Long wait time in drive through or in store and terrible attitude from staff.
Atmosphere: 1
Food: 3
Service: 1
Damion Royse
Instead of listening front of store kid corrected me on what I wanted and doubled the meat on my reuben. $3 increase on the price for something I was trying to refuse. Ended up being a grossly sized and slimy sandwich.
I wish I had asked him why it's not possible to just make a reuben and not double the meat? Partially my fault for not being more stern and clear I did not want double meat. You'd think just saying it once would be enough.
Atmosphere: 1
Food: 1
Service: 1
SoupSounds Studios
Ive been coming here once every week for 3 years now. David and his crew are top notch. You wont dind a cleaner Arbys anywhere else. They greet me and alot of customers by their names. Were lucky to have them. 2 thumbs up
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Kenneth James
Didn't get any food here but Wendy's was out of lids and forks which is wild so I came over here let them know that Wendy's didn't have lids or forks and if they had any and they happily helped me out with some and shared a few laughs with me defiantly will be back here
Atmosphere: 5
Food: 4
Service: 5
James Weatherman
It was overall not a terrible visit. There were several tables that were dirty so ended up sitting in a table that was the 4th one we went to. Food was at least warm
Atmosphere: 3
Food: 3
Service: 3
TL H
It's an Arbys..
Recommended dishes: Roast Beef
Ruben Madrid.
Very nice people at 2pm today
Atmosphere: 5
Food: 5
Service: 5
April Thiessen
Very welcome and got to know more about the management
The food was coldAnd was missing components of the meal. Chicken bacon Swiss had no bacon and was cold, not just not hot, it was really cold. Tried calling the store but they wouldn't let me speak to the manager. Also the fries were cold and were the left overs of both crinkle cut and curley. I love Arby's food but will NEVER EAT AT THE GREAT BEND, KANSAS STORE AGAIN. I WILL ALSO ENCOURAGE EVERYONE I MEET OR KNOW TO AVOID THIS STORE ALSO.
MrKswildman
Update 4/26/24.Food and service really suck today, which is unusual. My server is for lack of words, not cut out for fast food. A trash truck would better be suited for him in my opinion. He didn't listen to what we was ordering, he messed up our order, we had to reorder food that was missing.VERY DISAPPOINTED TODAY!!
Atmosphere: 1
Food: 2
Service: 1
Charice Winter
Went through drive thru...food was cold, did not get our turnovers window worker was friendly but disorganized....took 20 minutes for food...
Food: 2
Service: 4
Meg TH
Food was ok if lukewarm the guy who took first order polite the girl who filled our app order was rude spoke in a snotty tone and stuck her gross hands all over the lid of the drinks she demanded we take when we stated we wanted to fill our own. We were informed THIS arbys does not allow that, when we asked about switching the items they were out of with something similar we were told to order something else and pay for it because they don't do that here! It's only 10 bucks but the bad attitude and our two full meals plus extra side and sauces crammed into a bag that would nor shut was just the cherry on top of this absolutely horrible experience.
Atmosphere: 2
Food: 3
Service: 1
Rebecca Evans
Haven't been to Arby's in years, but their fish is the best I've had. All their food is good and a very friendly staff there. Will definitely go back.
Parking: Plenty of room to park
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Corned Beef Reuben, Roast Turkey Ranch & Bacon Sandwich, Dr Pepper, Apple Turnover, Classic Chicken Club Wrap, Roast Chicken Entrée Salad, Arby's Signature Sandwiches, Roast Beef Gyro, Crispy Chicken Club Wrap, Crinkle Fries Large
Long wait time in drive through or in store and terrible attitude from staff.
Atmosphere: 1
Food: 3
Service: 1
Instead of listening front of store kid corrected me on what I wanted and doubled the meat on my reuben. $3 increase on the price for something I was trying to refuse. Ended up being a grossly sized and slimy sandwich.
I wish I had asked him why it's not possible to just make a reuben and not double the meat? Partially my fault for not being more stern and clear I did not want double meat. You'd think just saying it once would be enough.
Atmosphere: 1
Food: 1
Service: 1
Ive been coming here once every week for 3 years now. David and his crew are top notch. You wont dind a cleaner Arbys anywhere else.
They greet me and alot of customers by their names. Were lucky to have them. 2 thumbs up
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Didn't get any food here but Wendy's was out of lids and forks which is wild so I came over here let them know that Wendy's didn't have lids or forks and if they had any and they happily helped me out with some and shared a few laughs with me defiantly will be back here
Atmosphere: 5
Food: 4
Service: 5
It was overall not a terrible visit. There were several tables that were dirty so ended up sitting in a table that was the 4th one we went to. Food was at least warm
Atmosphere: 3
Food: 3
Service: 3
It's an Arbys..
Recommended dishes: Roast Beef
Very nice people at 2pm today
Atmosphere: 5
Food: 5
Service: 5
Very welcome and got to know more about the management
Atmosphere: 4
Food: 4
Service: 4
Good food,good service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Curly Fries, Arby's Signature Sandwiches, Roast Beef
Food was delicious Staff was well trained and the manager was very friendly made dinning there a great experience. A+++++
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food was coldAnd was missing components of the meal. Chicken bacon Swiss had no bacon and was cold, not just not hot, it was really cold. Tried calling the store but they wouldn't let me speak to the manager. Also the fries were cold and were the left overs of both crinkle cut and curley. I love Arby's food but will NEVER EAT AT THE GREAT BEND, KANSAS STORE AGAIN. I WILL ALSO ENCOURAGE EVERYONE I MEET OR KNOW TO AVOID THIS STORE ALSO.
Update 4/26/24.Food and service really suck today, which is unusual. My server is for lack of words, not cut out for fast food. A trash truck would better be suited for him in my opinion. He didn't listen to what we was ordering, he messed up our order, we had to reorder food that was missing.VERY DISAPPOINTED TODAY!!
Atmosphere: 1
Food: 2
Service: 1
Went through drive thru...food was cold, did not get our turnovers window worker was friendly but disorganized....took 20 minutes for food...
Food: 2
Service: 4
Food was ok if lukewarm the guy who took first order polite the girl who filled our app order was rude spoke in a snotty tone and stuck her gross hands all over the lid of the drinks she demanded we take when we stated we wanted to fill our own. We were informed THIS arbys does not allow that, when we asked about switching the items they were out of with something similar we were told to order something else and pay for it because they don't do that here! It's only 10 bucks but the bad attitude and our two full meals plus extra side and sauces crammed into a bag that would nor shut was just the cherry on top of this absolutely horrible experience.
Atmosphere: 2
Food: 3
Service: 1
Haven't been to Arby's in years, but their fish is the best I've had. All their food is good and a very friendly staff there. Will definitely go back.
Parking: Plenty of room to park
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Corned Beef Reuben, Roast Turkey Ranch & Bacon Sandwich, Dr Pepper, Apple Turnover, Classic Chicken Club Wrap, Roast Chicken Entrée Salad, Arby's Signature Sandwiches, Roast Beef Gyro, Crispy Chicken Club Wrap, Crinkle Fries Large
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