I hadn’t been to KFC in a while really disappointed in the food quality. The biscuits were so hard that a microwave would even help them chicken taste like it’s been sitting there all day not worth your time and money.
Atmosphere: 2
Food: 1
Service: 2
Ashlee Welton
We haven't been here in a year so we figured we would give it another try. Huge mistake. We ordered through the mobile app thinking we could pick it up quickly. The inside was closed so we had to wait in a huge 20 minute line. The food was cold and the drink was watered down. So sad. Definitely learned from our mistake and won't be back.
Atmosphere: 1
Food: 1
Service: 1
Mary F
Terrible! Close early frequently but leave the Taco Bell side of the drive thru open. Took my pick up order placed online, sent confirmation with time it would be ready. Was to be ready at 8:53. They don't close till 9:30. When my husband showed up they said they closed the KFC side early due to staffing issues and had not made the order- BUT THEY TOOK OUR MONEY!! When I called they told me to go on the app and ask for our money back! TERRIBLE!! THANK YOU TO KFC CUSTOMER SERVICE FOR TAKING MY CALL AND REFUNDING MY MONEY!
Service: 1
Mark Johnson
What I have ordered delivery from this location. Both times my food was delivered 30 or more minutes late. When I inquired at the KFC location I was told it was their delivery partner, doordash, fault. When I contacted doordash I was told it was the KFC's fault for delaying the order. I would not recommend this location under any circumstances. They blame their delivery people the delivery people blame the store and nobody will take responsibility for the issues.
Food: 1
Service: 1
James “Dude” S.
Bought a bucket, and the chicken was really dry. It was almost like it was overcooked. This is the 2nd time I won't be back.
Food: 1
Service: 2
James
Bought a bucket, and the chicken was really dry. It was almost like it was overcooked. This is the 2nd time I won't be back.
Food: 1
Service: 2
Mike Bond
old dried out chicken, biscuits not baked and cole slaw was soured. Very disappointed.
Lauren Ingle
Went to KenTacoChicken in Gardner tonite. It was 6:55 pm and they were out of original and had no intention of making more. I was also going to get tacos for the kids. I don't know how this location even stays in business. We ordered the tacos first. Then I tried to order original chicken. She didn't offer to make some if I wanted to wait. They used to do that and I would have. I went rude. I announced "never mind" and spun around and walked out. I can't give stars for the food since I didn't get any. No stars for atmosphere. Zero customers inside or out. They might have more business if they had food. Won't be back anytime soon.
Service: 1
Cindy Watts
I came in at 6:30 for the Tuesday special 8piece for 10.00...first lady didn't understand me or I couldn't understand her...little English then she said be 30 minutes and I'll get wings if ok...I get this special alot it's 4drums and 4 thighs. I'll wait but not happy and I better not get a wings ...to be continued
Service has gone down hill since new management took over. Food is frequently cold and old on the Taco Bell and the kfc side. They don’t have some things you have at other kfc/Taco Bell’s. And the prices seem higher than other kfc/taco bells. Being generous with the 2 star review because they do at least get the order right.
Food: 2
Service: 2
Q. Public
The food had been sitting around a long time and was inedible. This place is terrible.
Atmosphere: 1
Food: 1
Service: 1
Courtney Barnett
Avoid this place at all costs! The staff stops making food a few hours before they close and you end up getting pieces of chicken that are the size of chicken nuggets in the bucket. Out of two buckets of chicken, there were only two pieces that were normal size. KFC should be ashamed and needs to retrain or fire this management. Don’t take orders if you’re not going to make food. Seems like common sense. I’ve reached out for a refund, but haven’t had any luck getting in touch with anyone. I never complain, but this was so absolutely insane! I’m a woman with super tiny hands and almost every piece was smaller than my palm.
Atmosphere: 1
Food: 1
Service: 1
lee eastling
Very good Kentucky Fried Chicken, had a taste for some and the Gardener Ks location took care of me! Will go back the next time I am in town.
