Ordered 4 items online. Ready at 5:20. Waited until 5:45 to pick up. At drive through I was given 2 items. I received a pizza, but I didn’t order a pizza. I opened the box, saw it was a pepperoni pizza and handed it back. Sure hope they didn’t actually give that pizza to another person after I opened the box!! 3 of the 4 items I ordered were not ready, even 25 minutes after it was supposed to be ready. So after waiting another 10 minutes, I received the food I ordered an hour earlier. The young woman at the window was very courteous and said the manager,Anthony, would come to the window to talk to me. He never did. At this point, I think he should have apologized himself and perhaps give me a coupon to encourage me to return after the poor service. Nope. Didn’t happen.
Finally get home with my order. The meat lovers melt was well done, burnt. The breadsticks barely had any seasoning on them. I was very disappointed. $40!!! Guess I’ll stick with Casey’s pizza from now on.
Yvonne
Lady and cook very good..very nice
Atmosphere: 5
Food: 5
Service: 5
Samantha Morrison
Ordered the $2 personal pan pizzas for my kids, was it so hard to cut these correctly?
Sharon Scharff
I hadn't been there in 20 or 30 years. it was very busy then. I took my son to Pizza Hut in 1978. My friend & neighbor ate there when we went shopping together all those years ago.
Atmosphere: 5
Food: 5
Service: 5
Randy Murphy
This place hasn't changed in decades. It's a pizza hut.
Atmosphere: 3
Food: 4
Service: 5
Michelle Sledd
Their new Sunday lunch buffet was ok when pizza was there. But there were very few pizzas on the buffet when we arrived and it took awhile to get more out. The server was friendly for how busy she was.
Atmosphere: 3
Food: 3
Service: 4
Nick Lawrence
Have eaten at pizza huts across the country since the 90’s and cans confidently say this is the worst one. Worst service. Worst staff. Worst decision you’ll make thinking this place was somewhere you’d want to go.
Atmosphere: 1
Food: 1
Service: 1
angi scheele
We went for dinner and the salad bar is sad. It was the dinner hour and barely any lettuce and many containers were empty!
Lee Abold
Our go to place for pizza in Leavenworth/Lansing area.
Atmosphere: 5
Food: 5
Service: 5
Dg Bar
We used to enjoy the lunch buffet ( lansing ks)but today, May 1, 2025 it was the most pitiful display of dried out, non-appealing pizza we have ever seen. Only one time during our lunch time visit did we see a warm pizza come out. TERRIBLE!
Recommended dishes: Salad Bar, Breadsticks, Tavern Double Pepperoni Pizza
Markus “Mac” McIntosh
Place was crazy busy today and Anthony was patient and took care of everybody. Great employee at the front counter
E. Michelle
Clean. The staff are always nice. Food arrives to table in about 30 minutes. Never really crowded, so a good place to go if you aren't big on people.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Personal Pan Pizza
Lonnie McDonald
Pizza Hut Lansing Kansas
As normal I start my review by taking pictures of the outside and then the inside as I walk in.
Upon reaching the seating sign the lady ( Teri I believe) look seriously upset that I was taking pictures and abruptly asked me why I was taking pictures of everything in her Pizza Hut. I politely told her that I was going to do a google review.
She was not polite when she seated me or when she took my order. Then I watched as she started telling customers as they came in that she was upset that I was taking pictures - one customer seemed unconcerned about the review.
While she said all the right things the vibe was not good. You know the vibe… I’m being polite by saying the right things even thought I’m unhappy.
I tried to calm her a bit a couple times telling her years ago I used to work in management for Pizza Hut. She refused any engagement.
Now to my normal review. The parking lot had good parking and handicap parking. The lot and the south side of the building entry walk up need power washed. The exterior building was presentable.
Walking in the entry floor had foot prints and smears as you would expect a floor to have with a mop that wasn’t clean. The baseboard also exhibited soil build up.
Part of the dinning area was blocked off and stacks of pizza to go boxes were stacked in customer view.
The carpet was dirty and there were spills on the carpet close to the salad-bar. The bench seats at the table had torn vinyl. Sitting at the table I viewed debris on the window sill and greasy smears all over the wall adjacent to the bathroom entry.
I also could see the vents in the ceiling were extremely dirty.
The back area certainly also could be cleaner and more orderly.
The bathroom was not clean which included sticky thick dusty stuck to the walls by the tool. All the floor trim area had mop build up.
I ordered breadsticks and a drink. The drink was the only perfect thing in the experience. The bread sticks were overdone as you will see in the pictures the darker hue verses the color Pizza normally accepts.
Over all experience - unprofessional employee Very Dirty facility and unacceptable food by Pizza Hut standards.
