Arby's

291 N Main St, Lansing
(913) 727-2420

Recent Reviews

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Noel G

Save ur money place is Bunk or lazy night employee . Kitchen close it’s only 10

Atmosphere: 1

Food: 1

Service: 1

sandra corbitt

2nd time my gyros was cold, supposed to be warm. manger Kristen was very pleasant abt it but the rude day manager, dont know her name but old & unpleasant, hung up on me she very, very rude. No customer service arbys going to pot
Called later talked to a shift leader raven who was rude and didn't want to give her name. Said I dont know what you want me to do when telling her my food was cold.
.

Food: 1

Service: 1

Simeon Witte

Mobile order never works. Why even have it. Yall might be dumb af

Service: 1

Jessica Young

They always get my food out fast and the place is pretty clean. Mary always gives friendly service and does her best to make sure I'm happy with my order.

Atmosphere: 4

Food: 4

Service: 4

ArmyVet Retired

Went to arbies tonite since it's been awhile, now we understand why it's never crowded, we were the only customer at 715pm. Ordered a Ruben and roast beef sandwich classic, Ruben has no thousand island and was dry, roast beef cheese was horrible and not much on it. My root beer was not root beer, I couldn't even put a name on the soda and the fries were the scraps of whole fries, won't go back to this one again

Atmosphere: 1

Food: 1

Service: 4

Ena

Sorry guys but the manager doesn't care about her job and gets angry whenever customers come by. There was also a finger nail in one of the sandwiches. Floors are dirty too.

Rick Broyles

Arby's has improved considerably.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Apple Turnover, Loaded Curly Fries, Greek Gyro, Wagyu Beef Burger, Roast Beef, Classic Roast Beef, Big Cheesy Bacon Burger, Smokehouse Brisket Sandwich, Arby's Signature Sandwiches

Jacob Kappus

Went there last night and it took a while for them to get our order and the food turned out good after we got order and the drive thru person acted kinda rude

Sherry Gillespie

Waited at drive through ordering for over 5 mins. Proceeded to window, paid about a minute later. And then waited over another 5 minutes. Food was barely warm. Awful, will not go there again.

Food: 2

Service: 1

Angie Gonzalez

This is the first time I have hone into this store. It was clean and was well worked. The staff was friendly. My complaint is that i ordered a classic beef n cheddar meal to go. When I got to my destination about 10 minutes away, I opened my sandwich to find that there was literally maybe a couple drops of cheddar on the sandwich. Very disappointing! :( I cannot add pictures but did take some.

Atmosphere: 5

Food: 3

Service: 5

gary green

It’s just an Arby’s

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Roast Beef, Reuben, French Dip

Dave Barnett

Drive through attendant rude and unconcerned. It takes way too long to get the wrong order and missing items. I won't be back after 3 disappointing trips there

Atmosphere: 1

Food: 1

Service: 1

Carol Senato

Good food and fast service.
Always clean.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Roast Beef

Roxy Glasgow

The employee acted like we were bothering them when we wanted to get an order to go. Two of the people were sitting at the desk in the back and had to be told twice we were at the counter. Then when she took our order she didn't even speak to us. We got a shake that she made a mess out of and handed it to us.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Roast Beef

Terry

The manager here has been here for awhile, and she does a great job running the place. Today I went in and ordered my usual. I like my crinkle fries extra crispy. Laurn, a gorgeous young lady with beautiful black and blue braids, realized after she gave me my order that she'd given me the wrong fries. I honestly wouldn't have even noticed because my fries were pretty good. But she made a point to bring me the extra crispy ones to my table and apologized for the mix-up.

In today's world this level of service is above and beyond and is deserving of recognition.

Good job!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef

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