Love the coleslaw
Atmosphere: 3
Food: 4
Service: 4
I hadn’t been to KFC in a while really disappointed in the food quality. The biscuits were so hard that a microwave would even help them chicken taste like it’s been sitting there all day not worth your time and money.
Atmosphere: 2
Food: 1
Service: 2
We haven't been here in a year so we figured we would give it another try. Huge mistake. We ordered through the mobile app thinking we could pick it up quickly. The inside was closed so we had to wait in a huge 20 minute line. The food was cold and the drink was watered down. So sad. Definitely learned from our mistake and won't be back.
Atmosphere: 1
Food: 1
Service: 1
Terrible! Close early frequently but leave the Taco Bell side of the drive thru open. Took my pick up order placed online, sent confirmation with time it would be ready. Was to be ready at 8:53. They don't close till 9:30. When my husband showed up they said they closed the KFC side early due to staffing issues and had not made the order- BUT THEY TOOK OUR MONEY!! When I called they told me to go on the app and ask for our money back! TERRIBLE!!
THANK YOU TO KFC CUSTOMER SERVICE FOR TAKING MY CALL AND REFUNDING MY MONEY!
Service: 1
What I have ordered delivery from this location. Both times my food was delivered 30 or more minutes late. When I inquired at the KFC location I was told it was their delivery partner, doordash, fault. When I contacted doordash I was told it was the KFC's fault for delaying the order. I would not recommend this location under any circumstances. They blame their delivery people the delivery people blame the store and nobody will take responsibility for the issues.
Food: 1
Service: 1
Bought a bucket, and the chicken was really dry. It was almost like it was overcooked. This is the 2nd time I won't be back.
Food: 1
Service: 2
Bought a bucket, and the chicken was really dry. It was almost like it was overcooked. This is the 2nd time I won't be back.
Food: 1
Service: 2
old dried out chicken, biscuits not baked and cole slaw was soured. Very disappointed.
Went to KenTacoChicken in Gardner tonite. It was 6:55 pm and they were out of original and had no intention of making more. I was also going to get tacos for the kids. I don't know how this location even stays in business. We ordered the tacos first. Then I tried to order original chicken. She didn't offer to make some if I wanted to wait. They used to do that and I would have.
I went rude. I announced "never mind" and spun around and walked out.
I can't give stars for the food since I didn't get any.
No stars for atmosphere. Zero customers inside or out. They might have more business if they had food.
Won't be back anytime soon.
Service: 1
I came in at 6:30 for the Tuesday special 8piece for 10.00...first lady didn't understand me or I couldn't understand her...little English then she said be 30 minutes and I'll get wings if ok...I get this special alot it's 4drums and 4 thighs. I'll wait but not happy and I better not get a wings ...to be continued
Restaurantji Recommends
Service has gone down hill since new management took over. Food is frequently cold and old on the Taco Bell and the kfc side. They don’t have some things you have at other kfc/Taco Bell’s. And the prices seem higher than other kfc/taco bells. Being generous with the 2 star review because they do at least get the order right.
Food: 2
Service: 2
The food had been sitting around a long time and was inedible. This place is terrible.
Atmosphere: 1
Food: 1
Service: 1
Avoid this place at all costs! The staff stops making food a few hours before they close and you end up getting pieces of chicken that are the size of chicken nuggets in the bucket. Out of two buckets of chicken, there were only two pieces that were normal size. KFC should be ashamed and needs to retrain or fire this management. Don’t take orders if you’re not going to make food. Seems like common sense. I’ve reached out for a refund, but haven’t had any luck getting in touch with anyone. I never complain, but this was so absolutely insane! I’m a woman with super tiny hands and almost every piece was smaller than my palm.
Atmosphere: 1
Food: 1
Service: 1
Very good Kentucky Fried Chicken, had a taste for some and the Gardener Ks location took care of me! Will go back the next time I am in town.
Atmosphere: 5
Food: 5
Service: 5
Fresh, tasty, only gave one ranch, two requested.
Atmosphere: 5
Food: 5
Service: 4
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