Order for delivery to the Casey's around 10 at night our delivery driver Chaz was outstanding and found our truck in no time a lot quicker then door dash or uber eats ever has if I had the cash id of gave him a bigger tip then what I did online. Food came hot like it had just came out the oven over all would definitely order from here again and if I get our delivery driver again I will definitely be giving a tip in cash next time as well.
Food: 5
Heather Maxey
So, I called in a delivery order and even though the lady re-read the order to me 3 separate times, they gave me the wrong pizza! I called the store as soon as the pizza was delivered and asked for the manager but, was told they were to busy to come to the phone. So, I explained my issue to the gentleman that answered the phone and he said that there was nothing they could do because the person that took my order over the phone was actually their ordering line which was based in Asia! I told him that doesn't make the wrong pizza my fault. I paid for and had a receipt for a certain kind of pizza and they should have to make it right. He did not agree and told me that there was nothing he could do and that was that! Even though what I paid for was more then what they showed up with! So, I ended up giving my roommate the wrong pizza and making my son a different dinner after already waiting 45 minutes, paying for it, and also tipping my driver $11. My roommate was happy at least. Until, she started eating the pizza and realizing it wasn't even cooked thoroughly! The dough was raw by the 3rd bite! We ended up having to throw it out! It was disgusting! I have taken pictures of some of the raw dough and will try to get ahold of their corporate office. But, I have a feeling if the orders are being taken by people in Asia and the people in the store won't even try to help out with their mistakes? Welp, I'm just screwed out of $45! My suggestion? Don't order unless you know it's the local store answering the phone! And, don't even order from PaPa Johns in Newton KS. Because they really don't care if you pay for a large works! Your getting cheese only! Augh!
Atmosphere: 1
Food: 1
Service: 1
Jeremy Bachman
I asked for Parmesan cheese and peppers and for the third time in a row they didn’t bring them. I still tipped because I didn’t know at the time. From now on my tip will be zero and you can pay your drivers yourself.
Atmosphere: 2
Food: 3
Service: 1
Dylan Kessler
Dis pizza bus Bus! Well cap fam
Atmosphere: 5
Food: 5
Service: 5
Shelby Koehn
Great pizza, love the garlic dipping sauce!
Atmosphere: 5
Food: 5
Service: 5
Ryan Antle
It's decent pizza, nothing special. Specific chain was decent and clean but nothing special. Stop by if you need pizza.
Vegetarian options: There are multiple vegetarian options that are just as good as the normal ones.
Atmosphere: 3
Food: 4
Service: 3
Troy Weaver
The service was horrible the machine wouldn't take my debit card and the cashier blamed it on me. Get your damn credit card machine fixed owner!!! Plus the cashier had attitude and gave me the wrong change back. She got mad because I caught it. I will never go back again and I will call corporate office!!!
Always the best in town.
Great pizza and very personable staff.
Atmosphere: 4
Food: 5
Service: 5
Service is outstanding and pizza was great
Atmosphere: 5
Food: 5
Service: 5
Order for delivery to the Casey's around 10 at night our delivery driver Chaz was outstanding and found our truck in no time a lot quicker then door dash or uber eats ever has if I had the cash id of gave him a bigger tip then what I did online. Food came hot like it had just came out the oven over all would definitely order from here again and if I get our delivery driver again I will definitely be giving a tip in cash next time as well.
Food: 5
So, I called in a delivery order and even though the lady re-read the order to me 3 separate times, they gave me the wrong pizza! I called the store as soon as the pizza was delivered and asked for the manager but, was told they were to busy to come to the phone. So, I explained my issue to the gentleman that answered the phone and he said that there was nothing they could do because the person that took my order over the phone was actually their ordering line which was based in Asia! I told him that doesn't make the wrong pizza my fault. I paid for and had a receipt for a certain kind of pizza and they should have to make it right. He did not agree and told me that there was nothing he could do and that was that! Even though what I paid for was more then what they showed up with!
So, I ended up giving my roommate the wrong pizza and making my son a different dinner after already waiting 45 minutes, paying for it, and also tipping my driver $11. My roommate was happy at least. Until, she started eating the pizza and realizing it wasn't even cooked thoroughly! The dough was raw by the 3rd bite! We ended up having to throw it out! It was disgusting!
I have taken pictures of some of the raw dough and will try to get ahold of their corporate office. But, I have a feeling if the orders are being taken by people in Asia and the people in the store won't even try to help out with their mistakes? Welp, I'm just screwed out of $45!
My suggestion? Don't order unless you know it's the local store answering the phone! And, don't even order from PaPa Johns in Newton KS. Because they really don't care if you pay for a large works! Your getting cheese only! Augh!
Atmosphere: 1
Food: 1
Service: 1
I asked for Parmesan cheese and peppers and for the third time in a row they didn’t bring them. I still tipped because I didn’t know at the time. From now on my tip will be zero and you can pay your drivers yourself.
Atmosphere: 2
Food: 3
Service: 1
Dis pizza bus Bus! Well cap fam
Atmosphere: 5
Food: 5
Service: 5
Great pizza, love the garlic dipping sauce!
Atmosphere: 5
Food: 5
Service: 5
It's decent pizza, nothing special. Specific chain was decent and clean but nothing special. Stop by if you need pizza.
Vegetarian options: There are multiple vegetarian options that are just as good as the normal ones.
Atmosphere: 3
Food: 4
Service: 3
The service was horrible the machine wouldn't take my debit card and the cashier blamed it on me. Get your damn credit card machine fixed owner!!! Plus the cashier had attitude and gave me the wrong change back. She got mad because I caught it. I will never go back again and I will call corporate office!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I'm love pizza
Love your pizza
Atmosphere: 5
Food: 5
Service: 5
Dietary restrictions: They have gluten free pizza!
Such a terrible experience I’m a truck driver at a truckstop less than 10 miles awaythey refuse to
Atmosphere: 1
Food: 1
Service: 1
The change in the phone ordering has cost Papa Johns overall. We don't order as much as we use too. Everything else is still good.
Parking: Be careful backing up. It can be busy, and there are poles protecting their sign.
Atmosphere: 4
Food: 4
Service: 4
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