This is for the Subway at 1320 North Taylor Ave. in Garden City, KS. The service was exceptional. I will start out by saying that I had lost faith in the Subway brand for multiple reasons that i won't go into at this time and wasn't planning on ever going to another Subway again. My experience at this particular store tonight pretty much changed that perspective, or at least let's say gave me hope for the company. The 2 people who were working respectfully talked with me as a person rather than just leaving me to stand there as they where robotically preparing my sandwich. It was made PERFECTLY!!! Their demeanor was welcoming, hospitable, considerate, helpful, and passionate, among other things. Its been a while since I've been to Subway, and since than the menu has changed drastically. They made suggestions on what I might like based on what I use to eat there. To me that's customer service that goes above and beyond. It shows that they know their products and care both about their customers as well as their experience while at their store. The store was very clean; from the lobby, the restrooms, behind the counter area, and the beverage area. They also have the Subway Club which is nice way to reward repeat customers. Be sure to check that out. This particular Subway also does have a drive-thru for convience as well. I would definitely rate this particular Subway, five stars: hands down, without question! ⭐⭐⭐⭐⭐
Atmosphere: 5
Food: 5
Service: 5
Rainy Dayz
Portions are too small for the price you pay
Atmosphere: 3
Food: 1
Service: 3
Curtis Smith
Terrible workers, terrible customer service everyone had attitude doesn’t respect the value of hard earned money typical Subway workers
Atmosphere: 1
Food: 1
Service: 1
Abigail Castañon
Placed an online order for two sub sandwiches. Asked for extra lettuce and spinach on both sandwiches and not only were the sandwiches made piss poor, BOTH sandwiches came with hardly any of either. What is the point of having those options if the customer wont actually receive it? On top of it all, when I arrived to pick up order, the person in drive thru was curt and rude. I guess I’m just happy I didn’t pay extra I suppose.
Food: 1
Service: 1
Jeanne Gourley
The young men working there were awesome. I feel they were overwhelmed with having to cover Drive thru. Online and dine in. At the same time.!!! They handled it well. But not right to put that much pressure on 2 people. they need more help. And it was hot in there. I hope you pay them well. 10/2/24
To the two ladies who were working today around 1pm.... THANK YOU! THANK YOU for making a sandwich that was no longer posted on your menu, but exactly the way I like it! You both were so personable, but more than anything, willing to make both my husband and I happy as customers!!! We don't live here, but we were on our fourth day of very long travel. Between your service and the quality of the sandwiches, you made us want to come back when we pass through town again! Just know that we truly appreciate your efforts today!
Food: 5
Service: 5
Lisa Marie Harper
My sandwich was messed up. No mayo no oil and vinegar. very little vegetables when I ordered lots. I am getting to where I don't want to order because I know it will be messed up.
Atmosphere: 2
Food: 1
Service: 1
Tiffani Troulias
Would not let me get my sandwich they way I wanted it!!!!!!
Atmosphere: 1
Food: 5
Service: 1
Tyler Becker
Waited 35 mins in the drive threw before leaving never got to to order
Justice Van Meter
Not sure the go running the register knows how to bundle appropriately was charging individually on everything two adults 5 kids 75 dollars is absurd adults drank water no chips
This is for the Subway at 1320 North Taylor Ave. in Garden City, KS. The service was exceptional. I will start out by saying that I had lost faith in the Subway brand for multiple reasons that i won't go into at this time and wasn't planning on ever going to another Subway again. My experience at this particular store tonight pretty much changed that perspective, or at least let's say gave me hope for the company. The 2 people who were working respectfully talked with me as a person rather than just leaving me to stand there as they where robotically preparing my sandwich. It was made PERFECTLY!!! Their demeanor was welcoming, hospitable, considerate, helpful, and passionate, among other things. Its been a while since I've been to Subway, and since than the menu has changed drastically. They made suggestions on what I might like based on what I use to eat there. To me that's customer service that goes above and beyond. It shows that they know their products and care both about their customers as well as their experience while at their store. The store was very clean; from the lobby, the restrooms, behind the counter area, and the beverage area. They also have the Subway Club which is nice way to reward repeat customers. Be sure to check that out. This particular Subway also does have a drive-thru for convience as well. I would definitely rate this particular Subway, five stars: hands down, without question! ⭐⭐⭐⭐⭐
Atmosphere: 5
Food: 5
Service: 5
Portions are too small for the price you pay
Atmosphere: 3
Food: 1
Service: 3
Terrible workers, terrible customer service everyone had attitude doesn’t respect the value of hard earned money typical Subway workers
Atmosphere: 1
Food: 1
Service: 1
Placed an online order for two sub sandwiches. Asked for extra lettuce and spinach on both sandwiches and not only were the sandwiches made piss poor, BOTH sandwiches came with hardly any of either. What is the point of having those options if the customer wont actually receive it? On top of it all, when I arrived to pick up order, the person in drive thru was curt and rude. I guess I’m just happy I didn’t pay extra I suppose.
Food: 1
Service: 1
The young men working there were awesome. I feel they were overwhelmed with having to cover Drive thru. Online and dine in. At the same time.!!!
They handled it well. But not right to put that much pressure on 2 people.
they need more help. And it was hot in there. I hope you pay them well. 10/2/24
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club, Elite Chicken & Bacon Ranch
To the two ladies who were working today around 1pm.... THANK YOU! THANK YOU for making a sandwich that was no longer posted on your menu, but exactly the way I like it! You both were so personable, but more than anything, willing to make both my husband and I happy as customers!!! We don't live here, but we were on our fourth day of very long travel. Between your service and the quality of the sandwiches, you made us want to come back when we pass through town again! Just know that we truly appreciate your efforts today!
Food: 5
Service: 5
My sandwich was messed up. No mayo no oil and vinegar. very little vegetables when I ordered lots. I am getting to where I don't want to order because I know it will be messed up.
Atmosphere: 2
Food: 1
Service: 1
Would not let me get my sandwich they way I wanted it!!!!!!
Atmosphere: 1
Food: 5
Service: 1
Waited 35 mins in the drive threw before leaving never got to to order
Not sure the go running the register knows how to bundle appropriately was charging individually on everything two adults 5 kids 75 dollars is absurd adults drank water no chips
Atmosphere: 1
Food: 3
Service: 5
Restaurantji Recommends
Always helpful and friendly
Atmosphere: 5
Food: 5
Service: 5
Very nice and fast ?
Atmosphere: 5
Food: 5
Service: 5
Bathroom was out of paper towels and soap.Staff were slow and grumpy, probably been a rough day but attitude is still important in food service.
Atmosphere: 2
Food: 4
Service: 2
OrderWas fixed up quickly and it was great tasting. Amount of fixings was less then normal but still was
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Banana Peppers, Sandwich With
Great service and food. Best subway
Atmosphere: 5
Food: 5
Service: 5
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