Traveling from out of town. Ordered pizza at 7:17 pm. It arrived at 8:55 pm. Had to make a call to see if it was even going to be delivered. The pizza was barely warm. Did not get the extras requested(cheese, crushed red peppers, plates and napkins). Would not try them again if traveling in the area.
Food: 1
Service: 1
Gavin Bunn
Kid-friendliness: The waitress was very good with my kids
Recommended dishes: Supreme Pizza
Ron Henrich
Had a phiilhy cheese steak and bread sticks. All was very good. The way I ordered and delivered in the time ibwas
Food: 5
Recommended dishes: Breadsticks
Penny Dorado
I do not normally leave bad reviews but it is merited here. We did a carry out order. I made the mistake of not checking the pizzas before I left. When I got home, one of the pizzas was wrong. This is not the first time this has happened but it is the first time I went back to have it corrected. When I returned to the store to request the pizza be remade the worker attempted to try and convince me that the order was not wrong. (I had ordered 1/2 pepperoni lovers 1/2 cheese. He tried to tell me that this would just be a regular pepperoni pizza. ?) I had to wait over 30 min for the pizza to be remade. When I asked for a partial refund I was told the manager had just left and they aren’t allowed to give refunds. I was told the manager would call me the next day. I received no call. I filled out a survey and explained my frustration and still received no response.
Darlene Conner
They were good. Not over the top, but professional, the place was really clean, the food was good, the waitress was friendly. Very satisfied.
Atmosphere: 5
Food: 5
Service: 5
K L
We used the party room to celebrate a birthday! We ordered our pizza ahead with the mobile app so it would all be ready once we got there. The pizza, wings, pasta and breadsticks were ready on time and delicious. Our server was very attentive and when we went to find out how many were working she told us three total. I couldn’t believe the service we had while she was busy making sure the rest of the patrons were taken care of. Best service we have had in a very long time. Will definitely be going back!
Kid-friendliness: This party was for a five year old. Cousins/siblings ages range from 10 months to 17 years olds.
The wings we ordered were RAW. One bite was all it took for me to realize that it wasn’t right and the inside was completely pink. Not only that, but the computers were down, and the manger said that our meal was on the house. Only to find that they charged my card later that night. Pizza was good and the workers were nice, but everything else was terrible.
Atmosphere: 4
Food: 2
Service: 4
A. Kenneth Nolan
The food was what you'd expect. I'm leaving 5 stars because our server (the name on the ticket was Shya) was outstanding. She was busy taking orders, bringing food and bussing tables, but she gave us lots of attention. Crucially, she was wonderful to our 2-year old from beginning to end. Tried her best to make sure everyone was happy. (I left a really nice tip, but for some reason my father-in-law grabbed some of it before we left. Sorry! Your tip was supposed to be much better.)
Kid-friendliness: The server was very kind to our 2-year old.
Atmosphere: 3
Food: 3
Service: 5
Lana Bichet
Not sure of the changes, but the food has been awesome the last several orders! Keep it up!!
Atmosphere: 5
Food: 5
Service: 5
Tom L
Can't out pizza THIS Pizza Hut! Not a single Hut in ICT can figure out how to put bacon on bread sticks. Here, I didn't even have to ask twice. Fifteen minutes later I'm plowing through gooey cheesy, bacony goodness! Another WIN for small town service!
The new manager is doing an outstanding job. She is always working hard with a smile and is a good example for the rest of the crew.
Atmosphere: 3
Food: 3
Service: 4
Emily Anderson
Waited over an hour for a pizza they said would be ready in 20 mins, went to Wendy's
Service: 1
D Spurlock-Jones
Never go here .. worse place in Newton ..drive to Wichita… you’ll thank me later!! ?
Atmosphere: 1
Food: 1
Service: 1
Kimberly Dispensa
I went to place an order the person answered the phone hung up on me and I called back placed my order she didn't give me my amount or say goodbye and hung up. I called back and cancelled my order and called Papa John's. They were polite and helpful
Service: 1
Nicole Hoyt
Our office is having a party for the eclipse. I wanted to order a couple of pizzas with pepperoni shaped like the moon starting to eclipse the sun. I called Little Caesars and Papa John's and they both told me it wasn't possible. I called Pizza Hut and spoke with the GM who happened to be there. She understood want I was wanting and went out of her was to make it happen. Pizza Hut is the only place in Newton I will be buying pizza from from now on for myself or the office. Thank you guys!!
