Recommended dishes: Pup Cup Puppuccino, Iced Caramelicious
Taylor Rollins
Updating because the new crew and management is awful! They allow kids to disrespect customers and get mad when the paying customer tells the kid to chill out. I hope that they get the bad seeds out because a few bad ones can ruin the bunch. Also GM is kind to a point. Today she could have fixed a bad store experience with a peaceful convo to where I felt better because her employees did the most I shouldn't have reacted but, if she watched the cameras her 17 yr old employee was being the problem along with Ari. Mick and Ari earned the store 1 star EDIT REVIEW FROM A 5 STAR for poor customer service... in which i was told i was wrong because her employees came at me. Lol thats fine. 5 years I supported and today the GM made my choice to go elsewhere easier and from the conversation she does not care were a dime a dozen. Sad day for Scooters lost a loyal customer. It's OK though they won't care lol
Atmosphere: 1
Food: 3
Service: 1
Jeff Bennett
I didn't realize this place opened so early, now I can stop by before work!
Atmosphere: 5
Food: 5
Service: 5
Brittani Stout
I ordered on the app, very first time I even wanted to try scooters. I get there the whole system went down. I couldn't get the coffee. I called about a refund, they said it would be refunded, or credits. It's been almost half a week and I still haven't received any sort of refund. So I just wasted the money I had for coffee there when I could have just bought one somewhere else. When I call now no one answers the phone at all. So I feel like I got ripped off.
Atmosphere: 1
Food: 1
Service: 1
Raymond Nichols
Atmosphere was great as you stay in your car! There was a long line, but it moved quickly. The morning strudel and specialized coffee was great. The service could have been a SCOCHE better, thus the 4 stars, but it was because there was some confusion with our order and stuff. The young lady just got thrown off a tad. She recovered though...lols!
Atmosphere: 5
Food: 5
Service: 4
Christopher Russell
Fantastic service and great coffee
Atmosphere: 5
Food: 5
Service: 5
Jay Jader
Great place just wish they would have said Scoot on around.
Atmosphere: 5
Food: 5
Service: 5
H DNA
Wrong drink, they remade it again and still wrong drink.... maybe I need to bring crayons and draw pictures for them...
Atmosphere: 3
Food: 1
Service: 1
Ray's Random
Good place to get a hot cup coffee. It must be l,based on the line of cars in the morning.
The best coffee around the area but the place is at is very inconvenient
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: S'Mores, Red Bull Infusion, Iced Caramelicious
Mary Stewart
Ms. Rebecca has amazing customer service skills with her coffee making skills I see why she is the GM Thank you for your exceptional service ?
Atmosphere: 5
Food: 5
Service: 5
Travis Salts
Management was caught screaming, yelling names and trying to start a fight at the next door neighbor's business (seen it myself from my car in the parking lot) because of an incident caused by a guy who left the parking lot and wasn't even there. The place needs to fire and rehire new workers and management. It's such a great place for having horrible management and workers. It's a shame...
Atmosphere: 1
Food: 1
Service: 1
Mrs. Petri
I consistently went to Scooters, until the new app came out, and my account wouldn’t work.I finally gained access, and today, i tried them out again, due to having a reward to use.I ordered a Blended Carmelicious, and a sandwich. The drink didn’t have enough of the emulsifying base, and had ice chunks. I kindly and gently asked if it could be blended again, and add a pump of base.The girl in the window clarified my request, and proceeded to ask the barista to reblend it. To which the barista screamed, “I ALREADY DOUBLE BLENDED IT, then came to the window to tell me that she already did that.”She then proceeded to put my name on a running list of names of people who get their next drink free.I don’t want a free drink! I want the baristas to do their job correctly, and know the appropriate ratios of ingredients to use.I just want what I pay for. This Scooters is notorious for poor consistency, and terrible customer service.
Atmosphere: 2
Food: 3
Service: 2
Dottie Stimac
The service is great here and the employees are always friendly and kind, but the drive thru layout is becoming a problem for bigger vehicles. Two vehicles were parked in such a way that it was a tight squeeze to turn our vehicle to get our order. It was almost to the point where we had to stop and get out to get someone to move the cars. I would urge management to reconsider allowing vehicles to be parked here to avoid future accidents.
