I refuse to order from this Subway ever again!!! EVERY time we order online (which is how I get amazing deals) they get our orders wrong & not a little wrong but totally wrong!!!!! Last week was the last straw, we ordered & as usual my order was wrong. So I called & the store closed 2 minutes ago the young man said he was the one who made it & argued that he made it right. So I said can you make me another one real quick since you've literally just closed because I had not ate that day (super busy day) & I was starving & I had nothing thawed out to make for dinner hence eating out. He was rude still & said no & I said wow really he said come in tomorrow & get a new one. So what am I supposed to do tonight since I spent so much already & you (employee) messed up my order. So the next afternoon I went in to get it made right, the young guy was the same kids that made it wrong last night. He started to make it the same way I had to remind him it was wrong this whole time he was so nasty nice & now like I said I refuse to pay that much money for something that's wrong every time!! Order at your own risk!!
Atmosphere: 5
Service: 1
Elizabeth C
Staff was ok. The girl who attended us was very monotone, thought it was just something against us, but as other customers arrived, she spoke to them the same way. It's was just an awkward experience.
Atmosphere: 1
Food: 4
Service: 4
Cole Wickham
had to pay for my mobile order again even tho we provided confirmation on site . and then wait for them to re-make it on the spot. as i see one of the employees eating my original sandwich. DONT WASTE YOUR TIME HERE
Atmosphere: 4
Food: 1
Service: 1
Brandon Burkett
Ordered a basic BMT online, got home and the sandwich was wrong. Drive 10 min back to store to let them know. Employee was non apologetic and a jerk about the sandwich. I even asked for a little extra meat because I had to drive all the way back and he said no. I would not recommend this location at all. I would recommend another sandwich chain. I won't be going back.
Food: 1
Service: 1
amy Hinton
This subway doesn't honor corporate policy and I would suggest driving to a different one for better customer service
Atmosphere: 1
Food: 1
Service: 1
Henry Gelwick
Went in to use coupon and now store policy is to make sure none of your sandwiches are covered under any coupons so last time I will go to waste money on a below average sub.
Atmosphere: 1
Food: 2
Service: 1
manbat *
Order process and sandwich options have changed from the old familiar names and process....but sandwiches are still good.
Atmosphere: 5
Food: 5
Service: 5
Kiyla Davis
I went there with my grandparents who are in their 70s and 80s and the girl who made our sandwich, Andie, I believe. Couldn’t completely tell because her name tag was on her hat and not visible at all. Had a tag that said “subway girls”. Anyway, she was rude and not empathetic at all. My grandpa hadn’t been to a subway in a while and wasn’t familiar with the options, when asked what bread he wanted he responded he didn’t know the options, she responded with attitude like it should have been obvious. When he didn’t hear and asked her to repeat the question she shouted at him again with attitude in her tone. She needs to work on her voice projection and her attitude problem, I’m not the first review to mention this. Entirely disappointed, and upset at the treatment.
Atmosphere: 2
Food: 4
Service: 1
Auvria Martinez
The girl working didn’t greet me when I entered or when I ordered all she said was what bread I said 2 American herb and cheese she only did one and when I asked about it she was real rude and said I didn’t hear you said that. didn’t ask me what cheese I want didn’t ask if I wanted chips or a drink and just told me my total
Atmosphere: 1
Food: 2
Service: 1
Isabella Turcotte
Had online order, the employee was so rude she didn’t even make eye contact.
Visited today to get a couple wraps and got a chicken salad and refused to put cheese on it and didn’t even ask if I’d pay extra for cheese. She wouldn’t heat up my second wrap I had gotten. This is the second time where customer service has been subpar.
Atmosphere: 2
Food: 3
Service: 1
Kostadin Nedev
It was disgusting! All the food is super spicy without a notice! Don't recommend it at all!
Alexis Black
Take your order elsewhere. Ordering a sandwhich is now a politcal move according to employees. Not worth the wait time especially when they can't be bothered to put the full order in the bag.
Atmosphere: 1
Food: 2
Service: 1
Arlo Bloom
We had ordered online and they hadn’t updated their inventory for the day and I had ordered meatballs (which they were out of) and they didn't tell me until I got there. But when I asked for a different sandwich, they told me that bc it was of less value than the one I had bought, which I said was fine, they couldn’t make anything different. we went back and fourth about it, which was already annoying enough, but when she finally relented to just giving me the different sandwich, instead of making what I had asked for previously, or even asking what “what was it you wanted again?” Or anything of the sort, she just glared at me. For like a solid 30 seconds. Which is not only rude, but incredibly ineffective as a way of communication and just wasted more of my time. She proceeded to then bark (and I hesitate to use that term, but its really the only description I have for the way she was speaking to me) every single question at me. The service was horrible, and all of this over the fact that their app said they had meatballs. Please learn how to empathize and speak to people. Its your job.
Service: 1
A Gallegos
We eat at this location often and customer service sucks most of the time. There's a girl who if having a bad day I guess she takes it out on the customers.she can be nice but theres been a few times she is rude. Today I went in to order and walked in and said hello and she looks up at me and sighs like I was bothering her.she didn't say a word then proceeds to put the bread up ignoring me. All while looking pissed. So I just left. After reading the reviews the manager doesn't seem to care.
