Too busy, Small pizza was $30 with 2 drinks. Waited 45 minutes for food to arrive.
Atmosphere: 4
Food: 5
Service: 2
Miguel Ibarra
waited for 20+ minutes to get our orders taken when restaurant was empty. not the first time this has happened
Atmosphere: 1
Food: 5
Service: 1
Ryan Klenke
We came here on a Sunday evening only customers in and we waited for 25 minutes before someone came to take our order so I just placed it online.
Atmosphere: 1
Food: 1
Service: 1
Diana Bivens
We are new to town and stopped in for dinner (approx 2 months prior to this review). There were several tables not wiped, salad bar was sad looking. It was after 2pm so I thought it would have been tidied up after lunch rush. The pizza was ok, the wings were very good. Service was slow and we heard yelling coming from the back. We figured they were having an off day so we tried again a week or so later and it was more of the same except for a younger male waiter who was very polite and attentive. On the 3rd visit it was very clean and the waitress was very prompt and courteous. We thought things were looking up and even complimented her on the appearance of the dining area. Our last visit was a few days ago and it was back as it was on our first visit. We stood in the lobby area for quite some time with no one acknowledging us. My husband even opened and closed the door again to make it "ding" but still no one came out. We did see a couple employees across the salad bar area but they ignored us. I finally yelled "HELLO" and someone walked out looking agitated. There was only one other customer so they weren't busy unless it was for deliveries. The tables were littered with empty glasses, plates and crumbs while the wait staff were all in the back. One waitress did come out behind the counter to grab some candy from the candy dish but walked back into the back. We were never offered refills, nor have we ever been on any visit. I got them myself (or is the the norm for this particular store?) We needed a to-go box but since no one ever comes to check after the food is served, we've had to go find a box ourselves or bother someone to get it. We are typically generous tippers, at least 20% but usually more, however this last time we left a $5 on the table and called it good. By far the worst PH we've ever been to. The food wasn't the issue at all, it's the service, or lack thereof, yelling and employees acting like they are being bothered when they have to deal with a customer. Additionally, 3 out of 4 times it's been a mess during a time that doesn't appear to be busy with only a couple of other patrons. All 4 of these visits were between the hours of 2-4pm and on a week day. It seems like these employees have not been taught any customer service skills or how to deal with the public. Very disappointing.
Atmosphere: 1
Food: 3
Service: 2
Michaela Fulgium
Sad when can't keep workers and hearing yelling in back about employees. taken hour to get pizza for carry out . Very sad couple ahead of me waited over hour to get there order to go and forgot a pizza. So waited for that one and me waiting for ours need for an hr then the yelling about who works who not so on that needed to be done in a employee meeting. This was not worth the money
Absolutely horrible! Way overpriced for one,terrible food for two and preposterous portions third! Ordered a large,deep dish supreme. Undercooked crust,about the same size as a Casey's medium,hardly any toppings at all. A few pepperoni, some mushrooms, nasty onions and a little bit of what I guess was supposed to be Italian sausage. Worst pizza I have ever had. I hear they are supposed to close 500 locations this year and I hope this is one of them.
Atmosphere: 1
Food: 1
Service: 1
Kelly Lopez
Reserved the space for a party. Was there first thing in the morning to decorate and the place was a mess. No customers had been in that morning yet there were dirty dishes on tables and the floor was a mess.
Pizza was made exactly how I ask, very tasty with just the right amount of ingredients
Maggie
The place is under staffed, dirty carpet, had to find someone to seat us and then the waitress bellowed to kitchen staff from the dining room. Radio from the kitchen was blaring so loud that we couldn't hold a normal conversation.I don't mind having staff members and their family eating together when you're at work, but your kids need to stay out of the kitchen, especially when they are about five or six.At least the food was good and salad bar well stocked.
Vegetarian options: Can get a meatless salad and pizzas.
Parking: Only 3 customers in the store. The rest were kitchen staff family members.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Supreme Pizza
Nathan Delzer
The buffet was great! Lots of fresh, hot pizza.
Carol Holguin
Pizza was made exactly how I ask, very tasty with just the right amount of ingredients
Tracy Anderes
Passing through and placed an order online, food was hot and ready when we picked it up! Employees were very friendly.
