Just because you say it with a smile doesn’t mean it’s the thing to say. We got drive through and ordered the drink we ordered the day before. My dad tried it and it was bitter/ tastes like plain coffee. We got a carmelicious with mocha flavoring and an extra shot. He had me taste it and sure enough no mocha or caramel flavor. We asked the woman if it had mocha or caramel she smiled and said “yes” we said it tasted like plain coffee, no sweetness whatsoever. While having an uncanny exaggerated smile she takes her head set off and said “I made your drink, I put two pumps of mocha AND I took your order, have a nice day.” If we are saying it doesn’t taste right why then say you made it yourself as if that means there is no mistakes? I was not about to argue or hold up a line of uncaffinated people so we left.
Food: 1
Service: 1
Hannah Husson
Everytime you go to scooters its about a 30 minute wait which isn't a problem the problem is you spend up to $10 for a coffee and 9 out of 10 times its not what you ordered and they remake it and its still not right. If you are going to wait that long and spend that much money the coffee should at least be what you ordered
Atmosphere: 1
Food: 1
Service: 1
Allyce Ansolini
My husband and I went there today for Veterans Day, both of us are veterans, both had our IDs ready and we were told only one free medium drink per car. This is sad because a lot of soldiers don’t have a vehicle and have to car pool with others and they weren’t able to their free Veterans Day drink. It also doesn’t say this in the Veterans Day post about the free coffee. The drink was also really strong for an iced white mocha. Not enough white mocha in it.
Atmosphere: 1
Food: 1
Service: 1
Kelly Simon
Super friendly, quick service and yummy coffee. Love my cinnamon lattes!
Atmosphere: 5
Food: 5
Service: 5
Dede 45
Dirty place. You know they don't clean their blenders when a macha tastes like coconut and mango. That's nasty. You know you do need to wash/rinse out kitchen equipment. Especially, if you are charging for a service.
Jules S
Eh.. ordered hot coffee but it was lukewarm at best. I’m sure the other drinks were better, but the regular coffee is just not good. Disappointing, but would probably try one of the flavored drinks if I ever came back. It won’t be my first choice for coffee
Books With Sara
Staff is always very friendly and efficient!
Food: 5
Service: 5
Recommended dishes: Iced Caramelicious
Nita D
The strawberry lemonade tasted like straight syrup with fake flavoring and no lemonade flavor, and when my friend asked for a remake, the barista openly mocked her like a toddler to the back and then refused to remake or swap it for something else. If basic courtesy is too much to ask here, the McDonald’s across the street might be a better fit for this kind of poor customer service.
Atmosphere: 1
Food: 1
Service: 1
D. Pops
I normally like to frequent cafes or sit down coffee shops. Scooters has good coffee and decent breakfast option as well as good service. As a drive thru coffee spot it's great. Would prefer some outdoor seating for those who enjoy coffee while relaxing
Atmosphere: 3
Food: 5
Service: 5
Kayleigh Quick
I personally really enjoy this scooters! The staff is always very kind and the drinks I get are always great! I did wanna say though everytime I’ve come through this past month my sandwich has been very cold in the middle. This is very disappointing because the everything bagel sandwich is my favorite and I feel like I’ve wasted about $20-$30 on cold sandwiches.
Was wrongfully uncharged for two drinks that normally cost around $13 whereas the worker charged me $20 while I was in uniform and it seemed like such a hassle for her to even give me my military discount.
Atmosphere: 1
Food: 3
Service: 1
Jacqueline Lingle
I have never had a bad experience here. The food and drinks are always amazing and the staff is super friendly!
Atmosphere: 5
Food: 5
Service: 5
Aaron Parker
I love the coffee. It's better than Starbucks in my opinion.
Atmosphere: 5
Food: 5
Service: 5
summerros3
Pretty disappointed usually love coming to scooters but the other day my family was down so I wanted to show them this place we ordered our two blenders with espresso had zero espresso in them then got to the window and I forgot one drink so they said yeah I can add it but you gotta go back to the back of the line so I had to drive out of the parking lot and then get back in the long line to wait kind of ridiculous as a former barista definitely am not coming back to this location.
Service: 1
Rosemary Dahlgren
it seemed like they were having issues with their speaker so someone was taking orders outside, so when he went inside, I figured everybody just had to continue pulling around the building. When he came back outside, my car was skipped and they kept taking orders for cars behind me when I get to the window I explained what happened and they wanted me to pull around and get back in line even though I had already been waiting in line. I re-explained that my car was shipped. Why would I need to go back in line when they’re the ones who skipped me during their service. She then said fine. She’ll go ahead and take my order, but then proceeded to give me the worst tasting coffee I’ve ever had at a scooters’s location in the wrong size. I didn’t insist on a different size because at that point they already didn’t want to help me so bringing that up. It was not gonna make the experience any better, I just won’t be back.
