My husband and I had a great experience on our wedding day at this location. However this go around, it was a let down. We were not greeted when we walked through the door. The three that were working were willing to help other customers, and not us. After we paid for two cookie melts, and we waited for the amount of time a normal cookie melt would be made, which is a 15 minute bake time. When it came close to 30 minutes, I asked how much longer on the two cookie melts. All three employees rushed to the back, and one came out apologizing by saying “our timer froze, and the cookies over baked.” They offered to remake our order, however we declined and wanted a refund. They sincerely offered to get us something else for what we paid for, however with the lack of awareness and care for their customers, we didn’t want to stay much longer than what we paid for. We are sadly disappointed about this experience, and we won’t be coming back. We do commend them for wanting to make it right, however, the damage was done.
Stephanie Iniguez
I ate here over the weekend. This is probably some of the best ice cream I have ever had!!!
George G
Wonderful place!
Jenny Pollman
Absolutely love this cute little place. The ice cream was great. Stopped in after a softball tournament. If we make it back here again, we will definitely stop again.
Daniel Hess
Drove out here on a Sunday to try something new. Pleasantly surprised at the unique ice cream flavors.
Atmosphere: 5
Food: 5
Service: 5
Jed Hartter
Very nice ice cream shop!
Atmosphere: 5
Food: 5
Service: 5
StoneGem PATRIOT
We drove from Sabetha to visit your Icecream shop because we previously had thought it "Absolutely Wonderful" with great service. We arrived @ 9:15pm Aug 13. It looked open with people inside. It appeared as it always does when we arrived, so imagine my surprise when the door was locked. Inside a couple of fellows apparently "Shooting the breeze", so it appeared. We were snubbed. I'm sure that you understand where I'm coming from and where I'm going with this. It certainly doesn't appear that my "Long distance Patronage" mean much. I am aghast that things turned out this way. Maybe business is so good that loyalty doesn't matter. With the economy going in the direction that it is, I would think you would appreciate EXCELLENT customers more. $5 - $20 is an average Tip (only) left for servers. I am extremely disappointed. Ever heard the phrase, "This is going to leave a mark." I guaranty that, we will think twice before loading into the vehicle and driving cross country to your shop to spend my money again.
Atmosphere: 1
Food: 1
Service: 1
Jose Gauna
It’s good
Atmosphere: 5
Food: 5
Service: 5
Kindra Maze Howard
The Creamery is such an awesome ice cream shop! They have so many delicious choices! The shop itself is modern and clean. The atmosphere makes it a great place to be, especially when they have live music! We are lucky to have it in town!
Krista Wasinger
Great place! Just visited there recently and the two young men who were working were very friendly and professional to all the customers.
Fabulous ice cream and wonderful people in a fun atmosphere- LOVE The Hiawatha Creamery!
Donna Krebs
The ice cream is so good!!! So many flavors to pick from!! Great people working there too!!
Niki Boswell
A clean establishment to enjoy the yummiest of treats. The staff is great and service top notch.
Atmosphere: 5
Food: 5
Service: 5
Leah Watkins McPeak
Love this place! High-quality, delicious ice cream.
Beautiful atmosphere and helpful staff!
Harley Calhoon
The Hiawatha Creamery has the BEST ice cream, friendly staff and a great atmosphere to enjoy your sweet treat!! My favorite place to visit with family!
My husband and I had a great experience on our wedding day at this location. However this go around, it was a let down. We were not greeted when we walked through the door. The three that were working were willing to help other customers, and not us. After we paid for two cookie melts, and we waited for the amount of time a normal cookie melt would be made, which is a 15 minute bake time. When it came close to 30 minutes, I asked how much longer on the two cookie melts. All three employees rushed to the back, and one came out apologizing by saying “our timer froze, and the cookies over baked.” They offered to remake our order, however we declined and wanted a refund. They sincerely offered to get us something else for what we paid for, however with the lack of awareness and care for their customers, we didn’t want to stay much longer than what we paid for. We are sadly disappointed about this experience, and we won’t be coming back. We do commend them for wanting to make it right, however, the damage was done.
I ate here over the weekend. This is probably some of the best ice cream I have ever had!!!
Wonderful place!
Absolutely love this cute little place. The ice cream was great. Stopped in after a softball tournament. If we make it back here again, we will definitely stop again.
Drove out here on a Sunday to try something new. Pleasantly surprised at the unique ice cream flavors.
Atmosphere: 5
Food: 5
Service: 5
Very nice ice cream shop!
Atmosphere: 5
Food: 5
Service: 5
We drove from Sabetha to visit your Icecream shop because we previously had thought it "Absolutely Wonderful" with great service. We arrived @ 9:15pm Aug 13. It looked open with people inside. It appeared as it always does when we arrived, so imagine my surprise when the door was locked. Inside a couple of fellows apparently "Shooting the breeze", so it appeared. We were snubbed. I'm sure that you understand where I'm coming from and where I'm going with this. It certainly doesn't appear that my "Long distance Patronage" mean much. I am aghast that things turned out this way. Maybe business is so good that loyalty doesn't matter. With the economy going in the direction that it is, I would think you would appreciate EXCELLENT customers more. $5 - $20 is an average Tip (only) left for servers. I am extremely disappointed. Ever heard the phrase, "This is going to leave a mark." I guaranty that, we will think twice before loading into the vehicle and driving cross country to your shop to spend my money again.
Atmosphere: 1
Food: 1
Service: 1
It’s good
Atmosphere: 5
Food: 5
Service: 5
The Creamery is such an awesome ice cream shop! They have so many delicious choices! The shop itself is modern and clean. The atmosphere makes it a great place to be, especially when they have live music! We are lucky to have it in town!
Great place! Just visited there recently and the two young men who were working were very friendly and professional to all the customers.
Restaurantji Recommends
Fabulous ice cream and wonderful people in a fun atmosphere- LOVE The Hiawatha Creamery!
The ice cream is so good!!! So many flavors to pick from!! Great people working there too!!
A clean establishment to enjoy the yummiest of treats. The staff is great and service top notch.
Atmosphere: 5
Food: 5
Service: 5
Love this place! High-quality, delicious ice cream. Beautiful atmosphere and helpful staff!
The Hiawatha Creamery has the BEST ice cream, friendly staff and a great atmosphere to enjoy your sweet treat!! My favorite place to visit with family!
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