We used to enjoy the lunch buffet ( lansing ks)but today, May 1, 2025 it was the most pitiful display of dried out, non-appealing pizza we have ever seen. Only one time during our lunch time visit did we see a warm pizza come out. TERRIBLE!
E. Michelle
Clean. The staff are always nice. Food arrives to table in about 30 minutes. Never really crowded, so a good place to go if you aren't big on people.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Personal Pan Pizza
Lonnie McDonald
Pizza Hut Lansing Kansas
As normal I start my review by taking pictures of the outside and then the inside as I walk in.
Upon reaching the seating sign the lady ( Teri I believe) look seriously upset that I was taking pictures and abruptly asked me why I was taking pictures of everything in her Pizza Hut. I politely told her that I was going to do a google review.
She was not polite when she seated me or when she took my order. Then I watched as she started telling customers as they came in that she was upset that I was taking pictures - one customer seemed unconcerned about the review.
While she said all the right things the vibe was not good. You know the vibe… I’m being polite by saying the right things even thought I’m unhappy.
I tried to calm her a bit a couple times telling her years ago I used to work in management for Pizza Hut. She refused any engagement.
Now to my normal review. The parking lot had good parking and handicap parking. The lot and the south side of the building entry walk up need power washed. The exterior building was presentable.
Walking in the entry floor had foot prints and smears as you would expect a floor to have with a mop that wasn’t clean. The baseboard also exhibited soil build up.
Part of the dinning area was blocked off and stacks of pizza to go boxes were stacked in customer view.
The carpet was dirty and there were spills on the carpet close to the salad-bar. The bench seats at the table had torn vinyl. Sitting at the table I viewed debris on the window sill and greasy smears all over the wall adjacent to the bathroom entry.
I also could see the vents in the ceiling were extremely dirty.
The back area certainly also could be cleaner and more orderly.
The bathroom was not clean which included sticky thick dusty stuck to the walls by the tool. All the floor trim area had mop build up.
I ordered breadsticks and a drink. The drink was the only perfect thing in the experience. The bread sticks were overdone as you will see in the pictures the darker hue verses the color Pizza normally accepts.
Over all experience - unprofessional employee Very Dirty facility and unacceptable food by Pizza Hut standards.
Parking: Plenty of parking.
Wheelchair accessibility: Yes
Atmosphere: 1
Food: 2
Service: 1
Matt Hapke
Hours are til 10. Doors are locked. Par for the course in Lansing/Leavenworth.
Atmosphere: 1
Food: 1
Service: 1
Busy Beever
Pretty good food on the buffet and great service. Those folks were working hard and moving fast. We appreciate you guys and thank you for feeding our team today.
Robert Dorsey
I really wish I could show you all the pizza I spent $ 26.00 for. I will never go back to the pizza hut.
Aaron Murry
Called for information and the lady who answered was very rude and hung up.
Atmosphere: 1
Food: 1
Service: 2
Kaylin Grisham
Patrick was our server this afternoon and he was AMAZING! He was super attentive and informative. The tables were clean as well as the resturaunt. Our food came out very fast, and it was delicious! By far the best pizza hut I've ever had. We will be returning without a doubt!
Kid-friendliness: Large spacious booths and casual environment, low stim environment made it great for our kiddo.
I came to have the pizza buffet with my two young daughters as a treat for lunch. The buffet was still set up, but I was told I would have to order off the menu because the buffet closes at 1pm. The time was 1:10. We wouldn't have been able to eat more than was available, no extra food would have been needed to be made.Instead, I turned around and kept my money. The owner or manager needs to do a training on this issue. Money shouldn't be walking out the door ever for any reason. That buffet should be open as long as it's set up. I wasn't an hour late. The buffet wasn't put away. Take my money!
Patrick was FANTASTIC!!! Best service I’ve had in 2 years. I will continue to come to this Pizza Hut solely based on the experience that Patrick gave my family this evening.. Thank you, Patrick!!!
Atmosphere: 5
Food: 5
Service: 5
Kimberly Fiedler (Skimmer)
We did not receive what we ordered. We ordered a 8 pc boneless Buffalo wing and got a 6 pc bone in something. We ordered a medium pepperoni lovers with extra onion and the pizza did not have much pepperoni or not extra onion. The personal super supreme that we ordered was perfect. I would not recommend ordering from this place again.
The waiting staff here was phenomenal. Perfectly on top of getting empty plates and refills when needed while not being interruptive in the slightest. The pizza on the buffet was always well stocked with new pizza and breadsticks. The one big draw back is the size of the buffet. But if your not going for the buffet absolutely suggest this pizza hut staff is great pizza was well made and the restaurant it's self was clean.
