Dairy Queen Grill & Chill

915 W 4th St, Holton
(785) 364-3110

Recent Reviews

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Tim Kuhlman

Ordered a medium blizzard and a small ice cream cone through the drive through. Took exactly 28 minutes to get order through the drive through. I know a bus of students was here going into the dine in but there is a reason for a drive through. I seen other people go inside and come out with their order while we were in line. Hate say very very slow

Dyllan Engebretson

Two school busses full of kids in here and they crushed getting ppl thru the line with a smile on their face. On top of that the food came out fast, hot, and fresh.

Atmosphere: 5

Food: 5

Service: 5

Kyle Dishong

Waited 30 minutes in the drive through to pay for someone else's order and get a cold burger and fries and the lady at the windows was extremely rude. Don't go here.

Atmosphere: 1

Food: 1

Service: 1

Jade Dicks

Food was colorful on the plate.

Tera Bales

I just left and decided to go to Topeka. My family and I stood in line for 15 minutes not getting recognized or asked if we have been helped. The workers were more interested in talking to their friends or each other. Horrible Horrible service. That to me is not customer service whatsoever.

Atmosphere: 1

Service: 1

Kathleen Wesley

Awesome small town Dairy Queen ‼️ I've been eating here over 50 years 💕

Atmosphere: 5

Food: 5

Service: 5

Naomi DePlume

Worst dairy queen I've ever been to, not that that's saying much

Atmosphere: 1

Food: 1

Service: 1

Food Reviewer

I had a disappointing experience at Dairy Queen tonight around 8:30. The person taking my order at the drive-thru seemed distracted and difficult to hear. When I got to the window, I was greeted by an older woman who came across as short and impatient. I had to ask for my order to be repeated just to make sure it was right. It felt like the staff was more focused on closing than providing good customer service. After 8 PM, don’t expect much attention—they seem to ignore customers, rush you through the process, and speak so quietly or unclearly that you have to ask them to repeat themselves. On a positive note, the ice cream was still good.

Atmosphere: 1

Food: 3

Service: 1

Natalia May

I was driving through and decided to get a meal on my route to Texas.
I was waiting on my food, and the employee at the window forgot to give me my drink, and I didn’t realize until I was already 5 miles out.

The cheese curds and burger were really good, but after I paid, they closed the window instead of making sure I had everything and before I got my food.

Just stinks I have 7 more hours to drive and will have to pay to get a drink somewhere else.

Atmosphere: 1

Food: 5

Service: 2

Paulette Allensworth

I got chicken strips and fries and they were the worst I have ever eaten. Worse than the frozen ones from the grocery store. They were hard and tough and I couldn't even chew them. I will never eat there again. If I could give it a -5 stars I would

Atmosphere: 1

Food: 1

Service: 1

r houston

Stopped by 6/8/25 around 8:30pm and it was dirty and slow service. This place needs a health inspection. It was so gross. We were told no hot food with 6 people working. Even with 6 people it took a very long time to make simple ice cream cones. When we were told no hot food two boys were pretending to fight in the back area clearly not working. When we were leaving 4 staff went to get cups from the shed. Then two decided to hang out and talk afterwards. There was one worker doing her job. I wish I noticed her name because she did all the work and deserved a pat on the back. I can’t believe the rest have jobs. I’ve never had such a bad experience at a food place to leave a review. Please for the health of people clean your building. I wish I would have never spent money here.

Chris Ireland

This DQ has been so bad in the recent years I’m surprised it hasn’t been under some sort of investigation. The drive thru lines takes a minimal of 20 minutes and going inside is worse. The order board is always red with orders waiting so long they forget about them. It’s absolutely disgusting how terrible this DQ is.

Jen Paul Low

I ordered a dipped chocolate vanilla cone but Le'roy who took my order looked like he hadn't slept for a week. That's all fine because I saw on the receipt that he printed it correctly. But when he gave me my ice cream, he didn't even dip it and to make matters worse, i realized that the ice cream was chocolate flavour after he went back to dip it. I didn't want to waste food so I ate it. And they dipped my cone so horribly that it was leaking all over my hands

Mary Homewood

Fabulous!! As always. I've been going to this DQ. About 3 years, it has become my new favorite DQ!!

I got mine to go, so I didn't pay attention to the atmosphere it was clean, comfortable, fairly busy, however, no line. Yay me!!

Zach H

Drive thru order was fish sandwich plain. How do they screw that up? There's a reason why the grown man is working there I guess. Pretty bad when you can't even excell as a cook at DQ.

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