Reading the ticket might as well be rocket science here.Extremely inconsistent results. The physical location is doing most the heavy lifting. Some staff are great, but many straws are breaking this camel's back.
Atmosphere: 1
Food: 1
Service: 1
Greg Irvin
Waited 12 min. in pickup zone while 10 customers drove threw, still didn't get the order right. THIS IS THE WORST MCDONALDS AROUND.
Atmosphere: 1
Food: 2
Service: 1
Jenn Sanderson
Idk what number my son's breakfast was, but it came with pancakes. Mine was a #4 breakfast which has three items: sandwich, hashbrown, drink. His pancakes and biscuit had no butter, syrup, or jelly and mine was missing the hashbrown. We had to pull up and wait to be shorted, again.WHY, Louisburg McDonalds, do I get charged for all items but never, EVER get all the items the first time, even when we have to pull up and wait? Breakfast, lunch, dinner, there's ALWAYS, AT LEAST, one thing missing. Every. Single. Time.
Atmosphere: 1
Food: 1
Service: 1
charlie hause
Inconsistent on every level, service is non-existent, food quality is different every visit, a 15-minute wait at this location is common even when ordering through the app to " skip the line" luckily for this location there is very little to compete with so being one of the worst mcds I've ever seen should negatively impact sales...
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Egg Mcmuffin, Big Mac, Quarter Pounder Hamburger
Alice Ruiz
Spent much on the food and didn't get it all
Atmosphere: 1
Food: 1
Service: 1
Steve Werth
Food came without drink cup.I was yelled at for getting my own cup. Manager would not do anything about the situation because the worker was her cousin. Great management Louisburg McDonalds.
Luke
imagine charging 50¢ for a cup of ranch lol. literally the only mcdonald’s to do
Atmosphere: 1
Food: 1
Service: 1
Steve Fish
Slower, always check order.
Atmosphere: 5
Food: 5
Service: 4
Katie Stidham
Great customer service but the food it always just ok. Usually never fresh. Once 1 of my 10pc nuggets were still
Atmosphere: 5
Food: 3
Service: 5
KSBOWKILL Diesel
Slowest drive thru of any fast food chain I've ever been to, they asked me to pull over to a handicapped parking stall because all of their other stalls were full with other people waiting for their orders. I then waited just over 20 minutes for a coffee! No food...just a coffee!
This McD's is hit or miss. Food is usually on par for McDonalds. Service can be great or terrible. It is very small for a very busy area - intersection of K-68 and U.S. 69 with hardly any other options in the area. A McDonalds 3 times this size and staff would not be too much. The drive though most often at lunch ask drivers to pull ahead to a waiting area. This is not drive through service. We chose McDonalds, not Sonic. Most of the waiting area spots are small and will not fit many of the patron's vehicles. This is a blue collar, farmer, contractor truck, large family SUV area. Pulling a 25ft truck into a 15ft spot only blocks traffic. Many people have to park at the adjacent gas station and walk over or on the city street when having a trailer. The staff does not understand when I tell them my truck won't fit in the "mobile order" parking spots. This location has a fairly large group of old timers who meet for breakfast or lunch and it is awesome. Like an old local cafe! Once they arrive, there is only about 30% seating left for other customers to sit down. The remodel a few years ago removed more seating in the dining area. Time for an upgrade. On a positive my wife has good success using the mobile app getting our kids a quick meal.
Atmosphere: 2
Food: 4
Service: 4
Adam Williams
The food got a 2 star because they messed up my order then fixed it by giving me my burgers with 1 pickle and enough ketchup for like 5 burgers on each burger. The service got a 3 star because they did go a head and exchange my burgers and made them fresh, they didn't just scrape them and give em back. Everyone inside seemed to be having a good time I thought they really cared till I rolled off and seen the disaster of a burger. All in all this place is normally really good just a bad round this time.
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Mcchicken, Cheeseburger
Evan Murphy
They are super slow and rude. Honestly the experience sucks a very lot. Never coming back here. Edit: Still awful at evefything, I've been here probably 100 times because it's in my home town and have never had a good experience. They staff the most moronic people who don't know how to do their job. It's infuriating to eat here.
Atmosphere: 1
Food: 1
Service: 1
derek grogan
Absolutely horrible service staff was very rude except for 1 young lady named Josie I hope she finds a better job with better people me and my brother were eating and seen 3 more people get treated like sh×t orders wrong them argue with the customer about their orders being right I heard the orders and the staff was wrong ? I will never go there again and will tell everyone not to go there on the daily. This place should be shut down and restaffed who ever manages this place should be fired and I know 1st hand that the regional manager was notified nothing happened I've received no calls from anyone higher up about this Absolutely poor excuse of a place to eat.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cheeseburger
Bart Billington
Employees literally just messing around, not doing their work, food was a very strong mediocre, no authority. I would quite recommend any other food company nearby. I decided to drop by here as a dinner stop for my twelve hour drive back home, ordered a 10 piece mcnugget, and then around an hour later I started feeling queasy and had to stop somewhere and profusely started vomiting for around 10 minutes. This happened Friday, 22nd December of 2023 at night.
