9pm order. Food had obviously been sitting for a long time - it was cold and the buns were stale. Tried to provide feedback via mcdonalds.com but it wasn't possible since the kiosk didn't give me a receipt and it required the store number.
Atmosphere: 3
Food: 1
Service: 3
David Lee
They would not redeem my free mobile coupons so try to make me pay. Saw it on my phone refused to scan it. Damn just wanted my McChicken. They are getting stingier and stingier have to pay for sauce now and if the store can't figure out the app your screwed.
Atmosphere: 1
Food: 3
Service: 1
Randall McCorkle
Paid around $14 for an adult happy meal. Not too bad considering it came with Grinch socks and then pickle salt (supposedly). TBH the pickle salt was the main reason I got the happy meal, not even the socks. But it didn't have any. It had the bag to mix it with the fries but no pickle salt. Threw the fries away. So incredibly disappointing considering I only did that for thee fries. Please double check your order if you go here.
adarsh k
Worst McD location I’ve been. Their food is always stale and this is not the first time. Been there a couple of times and its always like this when ever I get my food. Never going to go to this place again
Atmosphere: 1
Food: 1
Service: 1
Georgia Hodgden
I wish I could give a zero. Horrible customer service and be prepared to wait a very long time.
Ryan Shouse
I ordered a ketchup only McDouble and received all the toppings for lunch today; and then the Diet Cokes/ other drinks are always watered down! They make them prematurely before your order is even placed at the drive through and it sits there while the ice melts and your drink is ruined. Has happened to me at least 20 times in the last 8 months. Kind of ridiculous for a 250 billion dollar company if you ask me.
Atmosphere: 1
Food: 2
Service: 3
Suzi
I rarely leave reviews but my DoorDash order from this location last night was so disappointing that I felt it needed to be shared. It was clear the staff wasn’t happy about receiving an order placed through the app right before 10PM and it really showed in the quality of the food.
I ordered a filet o fish meal, cookies, and apple pies and every single item had an issue. The filet o fish was rubbery, the fries tasted old and seemed to have been refried, the cookies were rock hard, and the apple pie pastry was tough with dried out filling. I ended up throwing the entire order away.
I will never order from this location again.
Food: 1
Dan Fannington
Great experience at this McDonald's location. The employees were friendly and and did a great job.
Lorenzo Williams Jr
Too many young kids work there and don't care about the prettiest food that they're preparing for customers, quality, looks is everything. Smashing my crown is against the law. This McDonald's have to do better on food management...
Atmosphere: 3
Food: 2
Service: 2
Wolfgangganggang Drolet
They gave me a burger that looks like it’s eaten and there’s flies everywhere in the infestation of them and two of them landed on my shoe might not go to this place ever again and the staff is not that nice
Cleanliness is questionable at this location I won't be eating here anymore
Atmosphere: 2
Food: 2
Service: 1
Victoria Garcia
Long line, so ordered online and went to a curbside spot. Need to hire more people for the meal rushes.
Sai kiran
Store was closed before 11 pm
Service: 1
Debra N.
I have been a regular at the 119th & Roe McDonald's since November 2018. This store has the best food, best kitchen people, best servers, friendly Managers, and is super clean. All sandwiches can be made with no meat if you prefer. Drive through is fast, too. Edit: Download the McDonald's app and get special deals and earn points for a free food reward. Get one free item for your birthday!
9pm order. Food had obviously been sitting for a long time - it was cold and the buns were stale. Tried to provide feedback via mcdonalds.com but it wasn't possible since the kiosk didn't give me a receipt and it required the store number.
Atmosphere: 3
Food: 1
Service: 3
They would not redeem my free mobile coupons so try to make me pay. Saw it on my phone refused to scan it. Damn just wanted my McChicken. They are getting stingier and stingier have to pay for sauce now and if the store can't figure out the app your screwed.
Atmosphere: 1
Food: 3
Service: 1
Paid around $14 for an adult happy meal. Not too bad considering it came with Grinch socks and then pickle salt (supposedly). TBH the pickle salt was the main reason I got the happy meal, not even the socks. But it didn't have any. It had the bag to mix it with the fries but no pickle salt. Threw the fries away. So incredibly disappointing considering I only did that for thee fries. Please double check your order if you go here.
Worst McD location I’ve been. Their food is always stale and this is not the first time. Been there a couple of times and its always like this when ever I get my food. Never going to go to this place again
Atmosphere: 1
Food: 1
Service: 1
I wish I could give a zero. Horrible customer service and be prepared to wait a very long time.
I ordered a ketchup only McDouble and received all the toppings for lunch today;
and then the Diet Cokes/ other drinks are always watered down! They make them prematurely before your order is even placed at the drive through and it sits there while the ice melts and your drink is ruined. Has happened to me at least 20 times in the last 8 months. Kind of ridiculous for a 250 billion dollar company if you ask me.
Atmosphere: 1
Food: 2
Service: 3
I rarely leave reviews but my DoorDash order from this location last night was so disappointing that I felt it needed to be shared. It was clear the staff wasn’t happy about receiving an order placed through the app right before 10PM and it really showed in the quality of the food.
I ordered a filet o fish meal, cookies, and apple pies and every single item had an issue. The filet o fish was rubbery, the fries tasted old and seemed to have been refried, the cookies were rock hard, and the apple pie pastry was tough with dried out filling. I ended up throwing the entire order away.
I will never order from this location again.
Food: 1
Great experience at this McDonald's location. The employees were friendly and and did a great job.
Too many young kids work there and don't care about the prettiest food that they're preparing for customers, quality, looks is everything. Smashing my crown is against the law. This McDonald's have to do better on food management...
Atmosphere: 3
Food: 2
Service: 2
They gave me a burger that looks like it’s eaten and there’s flies everywhere in the infestation of them and two of them landed on my shoe might not go to this place ever again and the staff is not that nice
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Cleanliness is questionable at this location I won't be eating here anymore
Atmosphere: 2
Food: 2
Service: 1
Long line, so ordered online and went to a curbside spot. Need to hire more people for the meal rushes.
Store was closed before 11 pm
Service: 1
I have been a regular at the 119th & Roe McDonald's since November 2018. This store has the best food, best kitchen people, best servers, friendly Managers, and is super clean. All sandwiches can be made with no meat if you prefer. Drive through is fast, too. Edit: Download the McDonald's app and get special deals and earn points for a free food reward. Get one free item for your birthday!
Atmosphere: 5
Food: 5
Service: 5
Fast hot food. What more can you ask for.
Atmosphere: 5
Food: 5
Service: 5
Loading...