Always politest peeps.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pup Cup Puppuccino, Iced Caramelicious
Updating because the new crew and management is awful! They allow kids to disrespect customers and get mad when the paying customer tells the kid to chill out. I hope that they get the bad seeds out because a few bad ones can ruin the bunch. Also GM is kind to a point. Today she could have fixed a bad store experience with a peaceful convo to where I felt better because her employees did the most I shouldn't have reacted but, if she watched the cameras her 17 yr old employee was being the problem along with Ari. Mick and Ari earned the store 1 star EDIT REVIEW FROM A 5 STAR for poor customer service... in which i was told i was wrong because her employees came at me. Lol thats fine. 5 years I supported and today the GM made my choice to go elsewhere easier and from the conversation she does not care were a dime a dozen. Sad day for Scooters lost a loyal customer. It's OK though they won't care lol
Atmosphere: 1
Food: 3
Service: 1
I didn't realize this place opened so early, now I can stop by before work!
Atmosphere: 5
Food: 5
Service: 5
I ordered on the app, very first time I even wanted to try scooters. I get there the whole system went down. I couldn't get the coffee. I called about a refund, they said it would be refunded, or credits. It's been almost half a week and I still haven't received any sort of refund. So I just wasted the money I had for coffee there when I could have just bought one somewhere else. When I call now no one answers the phone at all. So I feel like I got ripped off.
Atmosphere: 1
Food: 1
Service: 1
Atmosphere was great as you stay in your car! There was a long line, but it moved quickly. The morning strudel and specialized coffee was great. The service could have been a SCOCHE better, thus the 4 stars, but it was because there was some confusion with our order and stuff. The young
lady just got thrown off a tad. She recovered though...lols!
Atmosphere: 5
Food: 5
Service: 4
Fantastic service and great coffee
Atmosphere: 5
Food: 5
Service: 5
Great place just wish they would have said Scoot on around.
Atmosphere: 5
Food: 5
Service: 5
Wrong drink, they remade it again and still wrong drink.... maybe I need to bring crayons and draw pictures for them...
Atmosphere: 3
Food: 1
Service: 1
Good place to get a hot cup coffee. It must be l,based on the line of cars in the morning.
Atmosphere: 5
Food: 5
Service: 5
Great customer service and prices
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The best coffee around the area but the place is at is very inconvenient
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: S'Mores, Red Bull Infusion, Iced Caramelicious
Ms. Rebecca has amazing customer service skills with her coffee making skills I see why she is the GM Thank you for your exceptional service ?
Atmosphere: 5
Food: 5
Service: 5
Management was caught screaming, yelling names and trying to start a fight at the next door neighbor's business (seen it myself from my car in the parking lot) because of an incident caused by a guy who left the parking lot and wasn't even there. The place needs to fire and rehire new workers and management. It's such a great place for having horrible management and workers. It's a shame...
Atmosphere: 1
Food: 1
Service: 1
I consistently went to Scooters, until the new app came out, and my account wouldn’t work.I finally gained access, and today, i tried them out again, due to having a reward to use.I ordered a Blended Carmelicious, and a sandwich. The drink didn’t have enough of the emulsifying base, and had ice chunks. I kindly and gently asked if it could be blended again, and add a pump of base.The girl in the window clarified my request, and proceeded to ask the barista to reblend it. To which the barista screamed, “I ALREADY DOUBLE BLENDED IT, then came to the window to tell me that she already did that.”She then proceeded to put my name on a running list of names of people who get their next drink free.I don’t want a free drink! I want the baristas to do their job correctly, and know the appropriate ratios of ingredients to use.I just want what I pay for. This Scooters is notorious for poor consistency, and terrible customer service.
Atmosphere: 2
Food: 3
Service: 2
The service is great here and the employees are always friendly and kind, but the drive thru layout is becoming a problem for bigger vehicles. Two vehicles were parked in such a way that it was a tight squeeze to turn our vehicle to get our order. It was almost to the point where we had to stop and get out to get someone to move the cars. I would urge management to reconsider allowing vehicles to be parked here to avoid future accidents.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Iced Caramelicious
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