Mary, the lady making sandwiches, was absolutely rude, to the gentleman ahead of us. No nicer to us. I felt bad for that man. It seemed to be a struggle for him as it was, let alone have her belittle him. The way she treated him was despicable. I hope she has no more bad days like today. If she does it be best for her to find a job that is not public.
Atmosphere: 1
Food: 5
Service: 1
Rose Lasater
Your website is horrible. Very slow. I tried to change my new card information and when I went to pay, it wouldn't except it. This has happened before. Spent over 20 minutes trying to get my card to work. Didn't happen.Sitting out in the car at 8:30, waiting on my order, outside lights turned off. Closes at 9:00. Seems to be a nightly thing.
Carol Gardner
It's kinda getting run down looking. Staff were professional but not friendly. I got a bad sticker shock for two 6 inch cold cut subs two small bags of chips two cookies and two drinks I paid 24$.
Wheelchair accessibility: No push button you will need help
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cookies
Brad Wright
The sandwiches were delicious. But, the girls were new and they were a little bit stingy with her portions, but other than that it was delicious.
Atmosphere: 4
Food: 4
Service: 4
Troy Bachman
The subway was over all ok it was just the person behind the counter she was a little rude and impatient.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Elite Chicken
Shira Ryan
Very polite and helpful with saving us
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Hotshot Italiano, Cold Cut Combo, Black Forest Ham, White Chip Macadamia Nut
Susan Puls
Stopped by to grab a quick sandwich - did NOT happen. NO customers and when we walked in the two employees were at the cash register area discussing a cleaning sanitizer. We stood at the Order Here counter waiting for several minutes until we asked if we could order. The female employee came down and started to take our order she was not happy! All the while we tried to order the cheese and veggies the conversation continued. Felt like it was interruption of the their important conversation about how to use the cleaner. Finally I told her that it was rude to continue their conversation instead of focusing on the order for a customer. Her reply was that she could be rude!!! Seemed to us she already had been!!! At that point I told my husband that we did not need a sandwich. I would wait in the car. About ten minutes later he came out with a sandwich. We will NEVER stop at the Lyons Subway again. Seems cleaning is more important than a customer!!!
Atmosphere: 1
Food: 2
Service: 1
Alecia
Do not order online unless you want to wait while they prepare the food when you arrive. I ordered at 4:30 online, arrived at 5:05 and was informed my order wasn't ready because people kept coming in. Your online order is not a person. Got the completed order at 5:25. Wrote a complaint and got a oops, we're sorry.
You would think subway would be consistent on portions but you would be
Atmosphere: 2
Food: 2
Service: 2
A.A.G.
Do not order online unless you want to wait while they prepare the food when you arrive. I ordered at 4:30 online, arrived at 5:05 and was informed my order wasn't ready because people kept coming in. Your online order is not a person. Got the completed order at 5:25.Wrote a complaint and got a oops, we're sorry.
Atmosphere: 1
Food: 3
Service: 1
Wandering Bryan
Good service and good food
Steve Ledesma
Protein bowels are great and friendly staff
Rhonda Feldman
I like the 'make-over' very much. New decor is bright and inviting.Suggestion: when there are customers waiting, step out of the back end and help wait on them. Don't leave it to the one girl out front and let the line build up to five waiting people before you come help.
Mary, the lady making sandwiches, was absolutely rude, to the gentleman ahead of us. No nicer to us. I felt bad for that man. It seemed to be a struggle for him as it was, let alone have her belittle him. The way she treated him was despicable. I hope she has no more bad days like today. If she does it be best for her to find a job that is not public.
Atmosphere: 1
Food: 5
Service: 1
Your website is horrible. Very slow. I tried to change my new card information and when I went to pay, it wouldn't except it. This has happened before. Spent over 20 minutes trying to get my card to work. Didn't happen.Sitting out in the car at 8:30, waiting on my order, outside lights turned off. Closes at 9:00. Seems to be a nightly thing.
It's kinda getting run down looking. Staff were professional but not friendly. I got a bad sticker shock for two 6 inch cold cut subs two small bags of chips two cookies and two drinks I paid 24$.
Wheelchair accessibility: No push button you will need help
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cookies
The sandwiches were delicious. But, the girls were new and they were a little bit stingy with her portions, but other than that it was delicious.
Atmosphere: 4
Food: 4
Service: 4
The subway was over all ok it was just the person behind the counter she was a little rude and impatient.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Elite Chicken
Very polite and helpful with saving us
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Hotshot Italiano, Cold Cut Combo, Black Forest Ham, White Chip Macadamia Nut
Stopped by to grab a quick sandwich - did NOT happen. NO customers and when we walked in the two employees were at the cash register area discussing a cleaning sanitizer. We stood at the Order Here counter waiting for several minutes until we asked if we could order. The female employee came down and started to take our order she was not happy! All the while we tried to order the cheese and veggies the conversation continued. Felt like it was interruption of the their important conversation about how to use the cleaner. Finally I told her that it was rude to continue their conversation instead of focusing on the order for a customer. Her reply was that she could be rude!!! Seemed to us she already had been!!! At that point I told my husband that we did not need a sandwich. I would wait in the car. About ten minutes later he came out with a sandwich. We will NEVER stop at the Lyons Subway again. Seems cleaning is more important than a customer!!!
Atmosphere: 1
Food: 2
Service: 1
Do not order online unless you want to wait while they prepare the food when you arrive. I ordered at 4:30 online, arrived at 5:05 and was informed my order wasn't ready because people kept coming in. Your online order is not a person. Got the completed order at 5:25.
Wrote a complaint and got a oops, we're sorry.
Atmosphere: 1
Food: 3
Service: 1
Parking: At 12 parking spot counting both sides
Wheelchair accessibility: Have wheelchair parking
Very very SLOW
Restaurantji Recommends
You would think subway would be consistent on portions but you would be
Atmosphere: 2
Food: 2
Service: 2
Do not order online unless you want to wait while they prepare the food when you arrive. I ordered at 4:30 online, arrived at 5:05 and was informed my order wasn't ready because people kept coming in. Your online order is not a person. Got the completed order at 5:25.Wrote a complaint and got a oops, we're sorry.
Atmosphere: 1
Food: 3
Service: 1
Good service and good food
Protein bowels are great and friendly staff
I like the 'make-over' very much. New decor is bright and inviting.Suggestion: when there are customers waiting, step out of the back end and help wait on them. Don't leave it to the one girl out front and let the line build up to five waiting people before you come help.
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