Arby's

291 N Main St, Lansing
(913) 430-6166

Recent Reviews

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chuck stein

I have tried the get food from this store four time this month drive thus closed sit there no service. But this week stopped at 4pm wanted roast beef sandwiches walk inside to order there was a guy waiting there. We called for 20 mins Noone waited on us. A older lady walked out from back walked by us went outside walk in passed us by too back. And I walked and will never go back again. And I look at reviews and I see the same thing going on.How can the review food if Noone takes the order.

Service: 1

Tami Clanton

Finally decided to eat lunch and picked Arby's.
The restaurant and parking lot were very clean including the restroom.
We were assisted by Raven who has outstanding customer service skills.
We received great food in a timely fashion.
Great food with a great price.
Will recommend this location and we will definitely be back.
Thank you again Raven and Arby's for this quick and amazing lunch.

Atmosphere: 5

Food: 5

Service: 5

David Gomez

Loved the food and the guy who took our order he was so polite and even said have a great day when we left.

Atmosphere: 4

Food: 5

Service: 5

Taylor Valdez

Sent my Husband because I've been craving the sauce and he specifically ordered my sandwich and fries and a handful of sauce and they give two. I'm pregnant and all I wanted was some sauce but they wanna be stingy like the sauce comes out their paycheck

Mac McFerrin

Marry just gave one of the best experiences have had at an Arby's. Wonderful service.

Atmosphere: 5

Food: 5

Service: 5

Noel G

Save ur money place is Bunk or lazy night employee . Kitchen close it’s only 10

Atmosphere: 1

Food: 1

Service: 1

sandra corbitt

2nd time my gyros was cold, supposed to be warm. manger Kristen was very pleasant abt it but the rude day manager, dont know her name but old & unpleasant, hung up on me she very, very rude. No customer service arbys going to pot
Called later talked to a shift leader raven who was rude and didn't want to give her name. Said I dont know what you want me to do when telling her my food was cold.
.

Food: 1

Service: 1

Simeon Witte

Mobile order never works. Why even have it. Yall might be dumb af

Service: 1

Jessica Young

They always get my food out fast and the place is pretty clean. Mary always gives friendly service and does her best to make sure I'm happy with my order.

Atmosphere: 4

Food: 4

Service: 4

ArmyVet Retired

Went to arbies tonite since it's been awhile, now we understand why it's never crowded, we were the only customer at 715pm. Ordered a Ruben and roast beef sandwich classic, Ruben has no thousand island and was dry, roast beef cheese was horrible and not much on it. My root beer was not root beer, I couldn't even put a name on the soda and the fries were the scraps of whole fries, won't go back to this one again

Atmosphere: 1

Food: 1

Service: 4

Ena

Sorry guys but the manager doesn't care about her job and gets angry whenever customers come by. There was also a finger nail in one of the sandwiches. Floors are dirty too.

Rick Broyles

Arby's has improved considerably.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Apple Turnover, Loaded Curly Fries, Greek Gyro, Wagyu Beef Burger, Roast Beef, Classic Roast Beef, Big Cheesy Bacon Burger, Smokehouse Brisket Sandwich, Arby's Signature Sandwiches

Jacob Kappus

Went there last night and it took a while for them to get our order and the food turned out good after we got order and the drive thru person acted kinda rude

Sherry Gillespie

Waited at drive through ordering for over 5 mins. Proceeded to window, paid about a minute later. And then waited over another 5 minutes. Food was barely warm. Awful, will not go there again.

Food: 2

Service: 1

Angie Gonzalez

This is the first time I have hone into this store. It was clean and was well worked. The staff was friendly. My complaint is that i ordered a classic beef n cheddar meal to go. When I got to my destination about 10 minutes away, I opened my sandwich to find that there was literally maybe a couple drops of cheddar on the sandwich. Very disappointing! :( I cannot add pictures but did take some.

Atmosphere: 5

Food: 3

Service: 5

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