I refuse to order from this Subway ever again!!! EVERY time we order online (which is how I get amazing deals) they get our orders wrong & not a little wrong but totally wrong!!!!! Last week was the last straw, we ordered & as usual my order was wrong. So I called & the store closed 2 minutes ago the young man said he was the one who made it & argued that he made it right. So I said can you make me another one real quick since you've literally just closed because I had not ate that day (super busy day) & I was starving & I had nothing thawed out to make for dinner hence eating out. He was rude still & said no & I said wow really he said come in tomorrow & get a new one. So what am I supposed to do tonight since I spent so much already & you (employee) messed up my order. So the next afternoon I went in to get it made right, the young guy was the same kids that made it wrong last night. He started to make it the same way I had to remind him it was wrong this whole time he was so nasty nice & now like I said I refuse to pay that much money for something that's wrong every time!! Order at your own risk!!
Atmosphere: 5
Service: 1
Staff was ok. The girl who attended us was very monotone, thought it was just something against us, but as other customers arrived, she spoke to them the same way. It's was just an awkward experience.
Atmosphere: 1
Food: 4
Service: 4
had to pay for my mobile order again even tho we provided confirmation on site . and then wait for them to re-make it on the spot. as i see one of the employees eating my original sandwich.
DONT WASTE YOUR TIME HERE
Atmosphere: 4
Food: 1
Service: 1
Ordered a basic BMT online, got home and the sandwich was wrong. Drive 10 min back to store to let them know. Employee was non apologetic and a jerk about the sandwich. I even asked for a little extra meat because I had to drive all the way back and he said no. I would not recommend this location at all. I would recommend another sandwich chain. I won't be going back.
Food: 1
Service: 1
This subway doesn't honor corporate policy and I would suggest driving to a different one for better customer service
Atmosphere: 1
Food: 1
Service: 1
Went in to use coupon and now store policy is to make sure none of your sandwiches are covered under any coupons so last time I will go to waste money on a below average sub.
Atmosphere: 1
Food: 2
Service: 1
Order process and sandwich options have changed from the old familiar names and process....but sandwiches are still good.
Atmosphere: 5
Food: 5
Service: 5
I went there with my grandparents who are in their 70s and 80s and the girl who made our sandwich, Andie, I believe. Couldn’t completely tell because her name tag was on her hat and not visible at all. Had a tag that said “subway girls”. Anyway, she was rude and not empathetic at all. My grandpa hadn’t been to a subway in a while and wasn’t familiar with the options, when asked what bread he wanted he responded he didn’t know the options, she responded with attitude like it should have been obvious. When he didn’t hear and asked her to repeat the question she shouted at him again with attitude in her tone. She needs to work on her voice projection and her attitude problem, I’m not the first review to mention this. Entirely disappointed, and upset at the treatment.
Atmosphere: 2
Food: 4
Service: 1
The girl working didn’t greet me when I entered or when I ordered all she said was what bread I said 2 American herb and cheese she only did one and when I asked about it she was real rude and said I didn’t hear you said that. didn’t ask me what cheese I want didn’t ask if I wanted chips or a drink and just told me my total
Atmosphere: 1
Food: 2
Service: 1
Had online order, the employee was so rude she didn’t even make eye contact.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Visited today to get a couple wraps and got a chicken salad and refused to put cheese on it and didn’t even ask if I’d pay extra for cheese. She wouldn’t heat up my second wrap I had gotten. This is the second time where customer service has been subpar.
Atmosphere: 2
Food: 3
Service: 1
It was disgusting! All the food is super spicy without a notice! Don't recommend it at all!
Take your order elsewhere. Ordering a sandwhich is now a politcal move according to employees. Not worth the wait time especially when they can't be bothered to put the full order in the bag.
Atmosphere: 1
Food: 2
Service: 1
We had ordered online and they hadn’t updated their inventory for the day and I had ordered meatballs (which they were out of) and they didn't tell me until I got there. But when I asked for a different sandwich, they told me that bc it was of less value than the one I had bought, which I said was fine, they couldn’t make anything different. we went back and fourth about it, which was already annoying enough, but when she finally relented to just giving me the different sandwich, instead of making what I had asked for previously, or even asking what “what was it you wanted again?” Or anything of the sort, she just glared at me. For like a solid 30 seconds. Which is not only rude, but incredibly ineffective as a way of communication and just wasted more of my time. She proceeded to then bark (and I hesitate to use that term, but its really the only description I have for the way she was speaking to me) every single question at me. The service was horrible, and all of this over the fact that their app said they had meatballs. Please learn how to empathize and speak to people. Its your job.
Service: 1
We eat at this location often and customer service sucks most of the time. There's a girl who if having a bad day I guess she takes it out on the customers.she can be nice but theres been a few times she is rude. Today I went in to order and walked in and said hello and she looks up at me and sighs like I was bothering her.she didn't say a word then proceeds to put the bread up ignoring me. All while looking pissed. So I just left. After reading the reviews the manager doesn't seem to care.
Atmosphere: 1
Food: 4
Service: 1
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