Sonic Drive-In
$ • Fast Food, Burgers, Ice Cream
Hours:
1535 S Main St, Ottawa
(785) 242-5732
About Sonic Drive-In
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Sonic Drive-In Reviews
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I placed an order on the sonic app on 8/25/24 at 2:41pm. I arrived to the location at 2:45pm and checked in on the app. It is now 3:21pm and I still do not have my order. I have pushed the red button multiple times and they tell me that it will be delivered when they can. I have already paid for this order and I feel it is beyond unacceptable to wait for a drink and cheddar peppers for almost 40 minutes. At this time my order still has not been delivered.
Abandoned my order yesterday (5-19-24) after 50 minutes of waiting. I just left. I lost about $12. They wouldn't respond to several "red-button" pushes - at multiple stalls. I hope this location closes, as it is terrible.
Ratings
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Hours
| Monday | 6AM - 10PM |
| Tuesday | 6AM - 10PM |
| Wednesday | 6AM - 10PM |
| Thursday | 6AM - 10PM |
| Friday | 6AM - 11PM |
| Saturday | 6AM - 11PM |
| Sunday | 6AM - 10PM |
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Sonic Drive-In is a convenient and friendly fast-food restaurant with a drive-in parking area. The staff, including Mason, a car hop, are known for their kindness and helpfulness. Meals are brought to customers' cars after ordering, and staff members, like the young person who worked alone during a recent visit, go above and beyond to ensure a positive dining experience. Recently, some customers have praised the freshness of their food and the friendly attitude of the staff, noting improvements compared to past visits. However, there have also been issues with slow service and frequent errors in orders, such as wrong drinks, missing ingredients, or incorrect burrito sizes. These problems suggest there may be a need for better training or management. Despite these challenges, Sonic remains a nostalgic icon of the early American drive-in and car hop experience, with staff working hard to make each visit enjoyable.