Traveling from out of town. Ordered pizza at 7:17 pm. It arrived at 8:55 pm. Had to make a call to see if it was even going to be delivered. The pizza was barely warm. Did not get the extras requested(cheese, crushed red peppers, plates and napkins). Would not try them again if traveling in the area.
Food: 1
Service: 1
Kid-friendliness: The waitress was very good with my kids
Recommended dishes: Supreme Pizza
Had a phiilhy cheese steak and bread sticks. All was very good. The way I ordered and delivered in the time ibwas
Food: 5
Recommended dishes: Breadsticks
I do not normally leave bad reviews but it is merited here. We did a carry out order. I made the mistake of not checking the pizzas before I left. When I got home, one of the pizzas was wrong. This is not the first time this has happened but it is the first time I went back to have it corrected. When I returned to the store to request the pizza be remade the worker attempted to try and convince me that the order was not wrong. (I had ordered 1/2 pepperoni lovers 1/2 cheese. He tried to tell me that this would just be a regular pepperoni pizza. ?) I had to wait over 30 min for the pizza to be remade. When I asked for a partial refund I was told the manager had just left and they aren’t allowed to give refunds. I was told the manager would call me the next day. I received no call. I filled out a survey and explained my frustration and still received no response.
They were good. Not over the top, but professional, the place was really clean, the food was good, the waitress was friendly. Very satisfied.
Atmosphere: 5
Food: 5
Service: 5
We used the party room to celebrate a birthday! We ordered our pizza ahead with the mobile app so it would all be ready once we got there. The pizza, wings, pasta and breadsticks were ready on time and delicious. Our server was very attentive and when we went to find out how many were working she told us three total. I couldn’t believe the service we had while she was busy making sure the rest of the patrons were taken care of. Best service we have had in a very long time. Will definitely be going back!
Kid-friendliness: This party was for a five year old. Cousins/siblings ages range from 10 months to 17 years olds.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Oven-Baked Cheesy Alfredo Pasta, Honey BBQ, Supreme Pizza, Cheese Pizza, Breadsticks
The wings we ordered were RAW. One bite was all it took for me to realize that it wasn’t right and the inside was completely pink. Not only that, but the computers were down, and the manger said that our meal was on the house. Only to find that they charged my card later that night. Pizza was good and the workers were nice, but everything else was terrible.
Atmosphere: 4
Food: 2
Service: 4
The food was what you'd expect. I'm leaving 5 stars because our server (the name on the ticket was Shya) was outstanding. She was busy taking orders, bringing food and bussing tables, but she gave us lots of attention. Crucially, she was wonderful to our 2-year old from beginning to end. Tried her best to make sure everyone was happy. (I left a really nice tip, but for some reason my father-in-law grabbed some of it before we left. Sorry! Your tip was supposed to be much better.)
Kid-friendliness: The server was very kind to our 2-year old.
Atmosphere: 3
Food: 3
Service: 5
Not sure of the changes, but the food has been awesome the last several orders! Keep it up!!
Atmosphere: 5
Food: 5
Service: 5
Can't out pizza THIS Pizza Hut!
Not a single Hut in ICT can figure out how to put bacon on bread sticks.
Here, I didn't even have to ask twice. Fifteen minutes later I'm plowing through gooey cheesy, bacony goodness!
Another WIN for small town service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks
Restaurantji Recommends
The new manager is doing an outstanding job. She is always working hard with a smile and is a good example for the rest of the crew.
Atmosphere: 3
Food: 3
Service: 4
Waited over an hour for a pizza they said would be ready in 20 mins, went to Wendy's
Service: 1
Never go here .. worse place in Newton ..drive to Wichita… you’ll thank me later!! ?
Atmosphere: 1
Food: 1
Service: 1
I went to place an order the person answered the phone hung up on me and I called back placed my order she didn't give me my amount or say goodbye and hung up. I called back and cancelled my order and called Papa John's. They were polite and helpful
Service: 1
Our office is having a party for the eclipse. I wanted to order a couple of pizzas with pepperoni shaped like the moon starting to eclipse the sun. I called Little Caesars and Papa John's and they both told me it wasn't possible. I called Pizza Hut and spoke with the GM who happened to be there. She understood want I was wanting and went out of her was to make it happen. Pizza Hut is the only place in Newton I will be buying pizza from from now on for myself or the office. Thank you guys!!
Atmosphere: 5
Food: 5
Service: 5
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