Ordered ahead online, for a set time the website allowed. Showed up right on time, was told they were swamped and needed 10-15 minutes. Half an hour later when I went in to check the status they had to look it up to find it, I overheard someone say "put that in NOW!" and AT THAT TIME put it in the oven, according to the lady who came to tell me where it was. 44 minutes late, after watching numerous cars arrive after and leave with their food before me, we received our order. It showed in the website that it was ready that entire time. The only time showing in the receipts, including the one printed when it was given to me, are the time or was ordered and the time it was supposed to be ready, NOT the time it was actually handed over. I get that it was the Super Bowl, and actually being made during it. I acknowledged that fact each time they pointed out they were busy. But they obviously forgot our order, and I never got any kind of apology, offer to make things right, or anything beyond using being busy as an excuse. I also know I was not the only customer who was waiting awhile on an order. If you can't guarantee your meals will be ready on time don't allow us to specify an exact time for pickup. Papa John's didn't allow orders earlier than 7pm, and our order was closer to that time than the 5:30 we ordered it for.
Atmosphere: 3
Food: 5
Service: 1
Sav Neher
We drive all the way across town to go to this location. 4th Street has disappointed us wayyy too many times. This location is always top notch. The pizzas even look like they have fresher ingredients. The employees have always been so friendly and they have never gotten our order wrong or forgot things. Thank you guys!
Sydney Lane
We used to like pizza hut but the quality has gone down. Other pizza places have way better pizza for half the price. Last time they get my money.
Sunshine Rosiland
Pizza ?
Atmosphere: 3
Food: 4
Service: 3
Autumn Kelley
When I order takeout the food was what I ordered, my food hot and entact, not like how I usually get my food when it's delivered, you know the cheese and toppings stuck to the top of the box. That wasn't the case here. The food arrived 2 min. early. Which I was surprised and impressed with the driver because it was dark outside & over here there is no lit areas it's totally pitch dark and the lot numbers are on this little piece of wood, really hard to see but I the driver found me no problem. Will order from there are again.
Atmosphere: 5
Food: 5
Service: 5
LeeAnn Whisler
Food was hot and fresh. The order was ready on time. The gentleman working made sure my order was complete. He then offered to carry it to my car.
Did you hear that this location does a buffet for lunch? Table for two dine in buffets. $10.99 x 2 + 2.99 x 2 for drinks. Total was $30. It's 12:15 in the middle of lunch rush even though it's not very busy. Probably 4 or 5 tables. Walk in and seated right away by our waitress. She was moving the whole time. She was a blonde younger lady and the only one we saw not sitting or just standing around. Why is this important? Well, when we walked in, the pizza and salad bar looked old. Lettuce was old, and you could tell from what pizza was up on the buffet that it had been sitting for a long time. How can you tell???? Just look at the cheese!!!! Horrible selection out of the 6 pizza spots put out. 2 were empty, one had a single slice of cheese, 2 were old peperoni, and 2 were old deluxe. I literally took some of the old pizza just to empty one, hoping they would put some fresh food out. I understand when it's busy and you're working hard sometimes you fall behind. But that's just the problem it wasn't busy, and I saw 2 ladies just chit chatting, and then I even saw them sit down at a table with another lady. Our waitress never stood around or sat down. I don't care if you sit down and slack off as long as your buffet is fresh and kept up. It definitely wasn't. I loved the buffet at Pizza Hut in Pratt Kansas. But this one in Hutchinson was the complete opposite. It's probably the worst pizza hut we have ever had and some of the worst food we ever had to pay for. ? Ken's pizza across the street is much better and includes a drink. Better selection, fresh food, better salad bar, and just kept up much better than this pizza hut. I would recommend the pizza ranch, Ken's pizza, Gambinos, and almost any other pizza place in Hutchinson before this one. We were so disappointed, and we definitely won't be back. Our younger blond waitress could tell we were far from happy. The other people that came in after us were going to eat the buffet before they looked at it and decided to order off the menu. Another couple behind us did what we did and just shook their heads. They decided to ask for a certain kind of pizza to be put out because it was awful. $30 for two people to eat nasty food. Pictures included. We strongly do not recommend this location! Our waitress was the youngest one working and the only one constantly moving. She deserves praise.
Atmosphere: 3
Food: 1
Service: 2
Bill D
The guy who said he was a manager was very Professional. He acted like he didn't care and the customer didn't matter.
Atmosphere: 1
Service: 1
Kelsey L
Friendly staff, gets my order correctly, and it’s hot and fresh upon pickup. What else can be said? Service is amazing
Had buffet for lunch. Good selection and price for quick bite
Atmosphere: 4
Food: 4
Service: 4
Matthew Packebush
Watch out for a white male with long blonde hair that is serving cold marinara sauce at Pizza Hut and at Little Caesars here in Hutchinson Kansas. What you will find out is that there will be someone's bodily fluids to the pizza along with cold marinara sauce. Does any restaurant serve breadsticks with cold marinara sauce? No they do not.
Atmosphere: 1
Food: 1
Service: 1
Lisa Davies
Get service, love the pizza and garlic cheese sticks (a meal in itself)
Vegetarian options: You can make any pizza, vegetarian or vegan
Kid-friendliness: Family oriented
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Cinnabon Mini Rolls, Cheese Stuffed Pizza, Side Salad, Pepperoni Pizza
Ordered ahead online, for a set time the website allowed. Showed up right on time, was told they were swamped and needed 10-15 minutes. Half an hour later when I went in to check the status they had to look it up to find it, I overheard someone say "put that in NOW!" and AT THAT TIME put it in the oven, according to the lady who came to tell me where it was.