Great place to eat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Pizza, Traditional Wings
Too busy, Small pizza was $30 with 2 drinks. Waited 45 minutes for food to arrive.
Atmosphere: 4
Food: 5
Service: 2
waited for 20+ minutes to get our orders taken when restaurant was empty. not the first time this has happened
Atmosphere: 1
Food: 5
Service: 1
We came here on a Sunday evening only customers in and we waited for 25 minutes before someone came to take our order so I just placed it online.
Atmosphere: 1
Food: 1
Service: 1
We are new to town and stopped in for dinner (approx 2 months prior to this review). There were several tables not wiped, salad bar was sad looking. It was after 2pm so I thought it would have been tidied up after lunch rush. The pizza was ok, the wings were very good. Service was slow and we heard yelling coming from the back. We figured they were having an off day so we tried again a week or so later and it was more of the same except for a younger male waiter who was very polite and attentive. On the 3rd visit it was very clean and the waitress was very prompt and courteous. We thought things were looking up and even complimented her on the appearance of the dining area. Our last visit was a few days ago and it was back as it was on our first visit. We stood in the lobby area for quite some time with no one acknowledging us. My husband even opened and closed the door again to make it "ding" but still no one came out. We did see a couple employees across the salad bar area but they ignored us. I finally yelled "HELLO" and someone walked out looking agitated. There was only one other customer so they weren't busy unless it was for deliveries. The tables were littered with empty glasses, plates and crumbs while the wait staff were all in the back. One waitress did come out behind the counter to grab some candy from the candy dish but walked back into the back. We were never offered refills, nor have we ever been on any visit. I got them myself (or is the the norm for this particular store?) We needed a to-go box but since no one ever comes to check after the food is served, we've had to go find a box ourselves or bother someone to get it. We are typically generous tippers, at least 20% but usually more, however this last time we left a $5 on the table and called it good. By far the worst PH we've ever been to. The food wasn't the issue at all, it's the service, or lack thereof, yelling and employees acting like they are being bothered when they have to deal with a customer. Additionally, 3 out of 4 times it's been a mess during a time that doesn't appear to be busy with only a couple of other patrons. All 4 of these visits were between the hours of 2-4pm and on a week day. It seems like these employees have not been taught any customer service skills or how to deal with the public. Very disappointing.
Atmosphere: 1
Food: 3
Service: 2
Sad when can't keep workers and hearing yelling in back about employees. taken hour to get pizza for carry out . Very sad couple ahead of me waited over hour to get there order to go and forgot a pizza. So waited for that one and me waiting for ours need for an hr then the yelling about who works who not so on that needed to be done in a employee meeting. This was not worth the money
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Pepperoni Pizza, Sides, Supreme Pizza
Absolutely horrible! Way overpriced for one,terrible food for two and preposterous portions third! Ordered a large,deep dish supreme. Undercooked crust,about the same size as a Casey's medium,hardly any toppings at all. A few pepperoni, some mushrooms, nasty onions and a little bit of what I guess was supposed to be Italian sausage.
Worst pizza I have ever had. I hear they are supposed to close 500 locations this year and I hope this is one of them.
Atmosphere: 1
Food: 1
Service: 1
Reserved the space for a party. Was there first thing in the morning to decorate and the place was a mess. No customers had been in that morning yet there were dirty dishes on tables and the floor was a mess.
Atmosphere: 1
Food: 3
Service: 2
Sweet ??
Atmosphere: 5
Food: 5
Service: 5
My husband and I both got sick
Food: 1
Service: 5
Restaurantji Recommends
Pizza was made exactly how I ask, very tasty with just the right amount of ingredients
The place is under staffed, dirty carpet, had to find someone to seat us and then the waitress bellowed to kitchen staff from the dining room. Radio from the kitchen was blaring so loud that we couldn't hold a normal conversation.I don't mind having staff members and their family eating together when you're at work, but your kids need to stay out of the kitchen, especially when they are about five or six.At least the food was good and salad bar well stocked.
Vegetarian options: Can get a meatless salad and pizzas.
Parking: Only 3 customers in the store. The rest were kitchen staff family members.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Supreme Pizza
The buffet was great! Lots of fresh, hot pizza.
Pizza was made exactly how I ask, very tasty with just the right amount of ingredients
Passing through and placed an order online, food was hot and ready when we picked it up! Employees were very friendly.
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