Just because you say it with a smile doesn’t mean it’s the thing to say. We got drive through and ordered the drink we ordered the day before. My dad tried it and it was bitter/ tastes like plain coffee. We got a carmelicious with mocha flavoring and an extra shot. He had me taste it and sure enough no mocha or caramel flavor. We asked the woman if it had mocha or caramel she smiled and said “yes” we said it tasted like plain coffee, no sweetness whatsoever. While having an uncanny exaggerated smile she takes her head set off and said “I made your drink, I put two pumps of mocha AND I took your order, have a nice day.” If we are saying it doesn’t taste right why then say you made it yourself as if that means there is no mistakes? I was not about to argue or hold up a line of uncaffinated people so we left.
Food: 1
Service: 1
Everytime you go to scooters its about a 30 minute wait which isn't a problem the problem is you spend up to $10 for a coffee and 9 out of 10 times its not what you ordered and they remake it and its still not right. If you are going to wait that long and spend that much money the coffee should at least be what you ordered
Atmosphere: 1
Food: 1
Service: 1
My husband and I went there today for Veterans Day, both of us are veterans, both had our IDs ready and we were told only one free medium drink per car. This is sad because a lot of soldiers don’t have a vehicle and have to car pool with others and they weren’t able to their free Veterans Day drink. It also doesn’t say this in the Veterans Day post about the free coffee. The drink was also really strong for an iced white mocha. Not enough white mocha in it.
Atmosphere: 1
Food: 1
Service: 1
Super friendly, quick service and yummy coffee. Love my cinnamon lattes!
Atmosphere: 5
Food: 5
Service: 5
Dirty place. You know they don't clean their blenders when a macha tastes like coconut and mango. That's nasty.
You know you do need to wash/rinse out kitchen equipment. Especially, if you are charging for a service.
Eh.. ordered hot coffee but it was lukewarm at best. I’m sure the other drinks were better, but the regular coffee is just not good. Disappointing, but would probably try one of the flavored drinks if I ever came back. It won’t be my first choice for coffee
Staff is always very friendly and efficient!
Food: 5
Service: 5
Recommended dishes: Iced Caramelicious
The strawberry lemonade tasted like straight syrup with fake flavoring and no lemonade flavor, and when my friend asked for a remake, the barista openly mocked her like a toddler to the back and then refused to remake or swap it for something else. If basic courtesy is too much to ask here, the McDonald’s across the street might be a better fit for this kind of poor customer service.
Atmosphere: 1
Food: 1
Service: 1
I normally like to frequent cafes or sit down coffee shops. Scooters has good coffee and decent breakfast option as well as good service. As a drive thru coffee spot it's great. Would prefer some outdoor seating for those who enjoy coffee while relaxing
Atmosphere: 3
Food: 5
Service: 5
I personally really enjoy this scooters! The staff is always very kind and the drinks I get are always great! I did wanna say though everytime I’ve come through this past month my sandwich has been very cold in the middle. This is very disappointing because the everything bagel sandwich is my favorite and I feel like I’ve wasted about $20-$30 on cold sandwiches.
Food: 3
Service: 5
Restaurantji Recommends
Was wrongfully uncharged for two drinks that normally cost around $13 whereas the worker charged me $20 while I was in uniform and it seemed like such a hassle for her to even give me my military discount.
Atmosphere: 1
Food: 3
Service: 1
I have never had a bad experience here. The food and drinks are always amazing and the staff is super friendly!
Atmosphere: 5
Food: 5
Service: 5
I love the coffee. It's better than Starbucks in my opinion.
Atmosphere: 5
Food: 5
Service: 5
Pretty disappointed usually love coming to scooters but the other day my family was down so I wanted to show them this place we ordered our two blenders with espresso had zero espresso in them then got to the window and I forgot one drink so they said yeah I can add it but you gotta go back to the back of the line so I had to drive out of the parking lot and then get back in the long line to wait kind of ridiculous as a former barista definitely am not coming back to this location.
Service: 1
it seemed like they were having issues with their speaker so someone was taking orders outside, so when he went inside, I figured everybody just had to continue pulling around the building. When he came back outside, my car was skipped and they kept taking orders for cars behind me when I get to the window I explained what happened and they wanted me to pull around and get back in line even though I had already been waiting in line. I re-explained that my car was shipped. Why would I need to go back in line when they’re the ones who skipped me during their service. She then said fine. She’ll go ahead and take my order, but then proceeded to give me the worst tasting coffee I’ve ever had at a scooters’s location in the wrong size. I didn’t insist on a different size because at that point they already didn’t want to help me so bringing that up. It was not gonna make the experience any better, I just won’t be back.
Atmosphere: 3
Food: 1
Service: 1
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