44 minutes late, after watching numerous cars arrive after and leave with their food before me, we received our order. It showed in the website that it was ready that entire time. The only time showing in the receipts, including the one printed when it was given to me, are the time or was ordered and the time it was supposed to be ready, NOT the time it was actually handed over.
I get that it was the Super Bowl, and actually being made during it. I acknowledged that fact each time they pointed out they were busy. But they obviously forgot our order, and I never got any kind of apology, offer to make things right, or anything beyond using being busy as an excuse.
I also know I was not the only customer who was waiting awhile on an order. If you can't guarantee your meals will be ready on time don't allow us to specify an exact time for pickup. Papa John's didn't allow orders earlier than 7pm, and our order was closer to that time than the 5:30 we ordered it for.
Atmosphere: 3
Food: 5
Service: 1
We drive all the way across town to go to this location. 4th Street has disappointed us wayyy too many times. This location is always top notch. The pizzas even look like they have fresher ingredients. The employees have always been so friendly and they have never gotten our order wrong or forgot things. Thank you guys!
We used to like pizza hut but the quality has gone down. Other pizza places have way better pizza for half the price. Last time they get my money.
Pizza ?
Atmosphere: 3
Food: 4
Service: 3
When I order takeout the food was what I ordered, my food hot and entact, not like how I usually get my food when it's delivered, you know the cheese and toppings stuck to the top of the box. That wasn't the case here. The food arrived 2 min. early. Which I was surprised and impressed with the driver because it was dark outside & over here there is no lit areas it's totally pitch dark and the lot numbers are on this little piece of wood, really hard to see but I the driver found me no problem. Will order from there are again.
Atmosphere: 5
Food: 5
Service: 5
Food was hot and fresh. The order was ready on time. The gentleman working made sure my order was complete. He then offered to carry it to my car.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Cheese Stuffed Pizza, Oven-Baked Chicken Alfredo Pasta, Buffalo Chicken Pizza
Did you hear that this location does a buffet for lunch? Table for two dine in buffets. $10.99 x 2 + 2.99 x 2 for drinks. Total was $30. It's 12:15 in the middle of lunch rush even though it's not very busy. Probably 4 or 5 tables. Walk in and seated right away by our waitress. She was moving the whole time. She was a blonde younger lady and the only one we saw not sitting or just standing around. Why is this important? Well, when we walked in, the pizza and salad bar looked old. Lettuce was old, and you could tell from what pizza was up on the buffet that it had been sitting for a long time. How can you tell???? Just look at the cheese!!!! Horrible selection out of the 6 pizza spots put out. 2 were empty, one had a single slice of cheese, 2 were old peperoni, and 2 were old deluxe. I literally took some of the old pizza just to empty one, hoping they would put some fresh food out. I understand when it's busy and you're working hard sometimes you fall behind. But that's just the problem it wasn't busy, and I saw 2 ladies just chit chatting, and then I even saw them sit down at a table with another lady. Our waitress never stood around or sat down. I don't care if you sit down and slack off as long as your buffet is fresh and kept up. It definitely wasn't. I loved the buffet at Pizza Hut in Pratt Kansas. But this one in Hutchinson was the complete opposite. It's probably the worst pizza hut we have ever had and some of the worst food we ever had to pay for. ? Ken's pizza across the street is much better and includes a drink. Better selection, fresh food, better salad bar, and just kept up much better than this pizza hut. I would recommend the pizza ranch, Ken's pizza, Gambinos, and almost any other pizza place in Hutchinson before this one. We were so disappointed, and we definitely won't be back. Our younger blond waitress could tell we were far from happy. The other people that came in after us were going to eat the buffet before they looked at it and decided to order off the menu. Another couple behind us did what we did and just shook their heads. They decided to ask for a certain kind of pizza to be put out because it was awful. $30 for two people to eat nasty food. Pictures included. We strongly do not recommend this location! Our waitress was the youngest one working and the only one constantly moving. She deserves praise.
Atmosphere: 3
Food: 1
Service: 2
The guy who said he was a manager was very Professional. He acted like he didn't care and the customer didn't matter.
Atmosphere: 1
Service: 1
Friendly staff, gets my order correctly, and it’s hot and fresh upon pickup. What else can be said? Service is amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thin Pizza, Cheese Sticks, Pepperoni Pizza
Big New Yorker is primo! Order filled quickly and my favorite brisket pizza was perfectly prepared too!
Food: 5
Service: 5
Restaurantji Recommends
Had buffet for lunch. Good selection and price for quick bite
Atmosphere: 4
Food: 4
Service: 4
Watch out for a white male with long blonde hair that is serving cold marinara sauce at Pizza Hut and at Little Caesars here in Hutchinson Kansas. What you will find out is that there will be someone's bodily fluids to the pizza along with cold marinara sauce. Does any restaurant serve breadsticks with cold marinara sauce? No they do not.
Atmosphere: 1
Food: 1
Service: 1
Get service, love the pizza and garlic cheese sticks (a meal in itself)
Vegetarian options: You can make any pizza, vegetarian or vegan
Kid-friendliness: Family oriented
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Cinnabon Mini Rolls, Cheese Stuffed Pizza, Side Salad, Pepperoni Pizza
Great service and food! A+++
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
Got the thin crust. Excellent pizza
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