Ordered 4 items online. Ready at 5:20. Waited until 5:45 to pick up. At drive through I was given 2 items. I received a pizza, but I didn’t order a pizza. I opened the box, saw it was a pepperoni pizza and handed it back. Sure hope they didn’t actually give that pizza to another person after I opened the box!! 3 of the 4 items I ordered were not ready, even 25 minutes after it was supposed to be ready. So after waiting another 10 minutes, I received the food I ordered an hour earlier. The young woman at the window was very courteous and said the manager,Anthony, would come to the window to talk to me. He never did. At this point, I think he should have apologized himself and perhaps give me a coupon to encourage me to return after the poor service. Nope. Didn’t happen. Finally get home with my order. The meat lovers melt was well done, burnt. The breadsticks barely had any seasoning on them. I was very disappointed. $40!!! Guess I’ll stick with Casey’s pizza from now on.
Lady and cook very good..very nice
Atmosphere: 5
Food: 5
Service: 5
Ordered the $2 personal pan pizzas for my kids, was it so hard to cut these correctly?
I hadn't been there in 20 or 30 years. it was very busy then. I took my son to Pizza Hut in 1978. My friend & neighbor ate there when we went shopping together all those years ago.
Atmosphere: 5
Food: 5
Service: 5
This place hasn't changed in decades. It's a pizza hut.
Atmosphere: 3
Food: 4
Service: 5
Their new Sunday lunch buffet was ok when pizza was there. But there were very few pizzas on the buffet when we arrived and it took awhile to get more out.
The server was friendly for how busy she was.
Atmosphere: 3
Food: 3
Service: 4
Have eaten at pizza huts across the country since the 90’s and cans confidently say this is the worst one. Worst service. Worst staff. Worst decision you’ll make thinking this place was somewhere you’d want to go.
Atmosphere: 1
Food: 1
Service: 1
We went for dinner and the salad bar is sad.
It was the dinner hour and barely any lettuce and many containers were empty!
Our go to place for pizza in Leavenworth/Lansing area.
Atmosphere: 5
Food: 5
Service: 5
We used to enjoy the lunch buffet ( lansing ks)but today, May 1, 2025 it was the most pitiful display of dried out, non-appealing pizza we have ever seen. Only one time during our lunch time visit did we see a warm pizza come out. TERRIBLE!
Restaurantji Recommends
Food was fresh and hot.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Breadsticks, Cheese Pizza, Garlic
Enjoyed my lunch!
Recommended dishes: Salad Bar, Breadsticks, Tavern Double Pepperoni Pizza
Place was crazy busy today and Anthony was patient and took care of everybody. Great employee at the front counter
Clean. The staff are always nice. Food arrives to table in about 30 minutes. Never really crowded, so a good place to go if you aren't big on people.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Personal Pan Pizza
Pizza Hut Lansing Kansas
As normal I start my review by taking pictures of the outside and then the inside as I walk in.
Upon reaching the seating sign the lady ( Teri I believe) look seriously upset that I was taking pictures and abruptly asked me why I was taking pictures of everything in her Pizza Hut. I politely told her that I was going to do a google review.
She was not polite when she seated me or when she took my order. Then I watched as she started telling customers as they came in that she was upset that I was taking pictures - one customer seemed unconcerned about the review.
While she said all the right things the vibe was not good. You know the vibe… I’m being polite by saying the right things even thought I’m unhappy.
I tried to calm her a bit a couple times telling her years ago I used to work in management for Pizza Hut. She refused any engagement.
Now to my normal review.
The parking lot had good parking and handicap parking. The lot and the south side of the building entry walk up need power washed. The exterior building was presentable.
Walking in the entry floor had foot prints and smears as you would expect a floor to have with a mop that wasn’t clean. The baseboard also exhibited soil build up.
Part of the dinning area was blocked off and stacks of pizza to go boxes were stacked in customer view.
The carpet was dirty and there were spills on the carpet close to the salad-bar. The bench seats at the table had torn vinyl. Sitting at the table I viewed debris on the window sill and greasy smears all over the wall adjacent to the bathroom entry.
I also could see the vents in the ceiling were extremely dirty.
The back area certainly also could be cleaner and more orderly.
The bathroom was not clean which included sticky thick dusty stuck to the walls by the tool. All the floor trim area had mop build up.
I ordered breadsticks and a drink. The drink was the only perfect thing in the experience. The bread sticks were overdone as you will see in the pictures the darker hue verses the color Pizza normally accepts.
Over all experience - unprofessional employee
Very Dirty facility and unacceptable food by Pizza Hut standards.
Parking: Plenty of parking.
Wheelchair accessibility: Yes
Atmosphere: 1
Food: 2
Service: 1
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