Subway
1530 E 11th Ave, Hutchinson
(620) 662-7827
Recent Reviews
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Did an online order, got there to pick it up, and they were out of the bread I ordered. They were very apologetic and did a good job to correct the order and get it done as quickly as possible.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey
I still have subway on a five star but I had a very interesting experience today with my order not going through online through their app. I call the number, it goes to a different place and the first associate I talk to doesn't want anything to do with me . Did not give me the light of day. Another associate took the time to look at my order on my phone, put it together for me after talking to the manager. I daresay that associate needs a raise and a commendation. I didn't catch her name but she's either Hispanic or a light skinned African American. I will update with her name if I ever go back to that location...sure I will...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap
They are the worst I have ever had.
Atmosphere: 1
Food: 1
Service: 1
Good food and decent prices for a large order. The employees seemed like they wanted to be anywhere else and did not share a single smile. I guess with young kids that have to actually do work, that's what you get. There were no mistakes made though. The only other thing I disliked was there weren't any tables with more than 4 chairs so our option for our family of 5 was to either push tables together or sit at 2 separate tables.
Atmosphere: 4
Food: 5
Service: 3
We ordered online BIG MISTAKE... they don't read the orders obviously bc they just put whatever they want on the sandwiches not once but twice they have done this. Needless to say if you go there go in person and order your food otherwise you won't get the sandwiches you ordered. They need to learn to pay attention to each sandwich order for real.
Food: 1
Service: 1
Love the sandwiches!
Atmosphere: 4
Food: 5
Service: 4
ANTS ANTS ANTS!!! An ANT came crawling out of my sandwich! When I took it to register for refund another ant crawled out of my sandwich while laying on the counter then another ant went crawling across the counter while he was refunding me. What other bugs do you have? Clean it up!
Atmosphere: 1
Food: 1
Service: 4
The person helping the counter was extremely rude we were confused on what kind of bread was left (to be honest I didn’t look very closely) so we asked to have the other bread. Instead of saying it in calmer tone she snapped and said it’s all the same bread. Then she started to make our sandwich we asked her how her day was going and all we got was bad with a mean tone. All in all there’s no reason to act like that.
Vegetarian options: No
Pleasantly surprised by how good everything was today. Whoever was working tonight about 5pm deserves a good raise. 02/07/2024
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Raspberry Cheesecake, B L T, Subway Club
I used to love Subway. I really don't like the new menu. The last two times I ordered something and it didn't taste good. Love the fresh vegetables and the best cookies ever.
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
Couple employees were a little grumpy and rude but food was
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: The Philly, Elite Chicken & Bacon Ranch
I ordered 2 sandwiches for $10.69, they rang them up for $13,99, I told the cashier the price on the sign and she would not fix it because she said that's what it rang up at after both cashiers were very rude, took over 20 minutes to place the order and there was no one else there! Got the sandwiches home and they were not even right on the veggies. Will not be going back!
Atmosphere: 1
Food: 1
Service: 1
The Raspberry Cheesecake cookies are the best! My all time new favorite from there now!!
Atmosphere: 5
Food: 5
Service: 5
Waited in the drive thru for 20min there was no cars in the parking lost so I thought it would be quick, once she got my bread and meat and cheese it was anther 10min wait, the lady that took my order got the whole sandwich wrong, and charged me for 3 sandwiches, she had to get the manger to have it fixed, I’m not sure what was going on but I don’t see what took so long especially once she started my order. You would think she would get it right but she sadly didn’t, I think I’ll start going to the one on main from here on out because this isn’t the first time.
The music playing was 100% inappropriate for anyone to listen to.
Atmosphere: 1
Food: 4
Service: 4
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