them know that it’s advertised for 10 online and I paid for 10, but they kept wanting to say they changed it to 5. #scam?
Elizabeth Houck
This is the way my food came. The pizza didn't have black olives on it. Look like they didn't care much about what they did.
Food: 1
Service: 1
Ori-aunna Humig
Horrible experience with pizza hut yesterday. We have a large family and we have pizza at least once a week. We always pay and tip well. However, the servers seemed to be clueless and we had to repeat our order multiple times and still, got some wrong items. The server came over to tell us our order was over $100 already.......yes, we know, it always is. We have 8 kids and 3 adults. Very seldomly do we eat out for under $100. The extra ice my sister order was melted in the hot, incredibly strong, undrinkable tea. And I had no ice at all in my hot, very strong undrinkable tea. We felt very rushed, and just sad that that's where we chose to spend our evening.
Atmosphere: 2
Food: 2
Service: 1
Donna Waters
Not pleased with service. Took over an hour to get our food. Wrong food was served.
Atmosphere: 3
Food: 3
Service: 1
Angela Lynes
The food was great, as great as Pizza Hut is now. The service was fantastic. The manager was quick with everything, knew her specials, got everything on our order correct. The only reason I'm marking down Atmosphere is the TV volume wouldn't work and the woman's bathroom was out of order. Other than that it was ok.
Atmosphere: 3
Food: 5
Service: 5
Andy Gee
Don’t care about the food, I don’t eat it. What I did receive was exceptional customer service. I appreciate your time and demeanor. Thank you sir.
Atmosphere: 5
Food: 5
Service: 5
Tamara Edwards
We ordered a hand tossed meat lovers and salad. There wasn't much salad, and our pizza came as thin crusted. I can remember when they used to have a pizza and salad buffet. This was hugely disappointing. I will go to Domino's next time. Service was okay.
Parking: We were the only customers, so plenty of parking.
Wheelchair accessibility: See above.
Atmosphere: 1
Food: 1
Service: 2
Connie Darnell
A group of 13 friends went for lunch, dine in. There was only one worker who was trying to take orders, answer the phone, get drinks, and cook pizzas. Ours and for call-ins. After over an hour we got food, and to his credit all at the same time. I don't blame him, he was doing the best he could under the circumstances. The 2 stars should not have a reflection on him personally. Has ElDorado thought about bringing back lunch Buffet? Salads? They need more help!
Atmosphere: 3
Food: 4
Service: 2
Joe Parks
The last two times I have ordered from here I’ve had to check to make sure everything was there and guess what it wasn’t but the delivery guy called in and made it right
Parking: Na
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Pepperoni Pizza
Rhiannon
I love pizza hut! I'm disappointed with my local though. Every single time I order, I don't get marinara with my cheese sticks, it's always a battle. I have to make the driver wait so I can check. It's impossible to get through to the store via a phone call. The drivers always seem to have a rude attitude, and I always tip well, so I don't understand that one. I've never tried dining in this store, so maybe that could be a better experience. But, it's just the way we do things.I don't recommend this particular store, and that's sad. Pizza Hut used to be THE place.Last night, in my big dinner box, the corner pieces of both pizzas had no toppings! I'm probably not ordering from them again, just tired of all the hassle. I've never once gotten a correct order, and I've been in this town for almost 5 years now. Do better please
I was disappointed, I hadn't had a black footrest ham sandwich for a couple years. They used to put a creamy Italian dressing on them. It was so good, but this time there was no dressing.
Atmosphere: 5
Food: 4
Service: 5
Catlin Marie
No drink refills the whole time we were there, and the first time we went in it was to find they close the lobby early
Atmosphere: 3
Food: 5
Service: 1
Danyiele Clift
We always enjoy the pizza and wings we receive. No bad experience yet.
Atmosphere: 5
Food: 5
Service: 5
Tami gregory
I was there for a birthday party, they brought our drinks, and the pizzas, and never checked on us. It wasn't until we were wrapping up the party did they even come check on anything and turned the fans on because it was getting warm in the room. The pizzas were ok not like they used to be. They were a bit flavorless.