We used to enjoy the lunch buffet ( lansing ks)but today, May 1, 2025 it was the most pitiful display of dried out, non-appealing pizza we have ever seen. Only one time during our lunch time visit did we see a warm pizza come out. TERRIBLE!
Clean. The staff are always nice. Food arrives to table in about 30 minutes. Never really crowded, so a good place to go if you aren't big on people.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Personal Pan Pizza
Pizza Hut Lansing Kansas
As normal I start my review by taking pictures of the outside and then the inside as I walk in.
Upon reaching the seating sign the lady ( Teri I believe) look seriously upset that I was taking pictures and abruptly asked me why I was taking pictures of everything in her Pizza Hut. I politely told her that I was going to do a google review.
She was not polite when she seated me or when she took my order. Then I watched as she started telling customers as they came in that she was upset that I was taking pictures - one customer seemed unconcerned about the review.
While she said all the right things the vibe was not good. You know the vibe… I’m being polite by saying the right things even thought I’m unhappy.
I tried to calm her a bit a couple times telling her years ago I used to work in management for Pizza Hut. She refused any engagement.
Now to my normal review.
The parking lot had good parking and handicap parking. The lot and the south side of the building entry walk up need power washed. The exterior building was presentable.
Walking in the entry floor had foot prints and smears as you would expect a floor to have with a mop that wasn’t clean. The baseboard also exhibited soil build up.
Part of the dinning area was blocked off and stacks of pizza to go boxes were stacked in customer view.
The carpet was dirty and there were spills on the carpet close to the salad-bar. The bench seats at the table had torn vinyl. Sitting at the table I viewed debris on the window sill and greasy smears all over the wall adjacent to the bathroom entry.
I also could see the vents in the ceiling were extremely dirty.
The back area certainly also could be cleaner and more orderly.
The bathroom was not clean which included sticky thick dusty stuck to the walls by the tool. All the floor trim area had mop build up.
I ordered breadsticks and a drink. The drink was the only perfect thing in the experience. The bread sticks were overdone as you will see in the pictures the darker hue verses the color Pizza normally accepts.
Over all experience - unprofessional employee
Very Dirty facility and unacceptable food by Pizza Hut standards.
Parking: Plenty of parking.
Wheelchair accessibility: Yes
Atmosphere: 1
Food: 2
Service: 1
Hours are til 10. Doors are locked. Par for the course in Lansing/Leavenworth.
Atmosphere: 1
Food: 1
Service: 1
Pretty good food on the buffet and great service. Those folks were working hard and moving fast. We appreciate you guys and thank you for feeding our team today.
I really wish I could show you all the pizza I spent $ 26.00 for. I will never go back to the pizza hut.
Called for information and the lady who answered was very rude and hung up.
Atmosphere: 1
Food: 1
Service: 2
Patrick was our server this afternoon and he was AMAZING! He was super attentive and informative. The tables were clean as well as the resturaunt. Our food came out very fast, and it was delicious! By far the best pizza hut I've ever had. We will be returning without a doubt!
Kid-friendliness: Large spacious booths and casual environment, low stim environment made it great for our kiddo.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tavern Double Pepperoni Pizza, Cheese Pizza, Breadsticks, Cheese Sticks
Always better with extra cheese.Drive thru.
Food: 4
Service: 5
I came to have the pizza buffet with my two young daughters as a treat for lunch. The buffet was still set up, but I was told I would have to order off the menu because the buffet closes at 1pm. The time was 1:10. We wouldn't have been able to eat more than was available, no extra food would have been needed to be made.Instead, I turned around and kept my money. The owner or manager needs to do a training on this issue. Money shouldn't be walking out the door ever for any reason. That buffet should be open as long as it's set up. I wasn't an hour late. The buffet wasn't put away. Take my money!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Super friendly service!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Patrick was FANTASTIC!!! Best service I’ve had in 2 years. I will continue to come to this Pizza Hut solely based on the experience that Patrick gave my family this evening.. Thank you, Patrick!!!
Atmosphere: 5
Food: 5
Service: 5
We did not receive what we ordered. We ordered a 8 pc boneless Buffalo wing and got a 6 pc bone in something. We ordered a medium pepperoni lovers with extra onion and the pizza did not have much pepperoni or not extra onion. The personal super supreme that we ordered was perfect. I would not recommend ordering from this place again.
Food: 3
Service: 3
Fast and great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Chocolate Chip Cookie, Tavern Double Pepperoni Pizza
The waiting staff here was phenomenal. Perfectly on top of getting empty plates and refills when needed while not being interruptive in the slightest. The pizza on the buffet was always well stocked with new pizza and breadsticks. The one big draw back is the size of the buffet. But if your not going for the buffet absolutely suggest this pizza hut staff is great pizza was well made and the restaurant it's self was clean.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Tavern Double Pepperoni Pizza
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