Had some wonton tacos and a blackened Cajun salmon meal. Food was delicious. Service was amazing. Morning crew at this Applebees have the best attitudes. Ava was personable and funny.
We're staying at the Holiday Inn Express to visit with a family member in Newton who is ill. I came here this evening with my husband, daughter, and two teenage grandchildren to eat dinner after a long trip up from Dallas. I made a reservation for the five of us thinking that it being a Friday evening that might be best. We arrived at the restaurant early and they were able to accommodate us in just a few minutes. The hostess asked if we were okay sitting at a high top table in the bar area, and we were. I followed her to our table, and promptly fell on my face in front of my family and the entire restaurant. Apparently, there are two small steps from the entrance to the bar area that I did not see. They are black and blend into the floor seamlessly. The hostess never told us to "watch our step" and there is no signage stating the same. I took my misstep in stride and was able to pull myself up after twisting my ankle. We were seated, and given our menus after an apology from the hostess. No less than five minutes after we were seated another man, several years older than me, took the exact same fall. He was helped up by several people, his glasses broken, removed himself to the restroom. We in the meantime had placed our order. The manager came over to apologize and get my information for her mandatory " incident report ". At that time, the older man exited the restroom and was leaving the restaurant. I told her we ordered food so she should definitely go get his information and come back. We ate our meal, I received our $116 bill and paid. The manager never returned to our table to finish her "report" and nothing was offered to be taken off of our bill. I probably won't ever return to this location in Newton due to the inadequate food and lackadaisical manager. However, our server, Nicole, was amazing! She was very attentive and she interacted with my autistic grandson phenomenally.
Atmosphere: 1
Food: 3
Service: 5
Courtney Reimer
We have felt welcomed every time coming to this Applebees. The manager Rachel especially made it feel like home! The employees here are fabulous and make Newton Applebees absolutely radiant! Not to mention, food is amazing!
Atmosphere: 5
Food: 5
Service: 5
Yesenia Espada
Ask for Rachel, SHE IS AMAZING!!! BEST server/bartender and manager ? Makes coming here completely worth it!!!!
Atmosphere: 5
Food: 5
Service: 5
Sarah Weeks
The lunch crew is always very friendly and the food is good!
Atmosphere: 5
Food: 5
Service: 5
Marilyn Chapman
Great food and service. Our waitress Aliah was very friendly and professional!
Had some wonton tacos and a blackened Cajun salmon meal. Food was delicious. Service was amazing. Morning crew at this Applebees have the best attitudes. Ava was personable and funny.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Fiesta Lime Chicken, Quesadilla Burger, Grilled Chicken, Tex-Mex Shrimp Bowl, Steamed Broccoli
Great service, some of my wings were under cooked
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Wings
Food was great & Debi was awesome!!
Atmosphere: 5
Food: 5
Service: 5
Alia provided great service and the food was great
Atmosphere: 5
Food: 5
Service: 5
Love love love Applebee's this location is nice and convenient
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Menu, 6 Ounce Steak Usda, Bourbon Chicken and Shrimp Platter
We're staying at the Holiday Inn Express to visit with a family member in Newton who is ill. I came here this evening with my husband, daughter, and two teenage grandchildren to eat dinner after a long trip up from Dallas. I made a reservation for the five of us thinking that it being a Friday evening that might be best. We arrived at the restaurant early and they were able to accommodate us in just a few minutes. The hostess asked if we were okay sitting at a high top table in the bar area, and we were. I followed her to our table, and promptly fell on my face in front of my family and the entire restaurant. Apparently, there are two small steps from the entrance to the bar area that I did not see. They are black and blend into the floor seamlessly. The hostess never told us to "watch our step" and there is no signage stating the same. I took my misstep in stride and was able to pull myself up after twisting my ankle. We were seated, and given our menus after an apology from the hostess. No less than five minutes after we were seated another man, several years older than me, took the exact same fall. He was helped up by several people, his glasses broken, removed himself to the restroom. We in the meantime had placed our order. The manager came over to apologize and get my information for her mandatory " incident report ". At that time, the older man exited the restroom and was leaving the restaurant. I told her we ordered food so she should definitely go get his information and come back. We ate our meal, I received our $116 bill and paid. The manager never returned to our table to finish her "report" and nothing was offered to be taken off of our bill. I probably won't ever return to this location in Newton due to the inadequate food and lackadaisical manager. However, our server, Nicole, was amazing! She was very attentive and she interacted with my autistic grandson phenomenally.
Atmosphere: 1
Food: 3
Service: 5
We have felt welcomed every time coming to this Applebees. The manager Rachel especially made it feel like home! The employees here are fabulous and make Newton Applebees absolutely radiant! Not to mention, food is amazing!
Atmosphere: 5
Food: 5
Service: 5
Ask for Rachel, SHE IS AMAZING!!! BEST server/bartender and manager ? Makes coming here completely worth it!!!!
Atmosphere: 5
Food: 5
Service: 5
The lunch crew is always very friendly and the food is good!
Atmosphere: 5
Food: 5
Service: 5
Great food and service. Our waitress Aliah was very friendly and professional!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Menu
Restaurantji Recommends
Debbie and Aliah were fantastic! Service was great and the food was cooked to perfection.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Our waitress Debbie was awesome. She was efficient and nice. Food was awesome.
Atmosphere: 5
Food: 5
Service: 5
Debbie was the best!!
Atmosphere: 5
Food: 5
Service: 5
Debi is so
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Menu, Quesadilla Burger
Excellent service!!! Fastes serving I have ever experience in my life. Very nice personnel. Definitely coming back!!!
Atmosphere: 5
Food: 5
Service: 5