Not ordering from your restaurant if you're not going to honor coupons. Subway is not even remotely worth the outrageous prices you charge. The coupons are the literal only thing that keeps you in business.
Sarah Mendoza
So I usually don't complain but I did a online order at the 8th street subway the man working was new working by himself called and said he couldn't do either sandwich because they didn't have ingredients for a meatball sub. And the pepperoni wasn't cut and he didn't have white or Italian herb bread. I then had to wait 10 min for him to call someone to figure out had to refund my money.(which I'm unsure if done right) I Then called this store to ask if they could make either she said yes. So I quickly redid the order which said it would be ready at 905pm. So we drove to the store we got there early so I just got in line I know they can be busy so I just waited...At 912 it was my turn and a man walked in behind me. I was then told they were going to be helped before me because in person orders take precedent. So even though I had been in line for 15 min and I should have been able to pick up my order already I was told the man that just walked in would be helped before me. The person working already knew what had just happened to me at the other subway she knew I was having a horrible experience and continued to tell me to wait longer that the person arrived would be helped first. I would understand if I would have arrived at the same time as that person but I had been there 15 min already. I Have NEVER complained about a subway but tonight was AWFUL. TERRIBLE CUSTOMER SERVICE!!To top it off after we finally received our food our sandwiches weren't made as ordered. We still have not received the refund from the first store. It will be a LONG time if ever before I go back to either of these stores!! Especially the 24th and Main street in Hutchinson store!!
Atmosphere: 1
Food: 3
Service: 1
Bryan Ackley
Used to be one of my favorite places to get a quick bite, but it gets worse like every time I go, for what seems like years. Always out of stuff, less options, crappy service and/or attitude. Really wish we had a Jersey Mike’s they’re 1000% better
thane johnston
Great food
Atmosphere: 5
Food: 5
Service: 5
Ryan Manners
Hire more people. Got stuck in the drive through for a half hour. They were very nice but under staffed.
Atmosphere: 5
Food: 5
Service: 5
Julie Murphy
The tuna was yummy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coca-Cola Classic
Ezra Cazer
Me and my mom walked in at 9:14 and said they were closed when they close at 9:30 don't go
Jerry Larson
People were friendly it was a little busy. They worked together to get through the line. They passed sandwiches down to next station. Making it a little tough on me. 5 sandwiches me trying to keep all sandwiches correct with 3 people asking questions as sandwiches passed on to next.
Atmosphere: 3
Food: 4
Service: 4
Charles Kendall
Kathleen is amazing. Very nice, polite, and kid friendly. She should definitely run this store. My little Lexy lived her. Thank you Mrs Kathleen
Ghulam Shabbir
Fresh food and amazing service! Taylor is absolutely one of our favorite staff members. She is always polite and very friendly. Highly recommend eating here!! Best Subway to choose in Hutchinson, KS!
The sandwiches were good but they didn't put everything requested on it
Lynn Johnson
Consistent everywhere. However they seem to always be out of the Italian herb Parmesan cheese bread, at least at the last 4 locations we stopped at. Usually split a cold footlong Italian but lately been getting it heated. Tasty!
Not ordering from your restaurant if you're not going to honor coupons. Subway is not even remotely worth the outrageous prices you charge. The coupons are the literal only thing that keeps you in business.
So I usually don't complain but I did a online order at the 8th street subway the man working was new working by himself called and said he couldn't do either sandwich because they didn't have ingredients for a meatball sub. And the pepperoni wasn't cut and he didn't have white or Italian herb bread. I then had to wait 10 min for him to call someone to figure out had to refund my money.(which I'm unsure if done right) I Then called this store to ask if they could make either she said yes. So I quickly redid the order which said it would be ready at 905pm. So we drove to the store we got there early so I just got in line I know they can be busy so I just waited...At 912 it was my turn and a man walked in behind me. I was then told they were going to be helped before me because in person orders take precedent. So even though I had been in line for 15 min and I should have been able to pick up my order already I was told the man that just walked in would be helped before me. The person working already knew what had just happened to me at the other subway she knew I was having a horrible experience and continued to tell me to wait longer that the person arrived would be helped first. I would understand if I would have arrived at the same time as that person but I had been there 15 min already. I Have NEVER complained about a subway but tonight was AWFUL. TERRIBLE CUSTOMER SERVICE!!To top it off after we finally received our food our sandwiches weren't made as ordered. We still have not received the refund from the first store. It will be a LONG time if ever before I go back to either of these stores!! Especially the 24th and Main street in Hutchinson store!!
Atmosphere: 1
Food: 3
Service: 1
Used to be one of my favorite places to get a quick bite, but it gets worse like every time I go, for what seems like years. Always out of stuff, less options, crappy service and/or attitude. Really wish we had a Jersey Mike’s they’re 1000% better
Great food
Atmosphere: 5
Food: 5
Service: 5
Hire more people. Got stuck in the drive through for a half hour. They were very nice but under staffed.
Atmosphere: 5
Food: 5
Service: 5
The tuna was yummy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coca-Cola Classic
Me and my mom walked in at 9:14 and said they were closed when they close at 9:30 don't go
People were friendly it was a little busy. They worked together to get through the line. They passed sandwiches down to next station. Making it a little tough on me. 5 sandwiches me trying to keep all sandwiches correct with 3 people asking questions as sandwiches passed on to next.
Atmosphere: 3
Food: 4
Service: 4
Kathleen is amazing. Very nice, polite, and kid friendly. She should definitely run this store. My little Lexy lived her. Thank you Mrs Kathleen
Fresh food and amazing service! Taylor is absolutely one of our favorite staff members. She is always polite and very friendly. Highly recommend eating here!! Best Subway to choose in Hutchinson, KS!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Get rid of the touch screen to order.
Delicious food
Great sandwich’s
Atmosphere: 5
Food: 5
Service: 5
The sandwiches were good but they didn't put everything requested on it
Consistent everywhere. However they seem to always be out of the Italian herb Parmesan cheese bread, at least at the last 4 locations we stopped at. Usually split a cold footlong Italian but lately been getting it heated. Tasty!
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