Reading the ticket might as well be rocket science here.Extremely inconsistent results. The physical location is doing most the heavy lifting. Some staff are great, but many straws are breaking this camel's back.
Atmosphere: 1
Food: 1
Service: 1
Waited 12 min. in pickup zone while 10 customers drove threw, still didn't get the order right. THIS IS THE WORST MCDONALDS AROUND.
Atmosphere: 1
Food: 2
Service: 1
Idk what number my son's breakfast was, but it came with pancakes. Mine was a #4 breakfast which has three items: sandwich, hashbrown, drink. His pancakes and biscuit had no butter, syrup, or jelly and mine was missing the hashbrown. We had to pull up and wait to be shorted, again.WHY, Louisburg McDonalds, do I get charged for all items but never, EVER get all the items the first time, even when we have to pull up and wait? Breakfast, lunch, dinner, there's ALWAYS, AT LEAST, one thing missing. Every. Single. Time.
Atmosphere: 1
Food: 1
Service: 1
Inconsistent on every level, service is non-existent, food quality is different every visit, a 15-minute wait at this location is common even when ordering through the app to " skip the line" luckily for this location there is very little to compete with so being one of the worst mcds I've ever seen should negatively impact sales...
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Egg Mcmuffin, Big Mac, Quarter Pounder Hamburger
Spent much on the food and didn't get it all
Atmosphere: 1
Food: 1
Service: 1
Food came without drink cup.I was yelled at for getting my own cup. Manager would not do anything about the situation because the worker was her cousin. Great management Louisburg McDonalds.
imagine charging 50¢ for a cup of ranch lol. literally the only mcdonald’s to do
Atmosphere: 1
Food: 1
Service: 1
Slower, always check order.
Atmosphere: 5
Food: 5
Service: 4
Great customer service but the food it always just ok. Usually never fresh. Once 1 of my 10pc nuggets were still
Atmosphere: 5
Food: 3
Service: 5
Slowest drive thru of any fast food chain I've ever been to, they asked me to pull over to a handicapped parking stall because all of their other stalls were full with other people waiting for their orders. I then waited just over 20 minutes for a coffee! No food...just a coffee!
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
This McD's is hit or miss. Food is usually on par for McDonalds. Service can be great or terrible. It is very small for a very busy area - intersection of K-68 and U.S. 69 with hardly any other options in the area. A McDonalds 3 times this size and staff would not be too much. The drive though most often at lunch ask drivers to pull ahead to a waiting area. This is not drive through service. We chose McDonalds, not Sonic. Most of the waiting area spots are small and will not fit many of the patron's vehicles. This is a blue collar, farmer, contractor truck, large family SUV area. Pulling a 25ft truck into a 15ft spot only blocks traffic. Many people have to park at the adjacent gas station and walk over or on the city street when having a trailer. The staff does not understand when I tell them my truck won't fit in the "mobile order" parking spots. This location has a fairly large group of old timers who meet for breakfast or lunch and it is awesome. Like an old local cafe! Once they arrive, there is only about 30% seating left for other customers to sit down. The remodel a few years ago removed more seating in the dining area. Time for an upgrade. On a positive my wife has good success using the mobile app getting our kids a quick meal.
Atmosphere: 2
Food: 4
Service: 4
The food got a 2 star because they messed up my order then fixed it by giving me my burgers with 1 pickle and enough ketchup for like 5 burgers on each burger. The service got a 3 star because they did go a head and exchange my burgers and made them fresh, they didn't just scrape them and give em back. Everyone inside seemed to be having a good time I thought they really cared till I rolled off and seen the disaster of a burger. All in all this place is normally really good just a bad round this time.
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Mcchicken, Cheeseburger
They are super slow and rude. Honestly the experience sucks a very lot. Never coming back here. Edit: Still awful at evefything, I've been here probably 100 times because it's in my home town and have never had a good experience. They staff the most moronic people who don't know how to do their job. It's infuriating to eat here.
Atmosphere: 1
Food: 1
Service: 1
Absolutely horrible service staff was very rude except for 1 young lady named Josie I hope she finds a better job with better people me and my brother were eating and seen 3 more people get treated like sh×t orders wrong them argue with the customer about their orders being right I heard the orders and the staff was wrong ? I will never go there again and will tell everyone not to go there on the daily. This place should be shut down and restaffed who ever manages this place should be fired and I know 1st hand that the regional manager was notified nothing happened I've received no calls from anyone higher up about this Absolutely poor excuse of a place to eat.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cheeseburger
Employees literally just messing around, not doing their work, food was a very strong mediocre, no authority. I would quite recommend any other food company nearby. I decided to drop by here as a dinner stop for my twelve hour drive back home, ordered a 10 piece mcnugget, and then around an hour later I started feeling queasy and had to stop somewhere and profusely started vomiting for around 10 minutes. This happened Friday, 22nd December of 2023 at night.
Atmosphere: 1
Food: 1
Service: 1