Used to be good. Got pepperoni pizza that came with some pieces folded in half and tasted a little like fish….. I also ordered their garlic cheese sticks, which says it comes with 10 and I only got 5. I called to see if they had another incase they forgot to hand me it, but they said they only do 5 now. I let them know that it’s advertised for 10 online and I paid for 10, but they kept wanting to say they changed it to 5. #scam?
This is the way my food came. The pizza didn't have black olives on it. Look like they didn't care much about what they did.
Food: 1
Service: 1
Horrible experience with pizza hut yesterday. We have a large family and we have pizza at least once a week. We always pay and tip well. However, the servers seemed to be clueless and we had to repeat our order multiple times and still, got some wrong items. The server came over to tell us our order was over $100 already.......yes, we know, it always is. We have 8 kids and 3 adults. Very seldomly do we eat out for under $100. The extra ice my sister order was melted in the hot, incredibly strong, undrinkable tea. And I had no ice at all in my hot, very strong undrinkable tea. We felt very rushed, and just sad that that's where we chose to spend our evening.
Atmosphere: 2
Food: 2
Service: 1
Not pleased with service. Took over an hour to get our food. Wrong food was served.
Atmosphere: 3
Food: 3
Service: 1
The food was great, as great as Pizza Hut is now. The service was fantastic. The manager was quick with everything, knew her specials, got everything on our order correct.
The only reason I'm marking down Atmosphere is the TV volume wouldn't work and the woman's bathroom was out of order. Other than that it was ok.
Atmosphere: 3
Food: 5
Service: 5
Don’t care about the food, I don’t eat it. What I did receive was exceptional customer service. I appreciate your time and demeanor. Thank you sir.
Atmosphere: 5
Food: 5
Service: 5
We ordered a hand tossed meat lovers and salad. There wasn't much salad, and our pizza came as thin crusted. I can remember when they used to have a pizza and salad buffet. This was hugely disappointing. I will go to Domino's next time. Service was okay.
Parking: We were the only customers, so plenty of parking.
Wheelchair accessibility: See above.
Atmosphere: 1
Food: 1
Service: 2
A group of 13 friends went for lunch, dine in. There was only one worker who was trying to take orders, answer the phone, get drinks, and cook pizzas. Ours and for call-ins. After over an hour we got food, and to his credit all at the same time. I don't blame him, he was doing the best he could under the circumstances. The 2 stars should not have a reflection on him personally.
Has ElDorado thought about bringing back lunch Buffet? Salads? They need more help!
Atmosphere: 3
Food: 4
Service: 2
The last two times I have ordered from here I’ve had to check to make sure everything was there and guess what it wasn’t but the delivery guy called in and made it right
Parking: Na
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Pepperoni Pizza
I love pizza hut! I'm disappointed with my local though. Every single time I order, I don't get marinara with my cheese sticks, it's always a battle. I have to make the driver wait so I can check. It's impossible to get through to the store via a phone call. The drivers always seem to have a rude attitude, and I always tip well, so I don't understand that one. I've never tried dining in this store, so maybe that could be a better experience. But, it's just the way we do things.I don't recommend this particular store, and that's sad. Pizza Hut used to be THE place.Last night, in my big dinner box, the corner pieces of both pizzas had no toppings! I'm probably not ordering from them again, just tired of all the hassle. I've never once gotten a correct order, and I've been in this town for almost 5 years now. Do better please
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
very good meat lover thin crust pizza with jalapeno, but no ice, Dr pepper or clean knives show a lack of basic management.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Pepperoni Pizza, Meat Lovers Pizza
I was disappointed, I hadn't had a black footrest ham sandwich for a couple years. They used to put a creamy Italian dressing on them. It was so good, but this time there was no dressing.
Atmosphere: 5
Food: 4
Service: 5
No drink refills the whole time we were there, and the first time we went in it was to find they close the lobby early
Atmosphere: 3
Food: 5
Service: 1
We always enjoy the pizza and wings we receive. No bad experience yet.
Atmosphere: 5
Food: 5
Service: 5
I was there for a birthday party, they brought our drinks, and the pizzas, and never checked on us. It wasn't until we were wrapping up the party did they even come check on anything and turned the fans on because it was getting warm in the room. The pizzas were ok not like they used to be. They were a bit flavorless.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Pepperoni Pizza, Backyard BBQ Chicken Pizza, Cheese Pizza, Breadsticks
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